NHS Improvement Tips: Start at the End and Avoid Pitfalls
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The document discusses common pitfalls in trying to enact change in healthcare. It advises to start with the end goal in mind and plan thoroughly through testing and refining in order to succeed. It also warns against being too eager to contribute without focusing on the desired outcome and what patients need rather than what one can contribute.
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NHS Improvement Tips: Start at the End and Avoid Pitfalls
- 1. NHS England and NHS Improvement Start at the end ! Dr Robert Varnam PhD MSc MRCGP Director of Primary Care Improvement @robertvarnam robert.varnam@nhs.net
- 2. @robertvarnam Most of us have tonnes of ideas for how to improve healthcare
- 3. @robertvarnam …but we learn early on that making change happen Is hard and disappointing
- 4. @robertvarnam Most of us are really good at rushing in without asking what we’re aiming to accomplish
- 5. @robertvarnam Pitfall 1 – begin at the beginning
- 6. @robertvarnam Pitfall 1 – begin at the beginning
- 7. @robertvarnam Pitfall 1 – begin at the beginning Start with the END in sight You’ll need planning, testing & refining to succeed Don’t let enthusiasm to act overcome the discipline of design
- 8. @robertvarnam Pitfall 2 – be too eager to make your contribution
- 9. @robertvarnam Pitfall 2 – be too eager to make your contribution To someone with a hammer everything looks like a nail
- 10. @robertvarnam Pitfall 2 – be too eager to make your contribution
- 11. @robertvarnam Pitfall 2 – be too eager to make your contribution Keep the OUTCOME in sight Value achievement more than contribution Don’t focus more on what you bring than what the patient needs
- 12. @robertvarnam
Editor's Notes
- About me What we’re doing today 2 pitfalls … common in improvement – esp medics
- Let’s say you have an idea. Who has an IDEA to IMPROVE healthcare?
- 10 ideas / session
- STORY – “terrible pain in me knee” What are you doing?! It got better. OK if I don’t always come to GP about it?
- Common sense, yes?
- Common sense, yes?
- Common sense, yes?
- Common sense, yes?
- We’re EAGER And we’re MEDICS
- We’re EAGER And we’re MEDICS
- We’re EAGER And we’re MEDICS Hours on your contribution vs outcomes?