5. Conflict
“A situation in which someone
believes that his or her own needs have
been denied.”
“Conflict is a predictable social
phenomenon and should be channeled to
useful purposes.”
6. Sources Of Conflict
• Organizational Change.
• Different seats of Values.
• Constricting Perception.
• Lack of Trust.
• Personality differences.
• Threats to status.
• Imbalanced Leader
• The competition over scar resources.
• Ineffective Communication.
7. Explanation of Sources
• Organizational changes:
Conflict arises from organizational change. any
kind of technical, political and social change
creates conflict within the organization
• Different sets of values:
people hold different beliefs and different value
systems. Their ethical values may lead them in
different directions. So there will be a clash
among them.
8. • Contrasting perceptions:
People perceive things differently. an
experienced person can realize the originality of
a fact. A younger cannot perceive the real thing.
So contrasting perceptions creates conflict.
9. • Smoothing:
It Involves accommodating the other party’s
interest. When a party or person can realize his
or their misdeeds or mistakes, they can solve the
conflict.
• Forcing:
This the stage bitter competition between the
individuals or groups or parties, Both of them do
not conceder the interest of opposite one.
10. • Compromising:
This Strategy reflects a moderate degree of
sacrifice for self and others. They co-operate one
another. They are willing to give up something in
exchange for something else.
