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RESEARCH ARTICLE Open Access
Diagnoses and visit length in complementary and
mainstream medicine
Phil JM Heiligers1,2
, Judith de Groot1,3
, Dick Koster4
, Sandra van Dulmen1*
Abstract
Background: The demand for complementary medicine (CM) is growing worldwide and so is the supply. So far,
there is not much insight in the activities in Dutch CM practices nor in how these activities differ from mainstream
general practice. Comparisons on diagnoses and visit length can offer an impression of how Dutch CM practices
operate.
Methods: Three groups of regularly trained physicians specialized in CM participated in this study: 16 homeopathic
physicians, 13 physician acupuncturists and 11 naturopathy physicians. Every CM physician was asked to include a
maximum of 75 new patients within a period of six months. For each patient an inclusion registration form had to
be completed and the activities during a maximum of five repeat visits were subsequently registered. Registrations
included patient characteristics, diagnoses and visit length. These data could be compared with similar data from
general practitioners (GPs) participating in the second Dutch national study in general practice (DNSGP-2).
Differences between CM practices and between CM and mainstream GP data were tested using multilevel
regression analysis.
Results: The CM physicians registered activities in a total of 5919 visits in 1839 patients. In all types of CM practices
general problems (as coded in the ICPC) were diagnosed more often than in mainstream general practice,
especially fatigue, allergic reactions and infections. Psychological problems and problems with the nervous system
were also diagnosed more frequently. In addition, each type of CM physician encountered specific health
problems: in acupuncture problems with the musculoskeletal system prevailed, in homeopathy skin problems and
in naturopathy gastrointestinal problems. Comparisons in visit length revealed that CM physicians spent at least
twice as much time with patients compared to mainstream GPs.
Conclusions: CM physicians differed from mainstream GPs in diagnoses, partly related to general and partly to
specific diagnoses. Between CM practices differences were found on specific domains of complaints. Visit length
was much longer in CM practices compared to mainstream GP visits, and such ample time may be one of the
attractive features of CM for patients.
Background
The supply and demand of complementary medicine
(CM) is increasing worldwide [1-7]. By definition CM
provides complementary or additional care next to
mainstream health service [8]. Not only sick patients
but also healthy people with preventive intentions
towards their personal health are using CM services.
Most empirical work in CM practice focuses on CM use
and patients’ motives and preferences for seeking CM
[4,6,9-12]. Given the growing interest in CM it becomes
increasingly important to find out what CM physicians
actually do.
Next to the focus on patient utilization the issue about
what CM physicians do is found in evaluations of CM
treatments by using experimental and observational
methods [13]. Further on, an integration debate has
started with ideas about the professionalization process
for CM [13], propositions for state licensing and certifi-
cation of CM practitioners are worked out in the USA
[14] and European regulations on medicinal products of
CM and mainstream medicine are harmonized [15].
However, among CM practitioners all these actions raise
concerns about consequences in terms of losing the
* Correspondence: s.vandulmen@nivel.nl
1
NIVEL (Netherlands institute for health services research), P.O. Box 1568,
3500 BN Utrecht, The Netherlands
Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3
http://www.biomedcentral.com/1472-6882/10/3
Š 2010 Heiligers et al; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative
Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and
reproduction in any medium, provided the original work is properly cited.
specific position or being overruled by mainstream med-
icine [14].
Meanwhile, we also observe developments in main-
stream medicine, like stimulating patients’ self-manage-
ment and empowerment [16], which increasingly
resemble CM principles such as patients’ self-healing
power and abilities [17]. Besides, the number of conven-
tionally trained physicians who specialize in CM is
growing [17]. These observations might suggest a gra-
dual integration of CM in mainstream medicine [18].
However, in the Royal Dutch Medical Association
(RDMA) discussions are currently taken place on health
risks as a consequence of the absence of an evidence
base of CM interventions. According to the RDMA, it is
a physician’s responsibility to emphasize the importance
of mainstream treatment at all times [19]. In this debate
it is emphasized that CM exists outside the world of
mainstream medicine. Therefore, it is not only interest-
ing to know what CM physicians do, but also to what
extent CM medical activities differ from mainstream
activities and also what differences can be traced
between different types of CM. Evaluative research on
CM practices has lagged behind research on mainstream
medicine and in this study we highlight a few points of
comparison.
The present paper has several aims. Firstly, a compari-
son will be made of diagnoses in CM practice and gen-
eral practice. Since CM physicians are familiar with the
nomenclature of mainstream medicine, both CM and
mainstream physicians can diagnose their patients using
the same terms. Earlier it was found that patients visit
CM practices for specific health problems in addition to
the use of mainstream health care [20-23]. It was found
that chronic disease and poor physical fitness were inde-
pendently related to CM use [20,21] and also problems
like anxiety and depression [22]. Based on physician’s
diagnoses the current study might confirm a similar pic-
ture in the Netherlands. But, if no large differences exist
in diagnoses between CM physicians and GPs, we sup-
pose that patients might attend CM physicians primarily
for a second opinion or for getting advice from a differ-
ent angle. Moreover, we may find differences in diag-
noses between different types of CM practices, which
would imply that each type of CM practice has its own
area of interest. Secondly, the length of medical visits in
CM and general practice will be compared. Time is
known to be a basic commodity in health care. Patients
are often left with the feeling that a physician has dedi-
cated not enough time to them [24]. Physicians report
the dilemma whether to offer high quality care or to be
more efficient and see more patients [25]. Increased visit
length is therefore strongly related to higher patient
satisfaction [26,27]. Previous research shows that CM
physicians spend significantly more time with each
patient because they investigate a larger variety of health
issues [28].
In summary, the present paper addresses the following
two research questions:
1. What complaints are diagnosed in CM practices
and do these differ from mainstream general practice?
2. What is the difference in visit length between CM
practices and general practice?
More specifically, this paper examines the activities of
regularly trained physicians specialized in three different
CM specialties in the Netherlands: homeopathy, acu-
puncture and naturopathy. Homeopathy is based on the
idea that in illness the balance in the energy of our
organism is disturbed. A substance which has basically a
similar pattern of disturbed energy symptoms in its
toxic picture as the disturbing illness of the patient will
have a healing and stimulating effect. The used sub-
stance has to be diluted with alcohol and water in order
to be less toxic and still effective [8,29,30]. Acupuncture
is based on Traditional Chinese Medicine and is focused
on restoring energy flows by using needles which are
placed on specific points in patients’ bodies to stimulate
and restore energy flows. After restoration of energy
flows the natural resistance towards illness increases and
self-regulating power of the body improves [8,31]. Nat-
uropathy is also based on the idea of self-healing capaci-
ties of organisms. The natural balance is disturbed if
illnesses emerge. Naturopathy is aiming to restore the
natural balance by detoxification. It uses therapeutic
methods like neural therapy, phytotherapy and lifestyle
and diet-advices, next to natural resources [8,32]. Some
CM physicians are also participating in regular practice,
most often as GPs. Partly, the initiative for this study
started among homeopathic physicians, organised in a
registration-network within the Netherlands association
for homeopathy physicians (VHAN). From their regis-
tration tasks, used for intervision and permanent educa-
tion, several questions derived which were included in
this study.
