October 18-19 National Conference @ AdU Library on FUSION 2013: Negotiation Power Skills & Library Services Management

1. P R O G R A M Adamson University
Business Name
900 San Marcelino St., Ermita, Manila
Day 2 October 19, 2012 FRIDAY
2-DAY NATIONAL CONFERENCE
7:30-8:00am Registration
8:30-9:30am Endearing Libraries & F U S I O N ‘13:
Information Centers to Publics through
Library Hospitality by Mr. Richmond L. Negotiation Power
Jimenez (Embassy of USA)
9:30-10:00am HEALTH BREAK Skills & Library
10:00 – 11:00am Library Adventures & Services
Marketing Reader Services Through Social
Media & Networks by Dr. Rina Diaron (SLU) Management
11:00-12:00n Open Forum
12:00-1:00pm LUNCH
1:00-2:00pm Impact & Challenges of RDA
on Business Operations of Libraries &
Information Centers by Prof. Edgardo B. Quiros
2:00-3:00pm Responding to Quality Parameters and
Accreditation: The Library Management Challenge
by Dr. Catherine Quimpo-Castañeda (CHED) Ozanam Audio-Visual Room, Ozanam Bldg .
3:00-3:30pm HEALTH BREAK Adamson University
3:30-4:30pm Open Forum 900 San Marcelino St.
4:30-5:00pm CERTIFICATE DISTRIBUTION Ermita 1000 Manila, Philippines
Page 4 Closing Remarks

2. P R O G R A M P R O G R A M
Day 1 October 18, 2012 THURSDAY 10:30-11:30am Fusion 2013:
Negotiation Power Skills & Library
7:30-9:00 am Registration
Services Management, Decade’s
Breakthrough By Shirley Ingles-Cruz
9:00 – 10:00am Opening Ceremonies
(CA)
Invocation 11:30-12:00n
1:00-2:00 pm
Open Forum
National Anthem Hospitality-oriented Personality
& Corporate Image Growth of 12:00-1:00 pm
Opening Remarks Librarians, Information
Specialists LUNCH
Welcome Remarks
By Ms. Karryl Kim A. Sagun
Mechanics of the Conference
(Rizal Library-ADMU)
CONFERENCE OBJECTIVES 3:00 –3:30pm
to competently utilize high impact negotiation skills and HEALTH BREAK
negotiation efforts for service differentiation in Philippine
libraries and information centers; 3:00 –4:00
to effectively promote library services and products in a The Art & Discipline of
business-like manner that seduces clients to go back again 2:00 –3:00pm
Off-shore Outsourcing
for repeat services; and,
CRM Principles By Mr. Marcial R. Batiancila
to be “breakthrough centers” where people feel at home while
Applied in Libraries & (SSC-Recoletos)
away from home, learn new skills, meet their neighbors
Information Centers
and get practical help with some of life’s essentials” and 4:00-5:00pm Open Forum
market library services nationwide and around the world. By Prof. Rhea Rowena
U. Apolinario “All lasting business is built on
“Life isn’t a matter of lifestones but of moments.” (UP SLIS) friendship.”
Rose Kennedy Alfred A. Montapert
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