1. FLU PANIC 2009
FLU PANIC 2009
Prepare Your Organization and Employees
An Interactive
for an H1N1 Outbreak
Live Forum
Plan. October 8-9, 2009 | Arlington, VA
Prevent. You Will Learn To:
Perform. Create an Organizational Continuity Plan
Identify and assess all essential services, functions and processes necessary to keep
systems running during an outbreak
Ensure the Continuation of Services during an Outbreak
Identify the types and numbers of workers critical to sustain essential functions for
service delivery
Develop an Emergency Communications Plan
Implement a well coordinated communication plan to continue to the flow of
information in an outbreak arises
Forge Public/Private Partnerships
Learn how to improve the coordination among federal, state and local governments
and the private sector to create a network of information and resources
Council Members include:
www.PreventPandemic.org
www.PreventPandemic.org 1

2. About the Prevention
Pandemic Council
Pandemic Prevention Council was formed to help prepare organizations mitigate the
threat of emerging viral threats.
The mission of the council is to share best practices in organizational continuity planning
and pandemic prevention through insightful and informative resources.
To Learn More Visit www.PreventPandemic.org
Top 5 Reasons to Attend
Discuss Discover Create Determine Help
the latest proven strategies public-private how to best serve your agency or
developments in to build and partnerships to the general public organization
the tracking of the implement an ensure a flow of and ensure the minimize monetary
H1N1 pandemic effective COOP communication delivery of services and personnel
plan during a pandemic while understaffed losses during times
outbreak of emergency
2 www.PreventPandemic.org

3. FLU PANIC 2009
day one
October 8, 2009
8:00
Registration and Continental Breakfast Ten Early Lessons
9:00 Learned from the 2009
COOP Bootcamp: Planning and Preparing
Your Employees and Organization for an H1N1
H1N1 Outbreak
Outbreak
Investments in pandemic planning and
Does your agency or organization have the capacity
stockpiling antiviral medications paid off
to recover quickly from a flood or tornado? Could you
resume business after a fire? What about the imminent Public health departments did not have
threat of a H1N1 outbreak? Those that flourish in the enough resources to carry out plans
face of disaster think ahead and start planning for
tomorrow, today. Developing a Continuity of Operations Response plans must be adaptable and
Plan will boost the chances of quick survival and even science-driven
recovery time in the wake of a pandemic outbreak.
Participants will engage activities to develop a Providing clear, straightforward
Continuity of Operations Plan that is the right fit for your information to the public was essential
agency or organization. Learn from and work with other for allaying fears and building trust
participants as you consider every incident you could
face. As you craft your comprehensive COOP plan, you School closings have major ramifications
will determine how to assert authority, delegate tasks for students, parents, and employers
and craft an implementation strategy.
During this workshop you will learn how to: Sick leave and policies for limiting mass
gatherings were also problematic
Identify and assess all essential services, functions and
processes necessary to keep systems running Even with a mild outbreak, the health
Identify the types and numbers of workers critical to care delivery system was overwhelmed
sustain essential functions and services
Ensure that there is minimum disruption to their Communication between the public
service delivery in the event of a disaster or other health system and health providers was
major interruption to services not well coordinated
4:00 WHO pandemic alert phases caused
COOP Bootcamp Adjourns confusion
International coordination was more
complicated than expected
Source: Trust for America’s Health, 5 June 2009
who should attend:
Elected/Appointed Officials Directors of Finance
City Planners/Managers Chief Information Officers
Directors Chief Financial Officers
Public Works Directors Performance Planners
County Executives HR Directors
Controllers Program Managers
www.PreventPandemic.org 3

