PCC2 - Product Sunsetting
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ProductCamp Chicago 2 session by Peter Morano and Tim Courtney
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PCC2 - Product Sunsetting
- 1. Product Sunsetting Peter Morano and Tim Courtney
Editor's Notes
- Why We are talking about sunsetting… Misleading session title We will be doing it shortly, Thought it would make for an interesting discussion There things we can pick up from this having an open conversation
- Why We are talking about sunsetting… Misleading session title We will be doing it shortly, Thought it would make for an interesting discussion Are there things we can pick up from this group
- Keeping products past their prime confuses customers, distracts developers, and annoys customer support.
- APIs Dependencies One negative aspect of discontinuing a product is that it invites the client to look for alternative products from other vendors. “After all, if I’m going to have to re-implement anyway, maybe I should look at some other products.” Discuss with your sales management approaches that encourage customers to upgrade rather than switch.