The two terms “refund” and “compensation” can create a perplex in the mind of any individual. But most of the air passengers are still unaware of their passenger rights and does not know that a refund and a compensation for cancelled/denied boarding are two separate terms and needs to be demanded separately.

1. 1
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Do you know the difference between Flight Ticket Refund and Flight Compensation?
The two terms “refund” and “compensation” can create a perplex in the mind of any individual. But most of the air
passengers are still unaware of their passenger rights and does not know that a refund and a compensation for
cancelled/denied boarding are two separate terms and needs to be demanded separately. Let's read the basic difference
between the two and know how and when you can claim it whenever airport authority informs that “ your flight has been
cancelled now or has been overbooked”.
Refund – It is an amount that you have paid for your air ticket. It is nothing but the full amount you bore out from your
pocket to buy that travel ticket for your preferred destination in India.

2. 2
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Whereas, Flight Compensation is an additional amount that you are obliged to get in cases where you had to go
through the turmoil of waiting, expecting and what else. It is the airline's responsibility to help you not meet with any
discomfort during the travel. Now when you know the difference, as per air passenger rights, it is your right to claim
both refund and compensation separately whenever the cases of overbooked, cancellation or denied boarding
appears.
What amount to exactly claim?
Now when cleared with the fact that the refund and compensation are two different terms and has to be treated
separately. Know the amount you need to claim confidently in cases:

3. 3
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Particulars Compensation
When an alternative flight is scheduled
for depart within 24 hours of the
scheduled flight
200% of basic fare + fuel surcharge (up
to Rs. 10,000)
When an alternative flight is scheduled
for depart after 24 hours of the
scheduled flight
400% of basic fare + fuel surcharge (up
to Rs. 10,000)
If there is no will to opt alternative
flight
Refund of full value ticket + 400% of
basic fare + fuel surcharge (up to
20,000)
In the case of Denied boarding :

4. 4
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When the flight is cancelled and the passengers are informed early:
Time of notification of
cancellation
Compensation
Informed 2 weeks prior to the
departure
A refund of the ticket or an
alternative flight
Less than 2 weeks but before 24
hours of the departure
Alternative flight within 2 hours
of the scheduled flight

5. 5
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When the flight is cancelled and the passengers are informed early:In case the passengers do not seek any flight
cancellation details: the passengers will get the following amount.
Particulars
Compensation
Block time of 1 hour ₹5,000.00 or booked one-way
basic fare plus airline fuel
charge, whichever is less
Block time of 2 hours ₹7,500.00 or booked one-way
basic fare plus airline fuel
charge, whichever is less
Block time of more than 2
hours
₹ 10,000 or booked one-way
basic fare + airline fuel charge,
whichever is less

6. 6
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Note – It is a total amount of time, a flight takes from the departure gate to arriving at the destination gate.
The situation can arise to anyone, it is better to stay ahead in time and get compensated for the loses early. With
refundme.in get the flight compensation and escape out from the burden of dealing with the procedure of retrieving
the air ticket refund or flight compensation back.

7. 6
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Note – It is a total amount of time, a flight takes from the departure gate to arriving at the destination gate.
The situation can arise to anyone, it is better to stay ahead in time and get compensated for the loses early. With
refundme.in get the flight compensation and escape out from the burden of dealing with the procedure of retrieving
the air ticket refund or flight compensation back.