The document discusses the tech roadmap for getting an e-commerce business started. It covers available platforms like web, mobile, and social media. It also discusses self-hosted vs cloud hosting options. Key aspects that are addressed include store functionality, inventory systems, customization options, mobile reach, emerging channels, hosting options, cloud advantages, cloud providers, integrating payment gateways and shipping providers, order fulfillment through warehouses and fleets, and providing customer support.

1. Ahmed El Alfy, Development Head
Omar Mekky, Head of Engineering
TalkGetting E-Commerce on the Ground:
The Tech Roadmap

2. LET’S
START..
Customer
Getting E-Commerce on the Ground: The Tech Roadmap
Web
Mobile
Social Media
Chatbots
VR

3. AVAILABLE
PLATFORMS..
Customer
Getting E-Commerce on the Ground: The Tech Roadmap
Web

4. Getting E-Commerce on the Ground: The Tech Roadmap
SAAS PRICING
SAMPLE..

5. SELF HOSTED
ADVANTAGES..
Getting E-Commerce on the Ground: The Tech Roadmap
• Store functionality
• Built in inventory system
• Virtually unlimited number of products / categories
• Extremely flexible and customizable
• Customizable layout / design
• Have multilingual support

6. MOBILE
REACH..
Customer
Getting E-Commerce on the Ground: The Tech Roadmap
Mobile

7. EMERGING
CHANNELS..
Customer
Getting E-Commerce on the Ground: The Tech Roadmap
Social Media

8. EMERGING
CHANNELS..
Customer
Getting E-Commerce on the Ground: The Tech Roadmap
Social Media

9. EMERGING
CHANNELS..
Customer
Getting E-Commerce on the Ground: The Tech Roadmap
Chatbots

10. HOSTING
OPTIONS..
Getting E-Commerce on the Ground: The Tech Roadmap
DEDICATED CLOUD

11. CLOUD
ADVANTAGES..
Customer
Getting E-Commerce on the Ground: The Tech Roadmap
CLOUD

12. CLOUD
PROVIDERS..
Customer
Getting E-Commerce on the Ground: The Tech Roadmap
CLOUD

13. FEEDING
THE SYSTEM..
Getting E-Commerce on the Ground: The Tech Roadmap
Inventory Procurement

14. LET’S
ORDER..
Customer
Getting E-Commerce on the Ground: The Tech Roadmap

15. SHIPPING PROVIDER
Customer
Getting E-Commerce on the Ground: The Tech Roadmap
• 3rd Party services
• Payment Gateway
• Shipping provider

16. OTHER INTEGRATIONS
Customer
Getting E-Commerce on the Ground: The Tech Roadmap
• Shipping provider
• Payment Gateway
• Other integrations

17. PAYMENT GATEWAY
Customer
Getting E-Commerce on the Ground: The Tech Roadmap
• Shipping provider
• Other integration
• Payment gateway

18. FULFILLING
THE ORDER..
Getting E-Commerce on the Ground: The Tech Roadmap
WAREHOUSES
STORES
FLEET
Warehousing
& fulfillment
Supply chain

19. Customer
Getting E-Commerce on the Ground: The Tech Roadmap
CRM
Help
Desk
SUPPORT
AGENTS
SERVING
YOUR CUSTOMER..

20. Thank You