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Annals of Clinical and Medical
Case Reports
Research Article ISSN: 2639-8109 Volume 7
Deprescribing of Benzodiazepines in the Elderly Using A 3Es Model: A Patient
Centered Approach
Alhussaini A1,2*
, Altoub A1,3
, Henry D1,4
, Mukuha C1,5,
Nessim D1,6,7
, Otto M.J1,8
and Watson M1,9
1
Safety, Quality, Informatics and Leadership (SQIL) certificate program (2020-2021), Harvard Medical School Postgraduate Medical
Education, Boston, Massachusetts, United States
2
Master of Education in the Health Professions (candidate), School of Education, Johns Hopkins University, Baltimore, Maryland,
United States
3
Department of Emergency Medicine, King Saud University, Riyadh, Saudi Arabia
4
Chief Executive Officer, Lake Regional Health System, Osage Beach, Missouri, United States
5
Senior Program Officer-CRISSP program Quality Improvement and Learning, University of Nairobi, Kenya
6
Healthcare and Pharmacy Leader, Consultant, Canada, and United States
7
McMaster University, Department of Family Medicine, Hamilton, Ontario, Canada
8
Co-founder, Director and Head Clinician at IntraVita International, Colchester, United Kingdom
9
Department of Emergency Medicine, Associate Professor, Dalhousie University, Halifax, Nova Scotia, Canada
*
Corresponding author:
Anhar Alhussaini,
Safety, Quality, Informatics and Leadership (SQIL)
certificate program (2020-2021), Harvard Medical
School Postgraduate Medical Education, Boston,
Massachusetts, United States,
E-mail: anhar.alhussaini@medportal.ca
Received: 24 Oct 2021
Accepted: 19 Nov 2021
Published: 26 Nov 2021
J Short Name: ACMCR
Copyright:
©2021 Alhussaini A. This is an open access article distrib-
uted under the terms of the Creative Commons Attribution
License, which permits unrestricted use, distribution, and
build upon your work non-commercially.
Citation:
Alhussaini A, Altoub A, Henry D, Mukuha C, Nessim D,
Otto M.J, Watson M. Deprescribing of Benzodiazepines
in the Elderly Using A 3Es Model: A Patient Centered Ap-
proach. Ann Clin Med Case Rep. 2021; V7(17): 1-6
Keywords:
Benzodiazepine; Deprescribing; Elderly; Medication
safety
1. Abstract
Benzodiazepines use in the elderly are associated with morbid-
ity including increased falls, fractures, and mortality. The com-
mon reason for re-prescribing benzodiazepine by physicians is
dependency. Our project proposal aims to enhance medication
safety in the elderly. It requires a multidisciplinary approach and
patient-centred care focusing on benzodiazepine deprescribing
using the 3Es model of Educating, Empowering, and Engaging.
The education starts with patients, providers, and the community
about benzodiazepine adverse effects on the elderly and provides
alternative approaches for symptoms management. Empowering
patients in the decision to deprescribe will prove to be successful
when the patient finds value. Engaging stakeholders in the process
will facilitate adeptness and attainability in the target community.
Using information technology to deliver the protocol will ensure
reminders, track changes and suggest alternatives. The project
goal is a 50% reduction in benzodiazepine prescription by six
months. Limitations, challenges, and modifications anticipated are
discussed.
2. Background
We chose this topic for its importance and effect on safety in the
elderly. Benzodiazepines increase mortality by 1.2-3.7X/ year
compared to non-exposed [1]. The undesirable effect of benzodi-
azepine use include dependency that causes rebound anxiety, in-
somnia, dementia, cognitive decline, falls and fractures [2, 3]. A
meta-analysis of 22 studies found benzodiazepines as one of the
top three drug classes significantly associated with falls in the el-
derly OR, 1.57 (95% CrI, 1.43-1.72) [3].
Patient literacy was included in patient assessment. Its importance
comes as a major determinant for quality of care [4]. About 80%
http://acmcasereports.com 1
of patients above 60 have low literacy, and it’s a major barrier
to communication with the healthcare provider [5]. Low-literate
patients in the USA described serious and widespread communi-
cation difficulties with their health providers [6]. The assessment
tool is called the test of functional health literacy assessment and
it is proposed to be utilized by pharmacists or their assistants [7].
Patient apprehension was identified as a major barrier in 1/3 of
patients tested with low functional health literacy [8].