Patients can visit their CM physician directly or after
referral from their GP, but health insurance companies
differ in covering the fees for CM. Some costs are not
covered or are not mentioned in the policy conditions.
Only patients with an additional assurance receive a par-
tial or even 100% reimbursement.
In the Netherlands more than 300 regularly trained
physicians work in homeopathy practices, registered by
the Netherlands Association for Homeopathy Physicians
[33]. All registered homeopathy physicians finished a
part-time training in homeopathy during several week-
ends spread over three years. Every five years all
homeopathy physicians have to re-register, which means
they have to keep their knowledge up-to-date by attend-
ing several training subjects.
Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3
http://www.biomedcentral.com/1472-6882/10/3
Page 2 of 8
In acupuncture practices 200 regularly trained physi-
cians are working and registered by the Netherlands
Association for Acupuncture Physicians [34]. The acu-
puncture education also takes three years, with around
twenty days of training and exercise per year.
In naturopathy there are 75 naturopathic physicians,
organised within the Netherlands Association of Physi-
cians in Naturopathy [35]. They have all attended a two
years program with about 5 weekends of training every
year, with several days on specific topics in the end.
All CM training programs are completed with exams
and practice exercises. Further on, regularly there are
symposia and conferences where new or additional
knowledge is shared with the members of the national
associations mentioned above.
Methods
Selection of CM physicians
The three CM specialties to which the invited physicians
belong have the largest numbers of practitioners in the
Netherlands. The national organizations of homeopathic
physicians (VHAN), physician acupuncturists (NAAV)
and naturopathic physicians (ABNG-2000) have assisted
in contacting potential participants. For this purpose, all
members of the national organizations, i.e. 317 homeo-
pathic physicians, 191 physician acupuncturists and 77
naturopathy physicians, were invited to participate. We
opted for 20 practices in each CM specialty and in each
practice an inclusion of 75 new patients in a period of
six months. New patients are those who attend their
CM physician for an initial visit.
Initially, 51 physicians volunteered to participate, but
only 44 physicians consented after they had been
instructed about the whole procedure. This means that
of all registered Dutch CM physicians participating in
this study, 5% of all homeopathic physicians, 7% of all
physician acupuncturists and 14% of all naturopathic
physicians were included. Together, these CM physi-
cians registered 1839 new patients for this study: 502 in
homeopathy, 808 in acupuncture and 529 in
naturopathy.
Procedure for registrations and inclusion of patients
All participating physicians were visited by a member of
the research team for instructions about the registration
forms and procedure. They were asked to include every
new patient in the following 6 months up to 75 patients.
For each new patient an inclusion registration form had
to be completed and during a maximum of 6 months all
repeat visits of the included patients were registered up
to a maximum of five visits per patient (Table 1), yield-
ing a total of 5919 CM visit registrations.
Before the initial visit new patients received a letter
with information about the study and they were asked
whether they agreed on being included for registrations
anonymously. Every patient attending for an initial visit,
so not for repeat visits, was included as a new patient.
In the inclusion registration, data were gathered about
socio-demographic characteristics of the new patient,
the length of the first visit and diagnoses. CM physicians
were asked to give their diagnoses using CM-specific
concepts as well as following the mainstream ICPC clas-
sification [36].
All but the socio-demographic characteristics were
again registered after every repeat visit. The study was
carried out according to Dutch privacy legislation. The
privacy regulation was approved by the Dutch Data Pro-
tection Authority. According to Dutch legislation,
approval by a medical ethics committee was not
required for this observational study.
Statistical analysis
In this study data gathering is related to two levels in
the population: physicians and patients. Multilevel analy-
sis had to be used, because the data are hierarchically
structured. Total variation in dependent variables is
divided into one part due to differences between
patients, and one part due to differences between physi-
cians [37,38]. By using multilevel analysis we could con-
trol for patient characteristics: age, gender and
education, because differences in these characteristics
between patients of CM and general practice (GP) were
expected [39]. For the analyses the MLwiN software
package was used [40].
Mainstream data in general practice
The CM registration forms are modified versions of the
registration forms used in the second Dutch national
survey in general practice (DNSGP-2, 2001) which pro-
vided the mainstream general practice data with which
the CM practices in the current study were compared
Table 1 Registrations of inclusion and repeat visits (data
in this study)
CAM
physicians
Inclusion
visits
(new
patients in
6 months)
Repeat visits
(max. 5 per
patient)
All registered visits
during 6 months (max.
6 per patient)
Homeopathy
physicians
(N = 16)
502 890 1392
Acupuncture
physicians
(N = 13)
808 2373 3181
Naturopathy
physicians
(N = 11)
529 817 1346
Totaal
(N = 40)
1839 4080 5919
Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3
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Page 3 of 8
[41]. GPs who participated in the DNSGP-2 were repre-
sentative for the population of Dutch GPs. In the
DNSGP-2 data of 151 GPs were included (2% of all
GPs). These GPs registered diagnoses and visit length in
2628 patient visits. The mainstream data were collected
in 2001 by NIVEL, the institute where two authors of
the current study are employed. Some parts of the
DNSGP-2, which were used for comparisons in the cur-
rent study, were developed by one of the authors. The
original mainstream data could be used and compared
to the CM data collected specifically for this study.
Results
Characteristics of physicians and patients
Sixty percent of the participating CM physicians were
male, mainly related to the majority of men among
homeopathic and naturopathic physicians, whereas
women were overrepresented among physician acupunc-
turists. Most CM physicians were between 40 and 64
years of age with an average of 53 years for male and 50
years for female physicians. On average, male GPs
belonged to the same age range, although female GPs
were younger: most of them were between 35 and 45
years of age.
The CM patients included in this study differed from
those in mainstream GP (Table 2); CM patients were
more often female, had a higher educational level and
patients visiting a homeopathic physician appeared to be
younger.
Diagnoses in CM and GP practices: a comparison
The primary diagnoses indicate that CM patients visited
CM practitioners for general complaints (as coded in
the ICPC) more often than patients in general practice
(Table 3), especially for fatigue. More specifically, in
homeopathy practices 77% of these general complaints
concerned fatigue, in acupuncture practices this
percentage was 68%, and in naturopathy practices 45%.
