Chapter 3 Outline

1. Chapter 3 Outline
III. Joining together: The team approach
A. The history of the healthcare team concept
B. What makes a group a team?
C. Teamwork
D. Fundamentals of team dynamics
1. Types of teams
2. Attraction to teams, roles, and norms
E. Team development
F. Communicating for team success
1. Types of communication
2. Barriers to good communication
3. Improving communication
4. Productive communication
G. What makes a work team effective?
H. Members of the healthcare team
1. Dietitians
2. Other members of the healthcare team
I. Summary