3. Rationale for Deprescribing
The three rationales for deprescribing of benzodiazepines are inap-
propriate prescribing, re-prescribing and the risk of morbidity and
mortality. Retrospective database reports from the Netherlands
and Norway revealed a prevalence of 20-25% inappropriate ben-
zodiazepine prescription in the elderly [9, 10] and according to the
2002 Beers criteria, inappropriate prescription is about 26 % [10].
About 50% of physicians renew benzodiazepine prescription due
to patient dependency [11].
4. Subject Community and Its Health System
It is important to define the health system and the community to
establish stakeholders and assess infrastructure. The stakeholders
in our proposal are the patient, the caregiver, the prescriber, the
pharmacist, and the community (Figure 1). Our community would
include those who would be involved in the care of the elderly
including care facilities for seniors.
5. Intervention Model
Our study population will be more than or equal to 65 years on
benzodiazepines medication for at least a month. We will exclude
centers with no computerized system, walk-in clinics that cannot
arrange follow-up and emergency rooms. We decided to do a be-
fore and after study design to collect retrospective and prospective
data for ethical reasons (Figure 2).
The intervention will be focusing on stakeholders using the 3Es
model for Education, Empowerment and Engagement (Figure 3).
The patient and their caregivers will receive one-on-one education
from the provider using clinical motivation behavioural techniques
to empower and engage in deprescribing. The prescriber will ac-
cess the deprescribing algorithm and computerized system to alert
for deprescribing and offer an alternative. The community will
have an outreach program that focuses on education and a depre-
scribing campaign. The project group will provide feedback to the
stakeholders at the end (Figure 2).
Figure 1: Stakeholders
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Volume 7 Issue 17 -2021 Research Article
Figure 2: Intervention Model
Figure 3: 3Es using patient centered approach.
6. Implementation
The implementation will be in six phases (Figure 4), starting with
the screening phase based on inclusion and exclusion criteria, then
the enrollment phase by either phone or visit. The assessment
phase will involve functional assessment, review of all patient's
medication, indications for benzodiazepine, and literacy assess-
ment.
The empowerment and education phase will be for both patients
and caregivers using motivational, behavioural intervention and
the community thought outreach education program. For the eval-
uation phase, patients will be booked visits as per the deprescrib-
ing algorithm and at six months. The final phase will be two-way
feedback for and from stakeholders. A computerized system will
be used to alert for deprescribing, suggest alternatives and track
changes.
7. Protocol
The algorithm (Figure 5) can be found using this link: Benzodiaz-
epine & Drug (BZRA) Deprescribing Algorithm.
The protocol, an evidence-based practice guideline created by the
deprescribing group that we will use in our project.
http://acmcasereports.com 3
Volume 7 Issue 17 -2021 Research Article
Figure 4: Implementation.
http://acmcasereports.com 4
Volume 7 Issue 17 -2021 Research Article
Figure 5: Benzodiazepine deprescribing algorithm from deprescribing.org.
8. Evaluation and Assessment
We will look at the number of patients off medication and dose
reduction percentage at six months as our primary outcomes for
evaluation. The goal is to reach at least a 50 % reduction. Sec-
ondary outcomes that will be measured are the number of falls
and severity (those requiring a hospital visit and admission surgi-
cal intervention or movement from initial place of residence to a
higher level of care facility), the number of alternative medications
prescribed, episodes of aggressive behaviour, mental status, and
aspiration pneumonia.
The data assessment we are measuring is both qualitative and
quantitative data. The qualitative data include age (range and
mode), history of falls on benzodiazepines, cognitive assessment,
sex, fall severity, aspiration pneumonia, functional status, comor-
bidities, patient satisfaction, patient literacy, medications history,
and stakeholder’s feedback.
The quantitative data include some metrics focusing on primary
and secondary outcomes, as shown in (Table 1).
Table 1: Quantitative data and goals.
Quantitative data Goal
No. of patients on benzo at enrollment 100%
No. of patients off benzo at 6 months ≥ 50%
No. of falls reduced
No. of patients requiring alternative prescription for sleep/anxiety Few
Episodes of aggressive behaviour Reduced
Symptoms recurrence Reduced
Time for intervention 30-60 min
Benzo: benzodiazepine, F: female, Hx: history, M:male, MOCA:Montreal Cognitive Assessment, No.: numbers.