In homeopathy and acupuncture practices allergic reac-
tions came as second most frequently diagnosed general
complaint, in 12% and 11% of the general complaints,
respectively. In naturopathy practices, infections were
the second most frequently diagnosed general com-
plaints (12%). Also, psychological problems were diag-
nosed more often in CM practices than in GP practices,
in acupuncture and homeopathy practices about three
times more often than in GP practices. The incidence of
problems with the nervous system was also found to be
higher in CM practices than in GP practices, whereas
problems in the cardiovascular system were more often
diagnosed in GP practices. Differences in diagnoses
between three types of CM practices gave an idea of the
specific expertise of each CM specialty. We found that
the diagnoses of problems with the musculoskeletal sys-
tem were highest in acupuncture practices and those of
skin problems diagnoses were highest in homeopathic
practices. Naturopathic physicians diagnosed more often
gastrointestinal problems, compared to GPs as well as
the other two CM specialties
Visit length in CM and GP practices
After the intake visit, physicians registered repeat visits of
each patient to a maximum of five within a period of up
to 6 months. Of course, not all patients were invited for
repeat visits. In acupuncturist practices 320 patients had
a maximum of five visits, which corresponds to 39.6% of
all registered initial visits. In homeopathy and naturopa-
thy practices, only 35 and 33 patients were invited for a
fifth visit, which is 7% and 6.2% of all initial visits, respec-
tively. We found differences between CM practices and
general practice concerning visit length (Table 4). In gen-
eral practice, the visit length varied between 1 and 15
minutes. In CM practices we found initial visit length of
46-60 minutes and even over 60 minutes. Only in
Table 2 Patients in intake registrations of CM physicians compared to registration in GP practices
Patient characteristics Homeopathy
N = 502
Acupuncture
N = 808
Naturopathy
N = 529
General practice1
N = 2628
p-value
Gender (% women)2
72.5 69.4 73.4 58.9 2
<.001
Age* 39.5 3,4,5
46.5 46.0 45.1 3
<.001
4
<.01
5
<.001
Educational level
(range 1-4)2
3.0 3.2 3.3 2.7 2
<.001
Ethnicity (% immigrants) 2.2 3,4,5
6.9 8.9 5.4 3
<.05
4
<.01
5
<.05
*date of calculation January 1, 2008
1
data from the video observation part of the DNSGP-2 in 2001
2
significant difference between CM-patients and patients in general practice
3
significant difference between patients of a specific CM-practice and patients in general practice
4
significant difference between homeopathy and naturopathy patients
5
significant difference between homeopathy and acupuncture patients
Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3
http://www.biomedcentral.com/1472-6882/10/3
Page 4 of 8
acupuncturist practice initial visits were shorter on aver-
age, predominantly in the category of 31-45 minutes.
Repeat visits lasted between 16 and 30 minutes and even
over 30 minutes in CM practices. Repeat visits in acu-
puncture were longer than in homeopathy, respectively
almost 30 minutes against slightly more than 15 minutes.
The visit length in general practice did not differ between
initial and repeat visits. In CM practice, visit length of
initial and repeat visits appeared to be longer with older,
higher educated and female patients.
Discussion
The aim of this study was to increase our insight in CM
physicians’ basic medical activities and to compare these
Table 3 Primary or main diagnoses1
, first inclusion diagnoses for new patients in CM practices, compared to primary
diagnoses in practices of general practitioners in the Netherlands (Multilevel regression analyses)*
Hom. %
(N = 502)
Acup. %
(N = 808)
Natur. %
(N = 529)
GPs %
(N = 2628)**
Intraclass correlation*** p-value
general complaints2
15.5 10.1 12.1 4.5 10.1% 2
<.0005 (all)
blood and blood vessels 0.0 0.0 2.1 1.2 (no test, too few cases)
gastrointestinal system 6.0 4
6.9 5
16.23
5.3 4.6% 3,4,5
<.0005 (all)
eye 0.0 0.6 0.7 3.5 (no test, too few cases)
ear 1.1 1.1 1.0 2.4 11.8%
cardiovascular system 2
1.0 1.0 2.0 6.0 13.7% 2
<.0005 (all)
musculoskeletol system 6.9 3,6
22.3 5
6.53
17.4 7.3% 3,5,6
<.0005 (all)
nervous system 2
5.9 8.2 4.4 2.0 14.6% 2gp-h
.001;2gp-a
<.0005;2gp-n
.05
psyche 12.33
14.13,5
6.3 3.9 12.3% 3
<.0005 (all);5
.02
respiratory organs 7.5 6.4 5.5 8.9 5.4%
skin and subcutaneous tissue 14.6 3,6
5.55
11.4 7.9 6.8% 3
.003;5
.01;
6
<.0005
endocrine glands, metabolism, food 1.3 1.3 2.6 1.0 34.9%
urinary tract 0.7 0.08 0.1 0.04 (no test, too few cases)
pregnancy, childbirth, contraception 0.0 0.1 0.02 0.1 (no test, too few cases)
female genital 3.03
1.1 2.2 1.0 19.9% 3
.005
male genital 0.4 0.5 1.3 0.7 (no test, too few cases)
social problems 0.6 0.2 .04 .02 (no test, too few cases)
*Controlled for age, gender and education level of patients
** Data from the DNSGP-2 patient registration in 2001(sub dataset for observation study)
*** % of total variance due to differences between doctors
1
Incidence-data: 6 month in CM practices (2007), 12 month in General Practice (2001)
2
significant difference between all CM-diagnoses and diagnoses in general practice
3
significant difference between a single CM-diagnoses and diagnoses in general practice
4
significant difference between homeopathic - diagnoses and naturopathy diagnoses
5
significant difference between acupuncture- diagnoses and naturopathy diagnoses
Table 4 Registered visit length: a comparison between inclusion and repeat visits of CM physicians and in general
practice (Multilevel regression analyses)*
Visit length Homeopathy
(N = 502)
Acupuncture
(N = 808)
Naturopathy
(N = 529)
General practice
(N = 2628)**
p-value
Mean SD Mean SD Mean SD Mean SD
Inclusion visit1,2
4.546
0.07 3.525
0.08 4.33 0.08 1.11 0.03 2
<.0005;5
<.0005;
6
<.0005
First repeat visit1,2
2.356
0.08 2.86 0.09 2.73 0.1 1.11 0.03 2
<.0005; 6
<.0005
Third repeat visit1,2
2.346
0.09 2.87 0.09 2.75 0.1 1.11 0.03 2
<.0005; 6
<.0005
Fifth repeat visit1,2
2.55 0.1 2.89 0.09 2.58 0.1 1.11 0.03 2
<.0005
*Controlled for age, gender and education level of patients
** Data from the DNSGP-2 patient registration in 2001(sub dataset for observation study)
1
Measure of visit length: 1 = 1-15 minutes; 2 = 16-30 minutes; 3 = 31-45 minutes; 4 = 46-60 minutes; 5 = > 60 minutes
2
significant difference between all CM visit length and visit length in general practice
3
significant difference between a single CM visit length and visit length in general practice
4
significant difference between homeopathic visit length and naturopathy visit length
5
significant difference between acupuncture visit length and naturopathy visit length
6
significant difference between homeopathic visit length and acupuncture visit length
Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3
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Page 5 of 8
activities with those of mainstream general practitioners.