4. day two FLU PANIC 2009
October 9, 2009
8:30
Registration and Continental Breakfast
9:00
Pandemic Panic: An Update from the CDC on the H1N1 Outbreak
In the Spring of 2009, the United States and other countries around the world experienced their first
cases of ‘Swine Flu’ or H1N1. As flu season is fast approaching, concerns over the potential H1N1
pandemic are growing. In the past months, researchers and scientists have been perfecting vaccines
in an attempt to stave off H1N1 and to better understand its course.
The Centers for Disease Control are on the front lines everyday learning more about this potential
pandemic disaster and updating the federal government as well as state, local and private entities
on its potential impact. Hear a representative from the CDC:
Outline the most up-to-date information on the spread or H1N1
Examine efforts being made to prepare for and lessen a potential pandemic outbreak
Answer questions about contingency plans and tips for preparing for a potential outbreak
10:00 Break and Refreshments
10:15
Leadership Panel: Forge Public Private Partnerships to Ensure an Open and Well
Coordinated Communication Plan during an Outbreak
Identify resources to build mutually beneficial partnerships during times of uncertainty
Create networks to bring together people within the public and private sectors to share their
experiences and expertise
Coordinate with other agencies and organizations to create a network of information and resources
11:15
Pandemic Outbreak: Lessons from the Frontline
Understand how to and prepare your workforce for the unique stress created by an unexpected
disease outbreak
Create a safer work environment by following early warning signs and proven safety techniques
Gain applicable tips from on how to ensure safety from those who have experienced pandemic
outbreaks firsthand
12:15
Lunch Break
4 www.PreventPandemic.org

5. FLU PANIC 2009
day two
October 9, 2009
1:00
Choose from Track A or B
Track A: Continuity of Government Track B: Continuity of Business Operations
Ensure the Continuation of Citizen Service Delivery: Implement Your COOP
Services during an Outbreak Plan to Ensure Minimum Disruptions to
Coordinate a comprehensive response to a Your Customers
pandemic outbreak to solidify the continuation Recognize the amount of human capital
of products and services needed to meet all organizational goals at any
Deploy the use of contingency planning to given time
prevent an interruption of community-wide Ensure successful implementation of workforce
promised services planning processes for the private sector
Identify decision makers of support services to Develop strategies to meet organizational
execute contingency plans and initiatives requirements that drive business and
boost revenue
2:00
Break and Refreshments
2:15
Track A: Continuity of Government Track B: Continuity of Business Operations
Disaster Communications: Relay Pertinent Workforce Planning: Identify the Workers
Information about Pandemic Procedures Critical to Sustain Essential Functions
Create a top-down approach of Prepare workers for sudden shifts in the need
relaying pertinent information about for products and goods in the wake of a
pandemic procedures pandemic outbreak
Adapt your current lines of communication to Create strategies to fill supply and demand
become flexible and malleable during rapidly needs when a significant portion of the
changing situations workforce is incapacitated
Promote transparency to ensure all employees Learn to test procedures ahead of time to
are following the same code of conduct for the ensure a smooth emergency transition
greater good of the organization
3:15
Track A: Continuity of Government Track B: Continuity of Business Operations
Employee Health and Safety: Identify Minimize Damage and Loss: Maintain
Polices and Procedures to Protect and Cash Flow and Work Flow
Sustain Your Workforce Devote significant resources to the recovery of
Emphasize worker and workplace disease your brand and image in the marketplace
control and prevention Perform a cost/benefit analysis to properly assess
Learn how to protect your employees and take losses and the potential for company gains
early actions to create a healthy workplace Re-establish your organization solid, profitable
Develop a sick policy on when employees and ready for business post- disaster
should stay home and when they should be in
the office
4:00 Adjourn
www.PreventPandemic.org 5

6. In-House Training
One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of
on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the
opportunity to customize a program that addresses your exact challenges and provides a more personal
learning experience, while virtually eliminating travel expenses. Whether you require training for your
department or for an organization-wide initiative, the advanced learning methods employed by The
Performance Institute will create an intimate training atmosphere that maximizes knowledge transfer to
enhance the talent within your organization.
CUSTOMIZATION
We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. While many
training providers will offer you some variation of their standard training, The Performance Institute’s
subject matter experts will work with you and your team to examine your programs and determine
your exact areas of need. The identification of real life examples will create a learning atmosphere
that resonates with participants while at the same time providing immediate return on your training
investment. Using interactive exercises that employ actual projects or scenarios from your organization,
instructors can address specific challenges and align the curriculum of each session to your objectives.
While the majority of on-site trainings are focused on smaller groups, The Performance institute also has
the ability to accommodate organizational-wide training initiatives. Utilizing multiple instructors, The
Institute has the capacity to deliver courses to groups of up to 300 participants per day.
AREAS OF EXPERTISE
On-site delivery of single courses, certification programs and entire packages of specialized courses are
available in the following areas:
Strategic Planning Performance-Based Contracting
Performance Measurement Performance Reporting
Project Management Program Evaluation
Lean Six Sigma Administrative Management
Workforce Management Leadership and Change
Performance-Based Budgeting
For more information about in-house training options available to you, please contact Jennifer
Mueller at 202-739-9619 or email her at Jennifer.Mueller@PerformanceInstitute.org.
sponsorship opportunities
As a conference and training provider, The Performance Institute is an expert in bringing together
leaders to share and discuss best practices and innovations. We connect decision-makers with
respected solution providers.
The Institute offers four different pre-designed sponsorship packages:
Event Co-Sponsor
Session Sponsor
Luncheon Sponsor
Exhibit Booth Sponsor
For more information on sponsorships or to get started, contact Meredith Mason at
202-739-9707 or Meredith.Mason@PerformanceInstitute.org.
6 www.PreventPandemic.org