9. Scale and Feasibility
For scalability and feasibility, we looked at 5 elements:
1. Given the importance and rationale of deprescribing benzodiaz-
epine in the elderly, we anticipate the effect on improving safety
and quality measures. This will make the 3Es project reachable to
more communities and be adopted for its importance.
2. Education is key to perform the intervention for both provider
and patient and to set up an outreach program for awareness of the
benzodiazepine effect on the elderly.
3. Resources need to include training and infrastructure to incor-
porate algorithm and alert systems and personnel and support per-
sonal for the outreach program.
http://acmcasereports.com 5
Volume 7 Issue 17 -2021 Research Article
4. The implementation cost will save patients and the healthcare
system money due to reducing unwanted side effects.
5. The system, once it's programmed, will be easily implemented,
and data and feedback can be collected.
10. Discussion
The proposal is unique in using 3Es for Educate, Empower and
Engage. Patient care is a central approach. The problem we are
addressing is important and relates to medication safety in the el-
derly. Challenges include implementation during the COVID pan-
demic, language barrier and literacy.
The limitations include the study design, given the lack of a direct
comparator group and potentially finding low literacy that might
interfere with implementing the intervention. Also, lack of incen-
tive and time-consuming intervention might need additional sup-
port staff to administer. The study period is short, and to make
cultural and system changes will require buying from health and
provisional authorities and time.
As an alternative approach, we might consider cluster randomiza-
tion. However, due to the importance of deprescribing benzodiaz-
epine in the elderly, we wanted to offer equal chances to people
enrolled in the study since side effects are well established and the
problem of dependency and re-prescribing. The other modification
we might consider is implementing an educational curriculum for
deprescribing to a residency program for awareness and behaviour
change.
11. Acknowledgment
We want to acknowledge the deprescribing.org group and the au-
thors of Benzodiazepine & Z-Drug (BZRA) Deprescribing Algo-
rithm for the algorithm and using their material. We also want to
acknowledge Dr. Alhussaini for articulating and presenting our
work.
References
1. Palmaro A, Dupouy J, Lapeyre-Mestre M. Benzodiazepines and risk
of death: results from two large cohort studies in France and UK.
Eur Neuropsychopharmacol. 2015; 25(10): 1566-1577.
2. Markota M, Rummans TA, Bostwick JM, Lapid MI. Benzodiaze-
pine Use in Older Adults: Dangers, Management, and Alternative
Therapies. Mayo Clin Proc. 2016; 91(11): 1632-1639.
3. Woolcott JC, Richardson KJ, Wiens MO, Patel B, Marin J, Khan
KM, Marra CA. Meta-analysis of the impact of 9 medication classes
on falls in elderly persons. Arch Intern Med. 2009; 169(21): 1952-
60.
4. Miles S, Davis T. Patients who can’t read: implications for the health
care system. JAMA. 1995; 274: 1719-20.
5. Williams MV, Parker RM, Baker DW. Inadequate functional health
literacy among patients at two public hospitals. JAMA. 1995;
274:1677-82.
6. Baker DW, Parker RM, Williams MV. The health care experience of
patients with low literacy. Arch Fam Med. 1996; 5: 329-34.
7. Parker RM, Baker DW, Williams MV, Nurss JR. The test of func-
tional health literacy in adults: a new instrument for measuring pa-
tients’ literacy skills. J Gen Intern Med. 1995; 10: 537-41.
8. Parikh NS, Parker RM, Nurss JR, Baker DW, Williams MV. Shame
and health literacy: the unspoken connection. Patient Educ Counsel.
1996; 27: 33-9.
9. Brekke M, Rognstad S, Straand J, Furu K, Gjelstad S, Bjørner T.
Pharmacologically inappropriate prescriptions for elderly patients
in general practice: how common? Baseline data from the Prescrip-
tion Peer Academic Detailing (Rx-PAD) study. Scand J Prim Health
Care. 2008; 26(2): 80-5.
10. Van der Hooft CS, Jong GW, Dieleman JP. Inappropriate drug pre-
scribing in older adults: the updated 2002 Beers criteria – a popula-
tion-based cohort study. Br J Clin Pharmacol. 2005; 60(2): 137-144.