For this purpose we used the physician registrations of
first inclusion and repeat visits gathered in a period of
six months by forty conventionally trained physicians
specialized in either homeopathy, acupuncture or nat-
uropathy. Results of these registrations were compared
with those from comparable registrations in mainstream
general practice (DNSGP-2).
In CM, general complaints - as coded in ICPC -
appeared to be more often diagnosed, especially fatigue,
allergic reactions and infections, next to psychological
problems and problems with the nervous system. The
relatively high prevalence of fatigue may be related to
the earlier reported patients’ need for seeking CM on
specific problems or for a second opinion [20-22,42,43],
because fatigue is a complex condition [44], which may
profit from a holistic approach. In addition, several CM
specific diagnoses were registered. The participating
physician acupuncturists diagnosed more problems in
the musculoskeletal system, which was also found by
others [43]. Physicians in homeopathy diagnosed more
skin problems, which confirms earlier findings [45,46].
And in naturopathy more problems were attributed to
the gastrointestinal system. In earlier studies it was
found that CM practitioners are visited for specific types
of problems, e.g. chronic disease, anxiety, depression
and poor physical fitness [20-23], which was confirmed
in this study by CM physician’s diagnoses. Moreover,
differences are not only found between CM and main-
stream practice, but also between types of CM practice
which implies specific expertise on different domains.
Comparisons of visit length in CM practices and
mainstream GP revealed major differences. General
practitioners usually invested between 1-15 minutes,
whereas CM physicians used at least 30 minutes for
repeat visits and even twice as much for intakes. One of
patients’ reasons for consulting a CM physician is in
line with these findings, i.e. the wish to get ample time
to talk with the physician [42]. Other studies on visit
length have indicated that in mainstream GPs shorter
visits were related to discussions about only one or two
health issues, whereas in CM more issues were dis-
cussed and a higher number of advices were given [28].
Visit length is also found to be positively related to
patient satisfaction [24,26,27]. Yet, at the same time, the
abundant time investment on the part of the CM physi-
cian does raise questions at policy level about health
care supply as well as expenditure. Contrarily, in several
studies it was found that CM can contribute to cost-
effectiveness (Dulmen AM van, Groot de J, Koster D,
Heiligers PhJM: Why seek complementary medicine? An
observational study in homeopathic, acupunctural, nat-
uropathic and mainstream medical practice, submitted,
[47,48]). For instance, if GPs combine mainstream and
alternative treatment, they prescribe less medical drugs
and refer less to medical specialists in hospitals [48].
Nevertheless, apart from other indicators, the involve-
ment of time should also be incorporated in studies
about the cost effectiveness of CM [49,50].
An asset of the present study was that we were able to
compare CM data with that of mainstream GP. The
study produced a large set of data on how CM physi-
cians operate. We opted for recruitment of 75 patients
by 60 CM physicians (20 of each type), but obviously
this was not feasible for many CM practices. This was
probably due to the fact that many CM practices lacked
practice assistance or administrative support. Still, forty
participating CM physicians gathered data of 1839
patients. Comparisons on diagnoses between CM and
GP services were possible, because both CM and GP
physicians used the ICPC codes. However, in-depth
comparative analysis on specific interventions was not
possible due to the inherent different approaches.
The self-selected sample of CM physicians limits the
implications of our results, because comparable charac-
teristics of all Dutch CM physicians were not available.
This means that our results should be carefully inter-
preted as tendencies in the Netherlands. A second point
of concern is the time difference in data gathering of
DNSGP-2 (2001) and CM (2007). However, DNSGP-2
was the most recent comparable dataset for the purpose
of this study and we assess this time difference not to be
a serious problem for the type of comparisons we made.
Moreover, comparable parts of the DNSGP-2 were con-
ducted and analysed by one of the authors of this current
study, since the DNSGP-2 is performed by the institute
were two authors are performing their research (NIVEL).
Conclusions
The findings from the present study show that the diag-
nosed problems by CM physician differ from those in
mainstream GP. In addition, between types of CM prac-
tices differences are found in types of diagnoses. A
longer visit length as part of the CM approach is one of
the dominant motives for patients to visit CM physi-
cians. Clearly, the question what CM physicians actually
do and what their activities mean for health care supply
and expenditure requires further exploration and com-
parisons with activities of mainstream care providers,
thereby incorporating the extra time investment.
Acknowledgements
This study was financed by ZonMw (the Netherlands Organization for Health
Research and Development).
Author details
1
NIVEL (Netherlands institute for health services research), P.O. Box 1568,
3500 BN Utrecht, The Netherlands. 2
Utrecht University, Faculty of Social
Sciences, Dept. of Work Organizational Psychology, P.O. Box 80.140, 3508 TC
Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3
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Utrecht, The Netherlands. 3
Comprehensive Cancer Centre North East, P.O.
Box 330, 9700 AH Groningen, Groningen, The Netherlands. 4
Homeopathic
practice, Theda Mansholtstraat 5a, 2331 JE, Leiden, The Netherlands.
Authors’ contributions
PH performed the statistical analyses, drafted the manuscript and
contributed to all other aspects of the study, JdG visited participating
physicians for instructions and contributed in gathering data, TGCK
contributed to the acquisition of data and was involved in drafting the
manuscript, SvD drafted the design of the study and was involved in the
critical revision of the manuscript. All authors have given final approval of
the submitted manuscript.
Competing interests
The authors declare that they have no competing interests.
Received: 21 July 2009
Accepted: 25 January 2010 Published: 25 January 2010
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Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3
http://www.biomedcentral.com/1472-6882/10/3
Page 7 of 8
46. Koster TGC: Registratie van medische basisgegevens (Registration of
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and Alternative Medicine 2005, 5:11.
Pre-publication history
The pre-publication history for this paper can be accessed here:http://www.
biomedcentral.com/1472-6882/10/3/prepub
doi:10.1186/1472-6882-10-3
Cite this article as: Heiligers et al.: Diagnoses and visit length in
complementary and mainstream medicine. BMC Complementary and
Alternative Medicine 2010 10:3.
