Management's role in the workplace has changed and technology is having the biggest impact. The truth is, most businesses haven’t kept pace and are using management philosophies from the last century. It’s broken, it hurts, and that’s why 70% of today’s workforce is disengaged! http://www.results.com/webinar-mda Here's the reality: - Disengagement eats away at your bottom line - Millennials are digital natives and are becoming your biggest work group - There are new implications and opportunities Seize the opportunity, join the free webinar and learn: Why traditional management doesn’t work anymore How radical transparency accelerates business results What millennials expect from their employer How to become a leader who empowers and coaches their team to choose a more productive life at work

1. MANAGEMENT
in the digital age

2. Tweet
@RESULTSdotcom
#realRESULTS
Facebook
www.facebook.com/RESULTSdotcom
START SIMPLE!extend the convo!

3. 1. Overview: what’s causing change
2. Technology change and Societal
3. Why management must change
4. The age of transparency
5. Your company's digital blueprint
6. How to drive change in your organization
7. Webinar special offer
START SIMPLE!7 things we’ll cover today

4. If you don’t
have middle
management,
you are
middle
management!

5. coaching consulting virtual
consulting
SaaS
EXPERTISE
>> 15+ years of mgmt.consulting
>> Global Network
THOUGHT LEADERSHIP
>> Published book + white papers
>> MIT Classes
>> Features in “The Economist”
CUSTOMERS
>> SMBs + early adopters
>> 4,500 paying software users
>> Global reach
PRODUCT
>> SMBs + early adopters
>> 4,500 paying software users
>> Global reach
RESULTS.com
company evolution

6. “We are going to have to
reinvent management; the way we
lead, we plan, we organise, we
hire, we motivate... because
today, organisations are facing
a set of challenges that are
truly unprecedented."
– Gary Hamel

7. “It is not the strongest who
survive, nor the most
intelligent,but the ones most
responsive to change.”
= when tech. and
society evolve
faster than your
ability to adapt.

8. “In short, software is
eating the world.”
Marc Andreessen

10. TECHNOLOGY
change

19. “Intellectual
property has the
shelf life of a
banana.”
– Bill Gates

20. SOCIETAL
change

21. GLOBALIZATION
is very real

23. I like the people
I work with.
Someday I’ll meet
them in person.

24. 13%
more
productive
50%
higher
retention
FLEXIBILITY
workplace

26. Requires
attention
Self
Confidence
Tech natives
and early
adopters
Openly share
ideas and risk
takers
Newest working
group – need
mentoring

27. MEANINGFUL
what is
work?

28. MEANINGFUL
what is
work?

29. “Change is
difficult. But
not changing is
fatal.”
– Anonymous

30. MANAGEMENT
must change

31. ▪ 92% of organizations do not measure
KPIs
▪ 90% of strategies fail due to poor
execution
▪ Only 27% of employees have access to
their company strategic plan
▪ Only 5% understand their company
strategy
▪ Only 15% of employees know their
company’s top priorities
▪ Only 6% of employees know their own
priorities
[1] Renaissance Solutions Survey, 1996
[2] Kaplan and Norton, Harvard Business School Press, The Strategy-Focused Organization, 2001
[3] Strategy & Leadership Journal, May/June 1999
[4] Covey and Whitman , Predictable Results in Unpredictable Times, 2009
MANAGEMENT
1.0
isn’t working

32. LABOUR
obedience
systems
processes
productivity
TALENT
initiative
innovation
creativity
passion
MANAGEMENT
MANAGEMENT 1.0
2.0

33. 18%
actively
disengaged
52%
not engaged
30%
engaged
DISENGAGED
70% of employees are

35. don’t engage people
SPREADSHEETS

36. [1] Harvard Business Review, May 2014, Your Scarcest Resource
are NOT WORKING
▪ 15% of an organization’s collective
time is spent in meetings
▪ 67% of meetings are rated as
“ineffective” by managers
▪ 92% of people admit multitasking
during meetings (checking email,
unrelated work)
▪ $37 Billion wasted on unproductive
meetings per year in the USA
MEETINGS

37. Top 3 Reasons why employees
leave companies:
1.
Lack of faith
in leadership
team
2.
disengaged;
demotivated
3.
unappreciated

39. MANAGERS?
Let’s not
throw the
baby out
with the
bath water!

40. Even they
tried it,
BUT it did
not work!

41. 2.0
MANAGEMENT
"We leave the manner of
accomplishing the mission to
the soldier, allowing them
the freedom to take whatever
steps deemed necessary based on
the situation."