7. FLU PANIC 2009
FLU PANIC 2009
Logistics & Registration
Cancellation Policy
Venue and Hotel:
For live events: The Performance Institute will provide a full
Flu Panic 2009: Plan, Prevent, Perform will be hosted refund less $399 administration fee for cancellations four weeks
at The Performance Institute’s Training Center in before the event. If cancellation occurs within two weeks prior
to conference start date, no refund will be issued. Registrants
Arlington, VA, just one block east of the Courthouse who fail to attend and do not cancel prior to the event will be
stop on the Orange Line of the D.C. Metro. A public charged the entire registration fee.
parking garage is located inside of the building for
All the cancellation requests need to be made via Cvent or
$10/day. Continental breakfast and refreshments will email. Your confirmation email contains links to modify or cancel
be provided for delegates on each day. registrations. Please note that the cancellation is not final until
you receive a written confirmation.
The Performance Institute Conference Center
Payment must be secured prior to the conference. If payment is
1515 N. Courthouse Rd., Suite 600 not received by the conference start date, a method of payment
Arlington, VA 22201 must be presented at the time of registration in order to
877-992-9521 guarantee your participation at the event.
A limited number of rooms have been reserved Quality Assurance
at the Arlington Rosslyn Courtyard by Marriott at
The Performance Institute strives to provide you with the most
the prevailing rate of $233.00 until September10, productive and effective educational experience possible. If
2009. This rate is based on the Government Per after completing the course you feel there is some way we can
Diem and is subject to change. Please call the improve, please write your comments on the evaluation form
provided upon your arrival. Should you feel dissatisfied with
hotel directly and reference code “Flu Panic” when your learning experience and wish to request a credit or refund,
making reservations to get the discounted rate. please submit it in writing no later than 10 business days after
The hotel is conveniently located three blocks from the end of the training to:
the Rosslyn Metro station. Please ask the hotel
The Performance Institute: Quality Assurance
about a complimentary shuttle that is also available 805 15th Street, NW
for your convenience. 3rd Floor
Washington, DC 20005
Arlington Rosslyn Courtyard by Marriott
We will evaluate individual complaints in a context of collective
1533 Clarendon Blvd. comments from the event.
Arlington, VA 22209
Phone: 703-528-2222 / 1-800-321-2211 Note: As speakers are confirmed six months before the event,
some speaker changes or topic changes may occur in the
www.courtyardarlingtonrosslyn.com program. The Performance Institute is not responsible for
speaker changes, but will work to ensure a comparable speaker
is located to participate in the program.
Tuition & Group Discounts: If for any reason The Performance Institute decides to cancel this
conference, The Performance Institute accepts no responsibility
The tuition rate for FLU PANIC 2009: for covering airfare, hotel or other costs incurred by registrants,
Offerings Early Bird Regular Rate including delegates, sponsors and guests.
Conference $699 $799
Discounts
* For the Early Bird rate, register before • All ‘Early Bird’ Discounts must require payment at time of
September 22, 2009. registration and before the cut-off date in order to receive any
discount.
For more information on group discounts for Flu • Any discounts offered must also require payment at the time of
Panic 2009: Plan, Prevent, Perform please contact registration.
Blake Humble at 858-866-9352 or email him at • All discount offers cannot be combined with any other offer.
Blake.Humble@PerformanceInstitute.org • Discounts cannot be applied retroactively
www.PreventPandemic.org 7

8. FLU PANIC 2009
Logistics & Registration
to register
Call Fax this Form to Visit
877-992-9522 866-234-0680 www.PreventPandemic.org
Registration Form
Yes! Register me for Flu Panic 2009: Plan, Prevent, Perform
Please call me. I am interested in a special Group Discount for my team
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Please make checks payable to: The Performance Institute
Priority Code: L282-WEB
8 www.PreventPandemic.org