Submit your next manuscript to BioMed Central
and take full advantage of:
• Convenient online submission
• Thorough peer review
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• Inclusion in PubMed, CAS, Scopus and Google Scholar
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DIAGNOSES AND VISIT LENGTH IN COMPLEMENTARY AND MAINSTREAM MEDICINE

  • 1. RESEARCH ARTICLE Open Access Diagnoses and visit length in complementary and mainstream medicine Phil JM Heiligers1,2 , Judith de Groot1,3 , Dick Koster4 , Sandra van Dulmen1* Abstract Background: The demand for complementary medicine (CM) is growing worldwide and so is the supply. So far, there is not much insight in the activities in Dutch CM practices nor in how these activities differ from mainstream general practice. Comparisons on diagnoses and visit length can offer an impression of how Dutch CM practices operate. Methods: Three groups of regularly trained physicians specialized in CM participated in this study: 16 homeopathic physicians, 13 physician acupuncturists and 11 naturopathy physicians. Every CM physician was asked to include a maximum of 75 new patients within a period of six months. For each patient an inclusion registration form had to be completed and the activities during a maximum of five repeat visits were subsequently registered. Registrations included patient characteristics, diagnoses and visit length. These data could be compared with similar data from general practitioners (GPs) participating in the second Dutch national study in general practice (DNSGP-2). Differences between CM practices and between CM and mainstream GP data were tested using multilevel regression analysis. Results: The CM physicians registered activities in a total of 5919 visits in 1839 patients. In all types of CM practices general problems (as coded in the ICPC) were diagnosed more often than in mainstream general practice, especially fatigue, allergic reactions and infections. Psychological problems and problems with the nervous system were also diagnosed more frequently. In addition, each type of CM physician encountered specific health problems: in acupuncture problems with the musculoskeletal system prevailed, in homeopathy skin problems and in naturopathy gastrointestinal problems. Comparisons in visit length revealed that CM physicians spent at least twice as much time with patients compared to mainstream GPs. Conclusions: CM physicians differed from mainstream GPs in diagnoses, partly related to general and partly to specific diagnoses. Between CM practices differences were found on specific domains of complaints. Visit length was much longer in CM practices compared to mainstream GP visits, and such ample time may be one of the attractive features of CM for patients. Background The supply and demand of complementary medicine (CM) is increasing worldwide [1-7]. By definition CM provides complementary or additional care next to mainstream health service [8]. Not only sick patients but also healthy people with preventive intentions towards their personal health are using CM services. Most empirical work in CM practice focuses on CM use and patients’ motives and preferences for seeking CM [4,6,9-12]. Given the growing interest in CM it becomes increasingly important to find out what CM physicians actually do. Next to the focus on patient utilization the issue about what CM physicians do is found in evaluations of CM treatments by using experimental and observational methods [13]. Further on, an integration debate has started with ideas about the professionalization process for CM [13], propositions for state licensing and certifi- cation of CM practitioners are worked out in the USA [14] and European regulations on medicinal products of CM and mainstream medicine are harmonized [15]. However, among CM practitioners all these actions raise concerns about consequences in terms of losing the * Correspondence: s.vandulmen@nivel.nl 1 NIVEL (Netherlands institute for health services research), P.O. Box 1568, 3500 BN Utrecht, The Netherlands Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3 http://www.biomedcentral.com/1472-6882/10/3 Š 2010 Heiligers et al; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
  • 2. specific position or being overruled by mainstream med- icine [14]. Meanwhile, we also observe developments in main- stream medicine, like stimulating patients’ self-manage- ment and empowerment [16], which increasingly resemble CM principles such as patients’ self-healing power and abilities [17]. Besides, the number of conven- tionally trained physicians who specialize in CM is growing [17]. These observations might suggest a gra- dual integration of CM in mainstream medicine [18]. However, in the Royal Dutch Medical Association (RDMA) discussions are currently taken place on health risks as a consequence of the absence of an evidence base of CM interventions. According to the RDMA, it is a physician’s responsibility to emphasize the importance of mainstream treatment at all times [19]. In this debate it is emphasized that CM exists outside the world of mainstream medicine. Therefore, it is not only interest- ing to know what CM physicians do, but also to what extent CM medical activities differ from mainstream activities and also what differences can be traced between different types of CM. Evaluative research on CM practices has lagged behind research on mainstream medicine and in this study we highlight a few points of comparison. The present paper has several aims. Firstly, a compari- son will be made of diagnoses in CM practice and gen- eral practice. Since CM physicians are familiar with the nomenclature of mainstream medicine, both CM and mainstream physicians can diagnose their patients using the same terms. Earlier it was found that patients visit CM practices for specific health problems in addition to the use of mainstream health care [20-23]. It was found that chronic disease and poor physical fitness were inde- pendently related to CM use [20,21] and also problems like anxiety and depression [22]. Based on physician’s diagnoses the current study might confirm a similar pic- ture in the Netherlands. But, if no large differences exist in diagnoses between CM physicians and GPs, we sup- pose that patients might attend CM physicians primarily for a second opinion or for getting advice from a differ- ent angle. Moreover, we may find differences in diag- noses between different types of CM practices, which would imply that each type of CM practice has its own area of interest. Secondly, the length of medical visits in CM and general practice will be compared. Time is known to be a basic commodity in health care. Patients are often left with the feeling that a physician has dedi- cated not enough time to them [24]. Physicians report the dilemma whether to offer high quality care or to be more efficient and see more patients [25]. Increased visit length is therefore strongly related to higher patient satisfaction [26,27]. Previous research shows that CM physicians spend significantly more time with each patient because they investigate a larger variety of health issues [28]. In summary, the present paper addresses the following two research questions: 1. What complaints are diagnosed in CM practices and do these differ from mainstream general practice? 