A presentation in front of 100 people at Manchester Digital's event 'Usability: What's The Use?' where Paul Rouke talks about the importance of usability especially for internal business systems
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The Importance Of Usability For Internal Business Systems
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2. Manchester Digital’s Usability: What’s The Use? “Improving your bottom line (especially in a recession!)” by Paul Rouke User Experience Director at PRWD 28 th January 2009
12. “ the system doesn't do what I need it to do” “ if only the system allowed me to do…” “ it takes me a long time to do what I need to do ” “ the system is trying to be too clever – what are all these different options?”
13. “ the system confuses me ” “ the system actually makes my job harder” “ if only I was asked what I need the system to do for me”
22. “ The government's £12.4bn NHS IT programme is "sleepwalking towards disaster" with suppliers, local trusts and clinical staff losing confidence in it…”
35. > this presentation > case studies > further information > plus leave your comments all available at: www.prwd.co.uk/events
36. Thankyou for listening to “Improving your bottom line” by Paul Rouke Office: 0161 918 6729 Mobile: 07739 745 126 Web: www.prwd.co.uk Email: [email_address]