11. Tannenbaum C, Martin P, Tamblyn R, Benedetti A, Ahmed S. Re-
duction of inappropriate benzodiazepine prescriptions among older
adults through direct patient education: the EMPOWER cluster ran-
domized trial. JAMA Intern Med. 2014; 174(6): 890-8.
http://acmcasereports.com 6
Volume 7 Issue 17 -2021 Research Article

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Deprescribing Benzodiazepines Elderly 3Es Model

  • 1. Annals of Clinical and Medical Case Reports Research Article ISSN: 2639-8109 Volume 7 Deprescribing of Benzodiazepines in the Elderly Using A 3Es Model: A Patient Centered Approach Alhussaini A1,2* , Altoub A1,3 , Henry D1,4 , Mukuha C1,5, Nessim D1,6,7 , Otto M.J1,8 and Watson M1,9 1 Safety, Quality, Informatics and Leadership (SQIL) certificate program (2020-2021), Harvard Medical School Postgraduate Medical Education, Boston, Massachusetts, United States 2 Master of Education in the Health Professions (candidate), School of Education, Johns Hopkins University, Baltimore, Maryland, United States 3 Department of Emergency Medicine, King Saud University, Riyadh, Saudi Arabia 4 Chief Executive Officer, Lake Regional Health System, Osage Beach, Missouri, United States 5 Senior Program Officer-CRISSP program Quality Improvement and Learning, University of Nairobi, Kenya 6 Healthcare and Pharmacy Leader, Consultant, Canada, and United States 7 McMaster University, Department of Family Medicine, Hamilton, Ontario, Canada 8 Co-founder, Director and Head Clinician at IntraVita International, Colchester, United Kingdom 9 Department of Emergency Medicine, Associate Professor, Dalhousie University, Halifax, Nova Scotia, Canada * Corresponding author: Anhar Alhussaini, Safety, Quality, Informatics and Leadership (SQIL) certificate program (2020-2021), Harvard Medical School Postgraduate Medical Education, Boston, Massachusetts, United States, E-mail: anhar.alhussaini@medportal.ca Received: 24 Oct 2021 Accepted: 19 Nov 2021 Published: 26 Nov 2021 J Short Name: ACMCR Copyright: ©2021 Alhussaini A. This is an open access article distrib- uted under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and build upon your work non-commercially. Citation: Alhussaini A, Altoub A, Henry D, Mukuha C, Nessim D, Otto M.J, Watson M. Deprescribing of Benzodiazepines in the Elderly Using A 3Es Model: A Patient Centered Ap- proach. Ann Clin Med Case Rep. 2021; V7(17): 1-6 Keywords: Benzodiazepine; Deprescribing; Elderly; Medication safety 1. Abstract Benzodiazepines use in the elderly are associated with morbid- ity including increased falls, fractures, and mortality. The com- mon reason for re-prescribing benzodiazepine by physicians is dependency. Our project proposal aims to enhance medication safety in the elderly. It requires a multidisciplinary approach and patient-centred care focusing on benzodiazepine deprescribing using the 3Es model of Educating, Empowering, and Engaging. The education starts with patients, providers, and the community about benzodiazepine adverse effects on the elderly and provides alternative approaches for symptoms management. Empowering patients in the decision to deprescribe will prove to be successful when the patient finds value. Engaging stakeholders in the process will facilitate adeptness and attainability in the target community. Using information technology to deliver the protocol will ensure reminders, track changes and suggest alternatives. The project goal is a 50% reduction in benzodiazepine prescription by six months. Limitations, challenges, and modifications anticipated are discussed. 2. Background We chose this topic for its importance and effect on safety in the elderly. Benzodiazepines increase mortality by 1.2-3.7X/ year compared to non-exposed [1]. The undesirable effect of benzodi- azepine use include dependency that causes rebound anxiety, in- somnia, dementia, cognitive decline, falls and fractures [2, 3]. A meta-analysis of 22 studies found benzodiazepines as one of the top three drug classes significantly associated with falls in the el- derly OR, 1.57 (95% CrI, 1.43-1.72) [3]. Patient literacy was included in patient assessment. Its importance comes as a major determinant for quality of care [4]. About 80% http://acmcasereports.com 1