2. What is the difference in visit length between CM practices and general practice? More specifically, this paper examines the activities of regularly trained physicians specialized in three different CM specialties in the Netherlands: homeopathy, acu- puncture and naturopathy. Homeopathy is based on the idea that in illness the balance in the energy of our organism is disturbed. A substance which has basically a similar pattern of disturbed energy symptoms in its toxic picture as the disturbing illness of the patient will have a healing and stimulating effect. The used sub- stance has to be diluted with alcohol and water in order to be less toxic and still effective [8,29,30]. Acupuncture is based on Traditional Chinese Medicine and is focused on restoring energy flows by using needles which are placed on specific points in patients’ bodies to stimulate and restore energy flows. After restoration of energy flows the natural resistance towards illness increases and self-regulating power of the body improves [8,31]. Nat- uropathy is also based on the idea of self-healing capaci- ties of organisms. The natural balance is disturbed if illnesses emerge. Naturopathy is aiming to restore the natural balance by detoxification. It uses therapeutic methods like neural therapy, phytotherapy and lifestyle and diet-advices, next to natural resources [8,32]. Some CM physicians are also participating in regular practice, most often as GPs. Partly, the initiative for this study started among homeopathic physicians, organised in a registration-network within the Netherlands association for homeopathy physicians (VHAN). From their regis- tration tasks, used for intervision and permanent educa- tion, several questions derived which were included in this study. Patients can visit their CM physician directly or after referral from their GP, but health insurance companies differ in covering the fees for CM. Some costs are not covered or are not mentioned in the policy conditions. Only patients with an additional assurance receive a par- tial or even 100% reimbursement. In the Netherlands more than 300 regularly trained physicians work in homeopathy practices, registered by the Netherlands Association for Homeopathy Physicians [33]. All registered homeopathy physicians finished a part-time training in homeopathy during several week- ends spread over three years. Every five years all homeopathy physicians have to re-register, which means they have to keep their knowledge up-to-date by attend- ing several training subjects. Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3 http://www.biomedcentral.com/1472-6882/10/3 Page 2 of 8
  • 3. In acupuncture practices 200 regularly trained physi- cians are working and registered by the Netherlands Association for Acupuncture Physicians [34]. The acu- puncture education also takes three years, with around twenty days of training and exercise per year. In naturopathy there are 75 naturopathic physicians, organised within the Netherlands Association of Physi- cians in Naturopathy [35]. They have all attended a two years program with about 5 weekends of training every year, with several days on specific topics in the end. All CM training programs are completed with exams and practice exercises. Further on, regularly there are symposia and conferences where new or additional knowledge is shared with the members of the national associations mentioned above. Methods Selection of CM physicians The three CM specialties to which the invited physicians belong have the largest numbers of practitioners in the Netherlands. The national organizations of homeopathic physicians (VHAN), physician acupuncturists (NAAV) and naturopathic physicians (ABNG-2000) have assisted in contacting potential participants. For this purpose, all members of the national organizations, i.e. 317 homeo- pathic physicians, 191 physician acupuncturists and 77 naturopathy physicians, were invited to participate. We opted for 20 practices in each CM specialty and in each practice an inclusion of 75 new patients in a period of six months. New patients are those who attend their CM physician for an initial visit. Initially, 51 physicians volunteered to participate, but only 44 physicians consented after they had been instructed about the whole procedure. This means that of all registered Dutch CM physicians participating in this study, 5% of all homeopathic physicians, 7% of all physician acupuncturists and 14% of all naturopathic physicians were included. Together, these CM physi- cians registered 1839 new patients for this study: 502 in homeopathy, 808 in acupuncture and 529 in naturopathy. Procedure for registrations and inclusion of patients All participating physicians were visited by a member of the research team for instructions about the registration forms and procedure. They were asked to include every new patient in the following 6 months up to 75 patients. For each new patient an inclusion registration form had to be completed and during a maximum of 6 months all repeat visits of the included patients were registered up to a maximum of five visits per patient (Table 1), yield- ing a total of 5919 CM visit registrations. Before the initial visit new patients received a letter with information about the study and they were asked whether they agreed on being included for registrations anonymously. Every patient attending for an initial visit, so not for repeat visits, was included as a new patient. In the inclusion registration, data were gathered about socio-demographic characteristics of the new patient, the length of the first visit and diagnoses. CM physicians were asked to give their diagnoses using CM-specific concepts as well as following the mainstream ICPC clas- sification [36]. All but the socio-demographic characteristics were again registered after every repeat visit. The study was carried out according to Dutch privacy legislation. The privacy regulation was approved by the Dutch Data Pro- tection Authority. According to Dutch legislation, approval by a medical ethics committee was not required for this observational study. Statistical analysis In this study data gathering is related to two levels in the population: physicians and patients. Multilevel analy- sis had to be used, because the data are hierarchically structured. Total variation in dependent variables is divided into one part due to differences between patients, and one part due to differences between physi- cians [37,38]. By using multilevel analysis we could con- trol for patient characteristics: age, gender and education, because differences in these characteristics between patients of CM and general practice (GP) were expected [39]. For the analyses the MLwiN software package was used [40]. Mainstream data in general practice The CM registration forms are modified versions of the registration forms used in the second Dutch national survey in general practice (DNSGP-2, 2001) which pro- vided the mainstream general practice data with which the CM practices in the current study were compared Table 1 Registrations of inclusion and repeat visits (data in this study) CAM physicians Inclusion visits (new patients in 6 months) Repeat visits (max. 5 per patient) All registered visits during 6 months (max. 6 per patient) Homeopathy physicians (N = 16) 502 890 1392 Acupuncture physicians (N = 13) 808 2373 3181 Naturopathy physicians (N = 11) 529 817 1346 Totaal (N = 40) 1839 4080 5919 Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3 http://www.biomedcentral.com/1472-6882/10/3 Page 3 of 8
