Eskom withdrew services from parts of Khayelitsha and the Bardale area of Mfuleni in Cape Town due to two violent incidents where Eskom vehicles were stoned. In one incident, a vehicle was set on fire but the driver escaped unharmed. The protests are allegedly due to recent land invasions. Eskom condemned the harassment of its employees and stated that services would not resume until the areas are declared safe again. Eskom is working with police to ensure staff safety while servicing these areas.

1. MEDIA RELEASE Date: 20 July 2020
Eskom withdraws its operations in parts of Khayelitsha and
the area of Bardale in Mfuleni
Monday, 20 July 2020: Eskom fears for the safety of staff after two violent
incidents occurred involving Eskom vehicles. The first vehicle was stoned
and set alight by protestors in Khayelitsha. The driver managed to escape
unharmed. The second vehicle was stoned in the Bardale area in Mfuleni.
The employees managed to escape both incidents unharmed and evacuated
the area safely.
The current violent protests around Cape Town are allegedly due to the
recent spike in land invasions.
“Eskom strongly condemns the harassment of its employees who are simply
carrying out their duties. We have taken the decision to withdraw all Eskom
services to parts of Khayelitsha and the entire Bardale area in Mfuleni.”
stated Alwie Lester, General Manager for Distribution, Western Cape.
“Unfortunately customer faults will not be attended to until these areas are
declared safe for Eskom to return.”
The parts of Khayelitsha were services have been withdrawn are:
 Sections A; B; C; D; E; F; G; H; I; J; RR, DD, DT and BM
 Thembani;
 Khwezi;
 Bongweni;
 Site B;
 Site C;
Eskom is working closely with the local SAPS and Eskom Security Services to
ensure the safety of its staff, while working in these areas.
We emphasize our call to the community to support Eskom and report
incidents by contacting the Eskom Toll-Free Crime Hotline 0800 11 27 22 or
SMS Crime Line on 32211. Callers may remain anonymous.
ENDS
Issued by:
Trish Da Silva
Middle Manager
Communication & Stakeholder Management
T: +27 (0)21 915 2702
M: +27 (0)83 650 7680
E-mail: dsilvat@eskom.co.za

2. HOW TO CONTACT ESKOM:
For further enquiries or to report faults, customers may contact the Eskom Share Call
number at 0860037566 or email customerservices@eskom.co.za. This service is
available 24 hours a day, seven days a week.
Eskom customers normally serviced by the Bellville, Khayelitsha and Kraaifontein
Hubs may also use these local contact options on weekdays between 08h00 –
16h00:
 Bellville Hub at 076 782 9481 (WhatsApp and SMS only)
 Khayelitsha Hub at 079 452 4844 (WhatsApp and SMS only)/
Khayelitshacrm@eskom.co.za
 Kraaifontein Hub at 064 695 4285 (WhatsApp and SMS only)/
Kraaifonteincrm@eskom.co.za