  • 2. of patients above 60 have low literacy, and it’s a major barrier to communication with the healthcare provider [5]. Low-literate patients in the USA described serious and widespread communi- cation difficulties with their health providers [6]. The assessment tool is called the test of functional health literacy assessment and it is proposed to be utilized by pharmacists or their assistants [7]. Patient apprehension was identified as a major barrier in 1/3 of patients tested with low functional health literacy [8]. 3. Rationale for Deprescribing The three rationales for deprescribing of benzodiazepines are inap- propriate prescribing, re-prescribing and the risk of morbidity and mortality. Retrospective database reports from the Netherlands and Norway revealed a prevalence of 20-25% inappropriate ben- zodiazepine prescription in the elderly [9, 10] and according to the 2002 Beers criteria, inappropriate prescription is about 26 % [10]. About 50% of physicians renew benzodiazepine prescription due to patient dependency [11]. 4. Subject Community and Its Health System It is important to define the health system and the community to establish stakeholders and assess infrastructure. The stakeholders in our proposal are the patient, the caregiver, the prescriber, the pharmacist, and the community (Figure 1). Our community would include those who would be involved in the care of the elderly including care facilities for seniors. 5. Intervention Model Our study population will be more than or equal to 65 years on benzodiazepines medication for at least a month. We will exclude centers with no computerized system, walk-in clinics that cannot arrange follow-up and emergency rooms. We decided to do a be- fore and after study design to collect retrospective and prospective data for ethical reasons (Figure 2). The intervention will be focusing on stakeholders using the 3Es model for Education, Empowerment and Engagement (Figure 3). The patient and their caregivers will receive one-on-one education from the provider using clinical motivation behavioural techniques to empower and engage in deprescribing. The prescriber will ac- cess the deprescribing algorithm and computerized system to alert for deprescribing and offer an alternative. The community will have an outreach program that focuses on education and a depre- scribing campaign. The project group will provide feedback to the stakeholders at the end (Figure 2). Figure 1: Stakeholders http://acmcasereports.com 2 Volume 7 Issue 17 -2021 Research Article
  • 3. Figure 2: Intervention Model Figure 3: 3Es using patient centered approach. 6. Implementation The implementation will be in six phases (Figure 4), starting with the screening phase based on inclusion and exclusion criteria, then the enrollment phase by either phone or visit. The assessment phase will involve functional assessment, review of all patient's medication, indications for benzodiazepine, and literacy assess- ment. The empowerment and education phase will be for both patients and caregivers using motivational, behavioural intervention and the community thought outreach education program. For the eval- uation phase, patients will be booked visits as per the deprescrib- ing algorithm and at six months. The final phase will be two-way feedback for and from stakeholders. A computerized system will be used to alert for deprescribing, suggest alternatives and track changes. 7. Protocol The algorithm (Figure 5) can be found using this link: Benzodiaz- epine & Drug (BZRA) Deprescribing Algorithm. The protocol, an evidence-based practice guideline created by the deprescribing group that we will use in our project. http://acmcasereports.com 3 Volume 7 Issue 17 -2021 Research Article
  • 4. Figure 4: Implementation. http://acmcasereports.com 4 Volume 7 Issue 17 -2021 Research Article
  • 5. Figure 5: Benzodiazepine deprescribing algorithm from deprescribing.org. 8. Evaluation and Assessment We will look at the number of patients off medication and dose reduction percentage at six months as our primary outcomes for evaluation. The goal is to reach at least a 50 % reduction. Sec- ondary outcomes that will be measured are the number of falls and severity (those requiring a hospital visit and admission surgi- cal intervention or movement from initial place of residence to a higher level of care facility), the number of alternative medications prescribed, episodes of aggressive behaviour, mental status, and aspiration pneumonia. The data assessment we are measuring is both qualitative and quantitative data. The qualitative data include age (range and mode), history of falls on benzodiazepines, cognitive assessment, sex, fall severity, aspiration pneumonia, functional status, comor- bidities, patient satisfaction, patient literacy, medications history, and stakeholder’s feedback. The quantitative data include some metrics focusing on primary and secondary outcomes, as shown in (Table 1). Table 1: Quantitative data and goals. Quantitative data Goal No. of patients on benzo at enrollment 100% No. of patients off benzo at 6 months ≥ 50% No. of falls reduced No. of patients requiring alternative prescription for sleep/anxiety Few Episodes of aggressive behaviour Reduced Symptoms recurrence Reduced Time for intervention 30-60 min Benzo: benzodiazepine, F: female, Hx: history, M:male, MOCA:Montreal Cognitive Assessment, No.: numbers. 