  • 4. [41]. GPs who participated in the DNSGP-2 were repre- sentative for the population of Dutch GPs. In the DNSGP-2 data of 151 GPs were included (2% of all GPs). These GPs registered diagnoses and visit length in 2628 patient visits. The mainstream data were collected in 2001 by NIVEL, the institute where two authors of the current study are employed. Some parts of the DNSGP-2, which were used for comparisons in the cur- rent study, were developed by one of the authors. The original mainstream data could be used and compared to the CM data collected specifically for this study. Results Characteristics of physicians and patients Sixty percent of the participating CM physicians were male, mainly related to the majority of men among homeopathic and naturopathic physicians, whereas women were overrepresented among physician acupunc- turists. Most CM physicians were between 40 and 64 years of age with an average of 53 years for male and 50 years for female physicians. On average, male GPs belonged to the same age range, although female GPs were younger: most of them were between 35 and 45 years of age. The CM patients included in this study differed from those in mainstream GP (Table 2); CM patients were more often female, had a higher educational level and patients visiting a homeopathic physician appeared to be younger. Diagnoses in CM and GP practices: a comparison The primary diagnoses indicate that CM patients visited CM practitioners for general complaints (as coded in the ICPC) more often than patients in general practice (Table 3), especially for fatigue. More specifically, in homeopathy practices 77% of these general complaints concerned fatigue, in acupuncture practices this percentage was 68%, and in naturopathy practices 45%. In homeopathy and acupuncture practices allergic reac- tions came as second most frequently diagnosed general complaint, in 12% and 11% of the general complaints, respectively. In naturopathy practices, infections were the second most frequently diagnosed general com- plaints (12%). Also, psychological problems were diag- nosed more often in CM practices than in GP practices, in acupuncture and homeopathy practices about three times more often than in GP practices. The incidence of problems with the nervous system was also found to be higher in CM practices than in GP practices, whereas problems in the cardiovascular system were more often diagnosed in GP practices. Differences in diagnoses between three types of CM practices gave an idea of the specific expertise of each CM specialty. We found that the diagnoses of problems with the musculoskeletal sys- tem were highest in acupuncture practices and those of skin problems diagnoses were highest in homeopathic practices. Naturopathic physicians diagnosed more often gastrointestinal problems, compared to GPs as well as the other two CM specialties Visit length in CM and GP practices After the intake visit, physicians registered repeat visits of each patient to a maximum of five within a period of up to 6 months. Of course, not all patients were invited for repeat visits. In acupuncturist practices 320 patients had a maximum of five visits, which corresponds to 39.6% of all registered initial visits. In homeopathy and naturopa- thy practices, only 35 and 33 patients were invited for a fifth visit, which is 7% and 6.2% of all initial visits, respec- tively. We found differences between CM practices and general practice concerning visit length (Table 4). In gen- eral practice, the visit length varied between 1 and 15 minutes. In CM practices we found initial visit length of 46-60 minutes and even over 60 minutes. Only in Table 2 Patients in intake registrations of CM physicians compared to registration in GP practices Patient characteristics Homeopathy N = 502 Acupuncture N = 808 Naturopathy N = 529 General practice1 N = 2628 p-value Gender (% women)2 72.5 69.4 73.4 58.9 2 <.001 Age* 39.5 3,4,5 46.5 46.0 45.1 3 <.001 4 <.01 5 <.001 Educational level (range 1-4)2 3.0 3.2 3.3 2.7 2 <.001 Ethnicity (% immigrants) 2.2 3,4,5 6.9 8.9 5.4 3 <.05 4 <.01 5 <.05 *date of calculation January 1, 2008 1 data from the video observation part of the DNSGP-2 in 2001 2 significant difference between CM-patients and patients in general practice 3 significant difference between patients of a specific CM-practice and patients in general practice 4 significant difference between homeopathy and naturopathy patients 5 significant difference between homeopathy and acupuncture patients Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3 http://www.biomedcentral.com/1472-6882/10/3 Page 4 of 8
  • 5. acupuncturist practice initial visits were shorter on aver- age, predominantly in the category of 31-45 minutes. Repeat visits lasted between 16 and 30 minutes and even over 30 minutes in CM practices. Repeat visits in acu- puncture were longer than in homeopathy, respectively almost 30 minutes against slightly more than 15 minutes. The visit length in general practice did not differ between initial and repeat visits. In CM practice, visit length of initial and repeat visits appeared to be longer with older, higher educated and female patients. Discussion The aim of this study was to increase our insight in CM physicians’ basic medical activities and to compare these Table 3 Primary or main diagnoses1 , first inclusion diagnoses for new patients in CM practices, compared to primary diagnoses in practices of general practitioners in the Netherlands (Multilevel regression analyses)* Hom. % (N = 502) Acup. % (N = 808) Natur. % (N = 529) GPs % (N = 2628)** Intraclass correlation*** p-value general complaints2 15.5 10.1 12.1 4.5 10.1% 2 <.0005 (all) blood and blood vessels 0.0 0.0 2.1 1.2 (no test, too few cases) gastrointestinal system 6.0 4 6.9 5 16.23 5.3 4.6% 3,4,5 <.0005 (all) eye 0.0 0.6 0.7 3.5 (no test, too few cases) ear 1.1 1.1 1.0 2.4 11.8% cardiovascular system 2 1.0 1.0 2.0 6.0 13.7% 2 <.0005 (all) musculoskeletol system 6.9 3,6 22.3 5 6.53 17.4 7.3% 3,5,6 <.0005 (all) nervous system 2 5.9 8.2 4.4 2.0 14.6% 2gp-h .001;2gp-a <.0005;2gp-n .05 psyche 12.33 14.13,5 6.3 3.9 12.3% 3 <.0005 (all);5 .02 respiratory organs 7.5 6.4 5.5 8.9 5.4% skin and subcutaneous tissue 14.6 3,6 5.55 11.4 7.9 6.8% 3 .003;5 .01; 6 <.0005 endocrine glands, metabolism, food 1.3 1.3 2.6 1.0 34.9% urinary tract 0.7 0.08 0.1 0.04 (no test, too few cases) pregnancy, childbirth, contraception 0.0 0.1 0.02 0.1 (no test, too few cases) female genital 3.03 1.1 2.2 1.0 19.9% 3 .005 male genital 0.4 0.5 1.3 0.7 (no test, too few cases) social problems 0.6 0.2 .04 .02 (no test, too few cases) *Controlled for age, gender and education level of patients ** Data from the DNSGP-2 patient registration in 2001(sub dataset for observation study) *** % of total variance due to differences between doctors 1 Incidence-data: 6 month in CM practices (2007), 12 month in General Practice (2001) 2 significant difference between all CM-diagnoses and diagnoses in general practice 3 significant difference between a single CM-diagnoses and diagnoses in general practice 4 significant difference between homeopathic - diagnoses and naturopathy diagnoses 5 significant difference between acupuncture- diagnoses and naturopathy diagnoses Table 4 Registered visit length: a comparison between inclusion and repeat visits of CM physicians and in general practice (Multilevel regression analyses)* Visit length Homeopathy (N = 502) Acupuncture (N = 808) Naturopathy (N = 529) General practice (N = 2628)** p-value Mean SD Mean SD Mean SD Mean SD Inclusion visit1,2 4.546 0.07 3.525 0.08 4.33 0.08 1.11 0.03 2 <.0005;5 <.0005; 6 <.0005 First repeat visit1,2 2.356 0.08 2.86 0.09 2.73 0.1 1.11 0.03 2 <.0005; 6 <.0005 Third repeat visit1,2 2.346 0.09 2.87 0.09 2.75 0.1 1.11 0.03 2 <.0005; 6 <.0005 Fifth repeat visit1,2 2.55 0.1 2.89 0.09 2.58 0.1 1.11 0.03 2 <.0005 *Controlled for age, gender and education level of patients ** Data from the DNSGP-2 patient registration in 2001(sub dataset for observation study) 1 Measure of visit length: 1 = 1-15 minutes; 2 = 16-30 minutes; 3 = 31-45 minutes; 4 = 46-60 minutes; 5 = > 60 minutes 2 significant difference between all CM visit length and visit length in general practice 3 significant difference between a single CM visit length and visit length in general practice 4 significant difference between homeopathic visit length and naturopathy visit length 5 significant difference between acupuncture visit length and naturopathy visit length 6 significant difference between homeopathic visit length and acupuncture visit length Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3 http://www.biomedcentral.com/1472-6882/10/3 Page 5 of 8