42. MANAGEMENT
1. Have a vision
2. Be a good communicator
3. Be productive and results oriented
4. Be a good coach
5. Empower the team and don’t micromanage
6. Use your technical skills to advise
7. Express concern for team well being
8. Help with career development
Google identified 8 key traits that
managers need to be successful now
good

43. AN AGE OF
transparency

44. vision
strategy
company
goals

45. SHARED VISION + STRATEGY
your company’s

46. ALIGNMENT
company-wide goal
Company
goal
Team
goal 1
Individual
goal 1
Team
goal 2
Individual
goal 2

47. DIGITAL BLUEPRINT
your company’s

48. TRANSPARENCY
radical

49. 80%
PROGRESS matters

50. CELEBRATE small wins

51. EXCELLENCE
PRAISE creates

52. GOALS & TASKS
▪ 70% of employees want regular
conversations about their Goals with
their manager
▪ Only 36% of employees report their
managers are having such conversations
ACCOUNTABILITY & RESULTS
▪ 67% of employees want regular performance
feedback
▪ Only 29% actually get feedback on their
results from their manager
FEEDBACK
employees want more

53. “As we look ahead
into the next
century, leaders
will be those who
empower others.”
– Bill Gates

54. COMMUNICATION +
COLLABORATION
company-wide

57. Key
Performance
Indicators

58. Projects +
Tasks

59. Everyone knows their ACCOUNTABILITIES

60. the new age of
MEETINGS

62. IDENTIFY WHAT’S HAPPENING IN YOUR BUSINESS RIGHT NOW
VISIBILITY INTO WHAT DIFFERENT PEOPLE AND TEAMS ARE WORKING ON
IDENTIFY WHICH AREAS ARE WORKING WELL AND WHICH REQUIRE ATTENTION
UNDERSTAND WHO’S EXCELLING AND WHO NEEDS HELP
for SMBssolution
COMPLETEthe

63. 4,500 + software members here’s what they’re saying:
“We rolled out RESULTS to the entire company.
Before using RESULTS some teams didn’t measure
KPIs, now everyone has a KPI. In fact our
production output has increased by 139%!”
Harvey Dunn – General Manager.
Progress Printing
“Efficiency in our company operations has improved.
We’ve shaved off an entire day with
our DIFOTIS (deliveries in full, on time, in spec),
from three days to under two.”
Matt Petersen – General Manager
Applichem Inc
For the folks out in the field the software
helps them view and track their own numbers,
rather than finding out their results
retrospectively. In the first two weeks of
access to the software, the average $ sale
increased by 15%.”
Darlene Henshaw – General Manager
Replacement Lamp Services
“RESULTS.com improves internal communications
and helps maintain focus on Key Performance
Indicators. There’s more transparency into
company-wide performance, helping us to curb
operational costs. The transparency helps us
understand internal struggles but also
highlight the positives. Since implementing
RESULTS.com we’ve been able to reduce overtime
costs by 80%.”
Mark Narcy – General Manager
Controlled Contamination Services
“To be able to, at the push of a button on our
iPhone, have a snapshot of how everyone’s
performing while we’re overseas is a big thing for
us. I think it has drawn the team together and when
someone is struggling or not hitting numbers
everybody chips in to see how we can help.”
Dean Young – General Manager
BRAVEday

64. DIGITAL BLUEPRINT
your company’s

65. Tweet
@RESULTSdotcom
#realRESULTS
Facebook
www.facebook.com/RESULTSdotcom
START SIMPLE!extend the convo!