9. Scale and Feasibility For scalability and feasibility, we looked at 5 elements: 1. Given the importance and rationale of deprescribing benzodiaz- epine in the elderly, we anticipate the effect on improving safety and quality measures. This will make the 3Es project reachable to more communities and be adopted for its importance. 2. Education is key to perform the intervention for both provider and patient and to set up an outreach program for awareness of the benzodiazepine effect on the elderly. 3. Resources need to include training and infrastructure to incor- porate algorithm and alert systems and personnel and support per- sonal for the outreach program. http://acmcasereports.com 5 Volume 7 Issue 17 -2021 Research Article
  • 6. 4. The implementation cost will save patients and the healthcare system money due to reducing unwanted side effects. 5. The system, once it's programmed, will be easily implemented, and data and feedback can be collected. 10. Discussion The proposal is unique in using 3Es for Educate, Empower and Engage. Patient care is a central approach. The problem we are addressing is important and relates to medication safety in the el- derly. Challenges include implementation during the COVID pan- demic, language barrier and literacy. The limitations include the study design, given the lack of a direct comparator group and potentially finding low literacy that might interfere with implementing the intervention. Also, lack of incen- tive and time-consuming intervention might need additional sup- port staff to administer. The study period is short, and to make cultural and system changes will require buying from health and provisional authorities and time. As an alternative approach, we might consider cluster randomiza- tion. However, due to the importance of deprescribing benzodiaz- epine in the elderly, we wanted to offer equal chances to people enrolled in the study since side effects are well established and the problem of dependency and re-prescribing. The other modification we might consider is implementing an educational curriculum for deprescribing to a residency program for awareness and behaviour change. 11. Acknowledgment We want to acknowledge the deprescribing.org group and the au- thors of Benzodiazepine & Z-Drug (BZRA) Deprescribing Algo- rithm for the algorithm and using their material. We also want to acknowledge Dr. Alhussaini for articulating and presenting our work. References 1. Palmaro A, Dupouy J, Lapeyre-Mestre M. Benzodiazepines and risk of death: results from two large cohort studies in France and UK. Eur Neuropsychopharmacol. 2015; 25(10): 1566-1577. 2. Markota M, Rummans TA, Bostwick JM, Lapid MI. Benzodiaze- pine Use in Older Adults: Dangers, Management, and Alternative Therapies. Mayo Clin Proc. 2016; 91(11): 1632-1639. 3. Woolcott JC, Richardson KJ, Wiens MO, Patel B, Marin J, Khan KM, Marra CA. Meta-analysis of the impact of 9 medication classes on falls in elderly persons. Arch Intern Med. 2009; 169(21): 1952- 60. 4. Miles S, Davis T. Patients who can’t read: implications for the health care system. JAMA. 1995; 274: 1719-20. 5. Williams MV, Parker RM, Baker DW. Inadequate functional health literacy among patients at two public hospitals. JAMA. 1995; 274:1677-82. 6. Baker DW, Parker RM, Williams MV. The health care experience of patients with low literacy. Arch Fam Med. 1996; 5: 329-34. 7. Parker RM, Baker DW, Williams MV, Nurss JR. The test of func- tional health literacy in adults: a new instrument for measuring pa- tients’ literacy skills. J Gen Intern Med. 1995; 10: 537-41. 8. Parikh NS, Parker RM, Nurss JR, Baker DW, Williams MV. Shame and health literacy: the unspoken connection. Patient Educ Counsel. 1996; 27: 33-9. 9. Brekke M, Rognstad S, Straand J, Furu K, Gjelstad S, Bjørner T. Pharmacologically inappropriate prescriptions for elderly patients in general practice: how common? Baseline data from the Prescrip- tion Peer Academic Detailing (Rx-PAD) study. Scand J Prim Health Care. 2008; 26(2): 80-5. 10. Van der Hooft CS, Jong GW, Dieleman JP. Inappropriate drug pre- scribing in older adults: the updated 2002 Beers criteria – a popula- tion-based cohort study. Br J Clin Pharmacol. 2005; 60(2): 137-144. 11. Tannenbaum C, Martin P, Tamblyn R, Benedetti A, Ahmed S. Re- duction of inappropriate benzodiazepine prescriptions among older adults through direct patient education: the EMPOWER cluster ran- domized trial. JAMA Intern Med. 2014; 174(6): 890-8. http://acmcasereports.com 6 Volume 7 Issue 17 -2021 Research Article