The document discusses grandparents' rights regarding visitation with grandchildren. It addresses two common situations: 1) A grandparent who wants to see their grandchildren but is denied visitation by the parent. In this case, the grandparent must sue for visitation rights, establishing a substantial pre-existing relationship with the child. 2) A grandparent who has assumed defacto custody of their grandchild. In this situation, the grandparent must take legal steps to formalize their custody rights in order to make routine parental decisions.