Analysis & Outlook
Healthcare IT Outsourcing Market 2013-2018 – Indian IT firms competing for growth
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Healthcare IT Outsourcing Market 2013-2018 – Indian IT firms competing for growth


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Healthcare IT outsourcing is a growth driver for Indian IT BPO Industry.

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Healthcare IT Outsourcing Market 2013-2018 – Indian IT firms competing for growth

  1. 1. Analysis & Outlook Healthcare IT Outsourcing Market 2013-2018 – Indian IT firms competing for growth The global healthcare IT outsourcing market is estimated to grow at a compound annual growth rate of 7.6 percent, to reach $50.4 billion by 2018 from $35 billion in 2013, according to Markets and Markets Research report. North America dominates the market with 72 percent market share and is forecasted to reach $36 billion by 2018 from $25 billion in 2013. Asia-Pacific and rest of the world are expected to register CAGRs of 8.1 percent and 7.8 percent (2013 to 2018) respectively, followed by Europe at 7.2 percent. Major players in the market are Accenture, Accretive Health, Inc., Allscripts Healthcare Solutions, Inc., Anthelio Healthcare Solutions, Cognizant Technology Solutions, Dell, Inc., HCL Technologies, Hewlett-Packard Company, IBM, Infosys Limited, McKesson Corporation, Siemens Healthcare, Tata Consultancy Services Ltd., Wipro Ltd., Xerox Corporation, Epic System, and Computer Sciences Corporation. Gartner estimated that spending by global healthcare providers for IT services will grow by 6 per cent to reach $30.4 billion in 2013. Consulting, with 9 per cent growth in 2013, will be the fastest-growing sub segment within the global healthcare provider market for IT services. Healthcare IT spending at large North American healthcare organizations is expected to increase to more than $34.5 billion next year, spurred by current regulatory trends and the trend is expected to open up new markets for many vendors according to Technology Business Research Inc.’s (TBR) new SourceIT Healthcare Report. North America (U.S. and Canada) dominate the global healthcare information technology outsourcing market. Healthcare IT outsourcing industry growth is attributed to ever growing need to cut healthcare costs as governments pay for such costs and they are looking to reduce their deficits; rise in demand for applications management services, application development, and infrastructure outsourcing for providers, life sciences, and payers; growing population close to 30 million citizens will be added to be covered under the insurance policy as per HIPPA Act; lack of in-house IT experts; and the new ICD 10 guidelines. Information Technology is at the core of Healthcare Industry as the industry on the whole generates huge amounts of data and Healthcare providers/payers need to electronically track data related to medical records, billing codes, electronic monitoring systems, and patient care. In order to track and manage this valuable data via electronic systems, there is a need for strong information technology infrastructure and devices such as servers, desktops, networks, personal digital assistants (PDAs), and laptops. Due to the lack of required skills and IT domain expertise, maintaining IT infrastructure and services is a challenging task for the healthcare industry. The healthcare industry, which faces the challenge of delivering the best patient care at an affordable cost, has been opting for outsourcing IT solutions.India based players like Cognizant Technology, HCL Tech, Infosys, TCS, Wipro are aggressively building capabilities in healthcare IT space. Cognizant and HCL Tech are leading the pack and rest of the Indian players aggressively trying to cash the opportunity and best way is through Mergers and Acquisitions. But the global competition is tough too from players like Accenture, IBM, Dell, etc. Rajesh Prabhakar Analyst Bio @