  • 6. activities with those of mainstream general practitioners. For this purpose we used the physician registrations of first inclusion and repeat visits gathered in a period of six months by forty conventionally trained physicians specialized in either homeopathy, acupuncture or nat- uropathy. Results of these registrations were compared with those from comparable registrations in mainstream general practice (DNSGP-2). In CM, general complaints - as coded in ICPC - appeared to be more often diagnosed, especially fatigue, allergic reactions and infections, next to psychological problems and problems with the nervous system. The relatively high prevalence of fatigue may be related to the earlier reported patients’ need for seeking CM on specific problems or for a second opinion [20-22,42,43], because fatigue is a complex condition [44], which may profit from a holistic approach. In addition, several CM specific diagnoses were registered. The participating physician acupuncturists diagnosed more problems in the musculoskeletal system, which was also found by others [43]. Physicians in homeopathy diagnosed more skin problems, which confirms earlier findings [45,46]. And in naturopathy more problems were attributed to the gastrointestinal system. In earlier studies it was found that CM practitioners are visited for specific types of problems, e.g. chronic disease, anxiety, depression and poor physical fitness [20-23], which was confirmed in this study by CM physician’s diagnoses. Moreover, differences are not only found between CM and main- stream practice, but also between types of CM practice which implies specific expertise on different domains. Comparisons of visit length in CM practices and mainstream GP revealed major differences. General practitioners usually invested between 1-15 minutes, whereas CM physicians used at least 30 minutes for repeat visits and even twice as much for intakes. One of patients’ reasons for consulting a CM physician is in line with these findings, i.e. the wish to get ample time to talk with the physician [42]. Other studies on visit length have indicated that in mainstream GPs shorter visits were related to discussions about only one or two health issues, whereas in CM more issues were dis- cussed and a higher number of advices were given [28]. Visit length is also found to be positively related to patient satisfaction [24,26,27]. Yet, at the same time, the abundant time investment on the part of the CM physi- cian does raise questions at policy level about health care supply as well as expenditure. Contrarily, in several studies it was found that CM can contribute to cost- effectiveness (Dulmen AM van, Groot de J, Koster D, Heiligers PhJM: Why seek complementary medicine? An observational study in homeopathic, acupunctural, nat- uropathic and mainstream medical practice, submitted, [47,48]). For instance, if GPs combine mainstream and alternative treatment, they prescribe less medical drugs and refer less to medical specialists in hospitals [48]. Nevertheless, apart from other indicators, the involve- ment of time should also be incorporated in studies about the cost effectiveness of CM [49,50]. An asset of the present study was that we were able to compare CM data with that of mainstream GP. The study produced a large set of data on how CM physi- cians operate. We opted for recruitment of 75 patients by 60 CM physicians (20 of each type), but obviously this was not feasible for many CM practices. This was probably due to the fact that many CM practices lacked practice assistance or administrative support. Still, forty participating CM physicians gathered data of 1839 patients. Comparisons on diagnoses between CM and GP services were possible, because both CM and GP physicians used the ICPC codes. However, in-depth comparative analysis on specific interventions was not possible due to the inherent different approaches. The self-selected sample of CM physicians limits the implications of our results, because comparable charac- teristics of all Dutch CM physicians were not available. This means that our results should be carefully inter- preted as tendencies in the Netherlands. A second point of concern is the time difference in data gathering of DNSGP-2 (2001) and CM (2007). However, DNSGP-2 was the most recent comparable dataset for the purpose of this study and we assess this time difference not to be a serious problem for the type of comparisons we made. Moreover, comparable parts of the DNSGP-2 were con- ducted and analysed by one of the authors of this current study, since the DNSGP-2 is performed by the institute were two authors are performing their research (NIVEL). Conclusions The findings from the present study show that the diag- nosed problems by CM physician differ from those in mainstream GP. In addition, between types of CM prac- tices differences are found in types of diagnoses. A longer visit length as part of the CM approach is one of the dominant motives for patients to visit CM physi- cians. Clearly, the question what CM physicians actually do and what their activities mean for health care supply and expenditure requires further exploration and com- parisons with activities of mainstream care providers, thereby incorporating the extra time investment. Acknowledgements This study was financed by ZonMw (the Netherlands Organization for Health Research and Development). Author details 1 NIVEL (Netherlands institute for health services research), P.O. Box 1568, 3500 BN Utrecht, The Netherlands. 2 Utrecht University, Faculty of Social Sciences, Dept. of Work Organizational Psychology, P.O. Box 80.140, 3508 TC Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3 http://www.biomedcentral.com/1472-6882/10/3 Page 6 of 8
  • 7. Utrecht, The Netherlands. 3 Comprehensive Cancer Centre North East, P.O. Box 330, 9700 AH Groningen, Groningen, The Netherlands. 4 Homeopathic practice, Theda Mansholtstraat 5a, 2331 JE, Leiden, The Netherlands. Authors’ contributions PH performed the statistical analyses, drafted the manuscript and contributed to all other aspects of the study, JdG visited participating physicians for instructions and contributed in gathering data, TGCK contributed to the acquisition of data and was involved in drafting the manuscript, SvD drafted the design of the study and was involved in the critical revision of the manuscript. All authors have given final approval of the submitted manuscript. Competing interests The authors declare that they have no competing interests. Received: 21 July 2009 Accepted: 25 January 2010 Published: 25 January 2010 References 1. 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  • 8. 46. Koster TGC: Registratie van medische basisgegevens (Registration of medical basic data). Similia Similibus Curentur 2000, 4:40-41. 47. Melchart D, Mitscherlich F, Amiet M, Eichenberger R, Koch P: Programm Evaluation Komplementärmedizin (Program Evaluation CM). Schlussbericht (Bern) 2005. 48. Frenkel M, Hermoni D: Effects of homeopathic intervention on medication consumption in atopatic and allergic disorders. Altern Ther 2002, 8:76-79. 49. Becker-Witt C, Keil T, Roll S, Menke D, Vance W, Wegschneider K, Willich SN: Effectiveness and costs of homeopathy compared to conventional medicine- a prospective multicenter cohort study. Institute for Social medicine, Epidemiology, and Health Economics, Hospital CharitĂŠ, Humboldt University of Berlin, Germany 2003. 50. Herman PH, Craig BM, Caspi O: Is complementary and alternative medicine (CAM) cost-effective? a systematic review. BMC Complementary and Alternative Medicine 2005, 5:11. Pre-publication history The pre-publication history for this paper can be accessed here:http://www. biomedcentral.com/1472-6882/10/3/prepub doi:10.1186/1472-6882-10-3 Cite this article as: Heiligers et al.: Diagnoses and visit length in complementary and mainstream medicine. BMC Complementary and Alternative Medicine 2010 10:3. Submit your next manuscript to BioMed Central and take full advantage of: • Convenient online submission • Thorough peer review • No space constraints or color gure charges • Immediate publication on acceptance • Inclusion in PubMed, CAS, Scopus and Google Scholar • Research which is freely available for redistribution Submit your manuscript at www.biomedcentral.com/submit Heiligers et al. BMC Complementary and Alternative Medicine 2010, 10:3 http://www.biomedcentral.com/1472-6882/10/3 Page 8 of 8