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School district gets an a+ in primavera people soft integration by doing their homework - Oracle Primavera Collaborate 14
1.
COLLABORATE 14 Copyright
©2014 by Monks Project Solutions Page 1 School District Gets an A+ in Primavera-PeopleSoft Integration by Doing Their Homework Bill Claveau Monks Project Solutions Abstract Colorado's largest public school district has transformed their old school capital program and project management methods into a Primavera-based, PeopleSoft integrated EPPM system. This case-study will highlight the solutions implemented and more importantly, how the District was able to accomplish this multi-year, multi-phase scope as envisioned with no significant missteps. Attendees will learn the value of focusing on processes instead of tools. Introduction and Objectives Monks Project Solutions (MPS) is an Oracle Gold Partner located Denver Colorado. MPS specializes in Oracle Primavera-based Enterprise Portfolio Project Management (EPPM) systems with a consulting focus on providing value driven, sustainable organizational change. The company was founded in 1985 and has been a Primavera partner since 1987. Bill Claveau is a Senior Consultant with MPS and an Oracle Certified Implementation Specialist in both Primavera P6 Release 8 and Primavera Contract Management Version 14. Mr. Claveau brings 25 Years of direct project and program management experience to his role, and 12 years specializing in Project Controls and EPPM systems implementation. Jefferson County Public School District (Jeffco) is the 35 th largest School district in the United States and the largest in Colorado. Jeffco’s Department of Design & Construction oversees all capital programs and projects for the District. The main objective of this paper and accompanying presentation are to foster implementation success by: 1) Presenting key elements of a process-focused implementation methodology, 2) Demonstrating how this methodology was applied to Jeffco’s EPPM implementation, and 3) Showcasing elements of Jeffco’s integrated solution. MPS employs a comprehensive implementation methodology developed and refined over many years and projects. This paper is not a treatment of the complete methodology or the technical aspects of EPPM implementation. The focus here is on the requirements development which, as all good project management professionals know, is where we have the best chance to ensure our project achieves the desired outcomes. Why Do Many Enterprise Implementations Struggle or Fail? It is helpful to introduce the topic of good methodology by reviewing the hallmarks of struggling or failed implementations. They include: 1. Lack of Executive Sponsorship 2. Minimal User Involvement (lack dedicated resources) 3. Inexperienced Management & Facilitation 4. Lack of Implementation Methodology
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COLLABORATE 14 Copyright
©2014 by Monks Project Solutions Page 2 5. No Clearly Defined Business Goals & Objectives 6. Lack of standardized Processes and Procedures 7. Lack of Firm, Defined Functional Requirements 8. Maximized Scope (Lack of Priorities & Phasing) 9. Unreliable Time and Cost Estimates 10. No Ownership or Buy-in Plan This information and case study will touch on all of these issues but focus mainly on items 5-8 are at the heart of the process-driven implementation methodology. Key Elements of a Process-Driven Implementation Methodology Well-Defined requirements and business processes are the key to planning and executing an enterprise system implementation. Getting to this point requires that you involve the right people, establish a clear vision, develop quantifiable goals and requirements that support your vision, and model all processes needed to meet the specific requirements. The Right People - Organizational change cannot not be accomplished without a team effort. Executive Sponsorship is essential to champion the vision, ensure commitment of the necessary resources and provide binding decisions that direct the team. Process owners are needed for expert and authoritative representation of existing processes to the implementation team, development of new processes, and authoritative representation of new processes to responsible users. Subject matter expertise is required for each functional unit (e.g. Project Management, Accounting, IT, Resource Management, etc.) that will be involved in or will support the implementation. In addition, subject matter expertise in enterprise system implementation is critical and not commonly available within the organization. A Clear Vision – A documented vision guides the overall implementation. Good visioning requires executive sponsorship and ownership. Effective vision focuses on expected results and not on solutions. Start with a vision statement that addresses why the organization is changing, why now, what it hopes to accomplish, and what will be different when it is successful. Though a series of elaborative iterations, the vision must be broken into quantifiable goals and requirements for process change. Well-Defined Processes – The next key element is the process model. It is a detailed graphical representation of the business processes needed to meet the specific requirements and support our stated goals. A good process model validates requirements, clarifies the organizational and technological change needed to succeed, and provides a foundation for detailed specifications and procedures. Process modeling must reflect the workflow across the project lifecycle, detailing the specific work activities in terms of dependencies, inputs and outputs, systems involved, and responsible roles. Applying the Method to Jeffco’s EPPM Implementation In 2010 Jeffco undertook an initiative to replace outmoded project management controls software and lay the foundation for an integrated EPPM system. Chief among the issues driving this change were an inability to manage and forecast multiple programs in the existing system. Their only ‘System of Record’ for program and project cost was their accounting system and it did not support all types of committed cost tracking. As a result their cost management and forecasting process was highly reactive and prone to bad surprises with no centralized record of all committed cost. Primavera P6 was being used in a single-user configuration for tracking critical milestone variance and basic cash flow forecasting.
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©2014 by Monks Project Solutions Page 3 The Team Jeffco dedicated a team to this initiative that was nothing short of an implementation consultant’s dream. The team was anchored by the Executive Director of Facilities Planning & Construction who provided a strong and clear vision, remained actively engaged in the entire process. The Director of Capital Construction and the Project Controls Manager provided the primary process development support as well as project management support for the implementation. Subject matter experts from across all involved departments were made available and Jeffco retained MPS’ services for EPPM Implementation expertise and facilitation. When it was time to take on the important task of developing functional requirements for integrating the Primavera and PeopleSoft systems, a consultant with specific system integration expertise was added to the team. The Vision Statement The department of Design & Construction will implement an integrated project management system for capital projects to improve the efficiency and effectiveness of budget management, schedule management, vendor management, and stakeholder communications. The system will utilize Oracle Primavera Contract and Project Management software as a central platform to consolidate and automate capital project management processes and data; and to integrate with other department management processes and information systems. The project management system will improve the overall value delivered on capital funded projects consistent with District policies. The Results Jeffco’s investment in the development of detailed requirements and process modeling served as the foundation for planning and executing the implementation project. The model supported and facilitated estimating, phasing decisions, detailed data requirements, and operating procedure development. The benefits realized to date are substantial and growing. They can be directly correlated to the original Vision and requirements which clearly demonstrate the team’s success in achieving the stated goals. Jeffco is now in control of a complete and reconcilable forecast for all capital programs and projects. Through centralized data and improved reporting, they are getting better management information faster. They spend less time collecting and preparing decision making information, and more time making informed decisions, which has significantly reduced the number of “bad surprises” in cost and schedule management. The implementation has significantly reduced redundant data entry and associated data quality issues by eliminating unnecessary duplication across systems, and implementing a major system integration in 2013. The system integration automates the population of common project, budget and cost data between the Primavera EPPM systems and PeopleSoft Financials. The system integration has also enabled an improved cash flow forecast by automating the population of budgeted and estimated (EAC) costs from Jeffco’s Primavera Contract Management system to the P6 Project Management system. Through the integrated BI Publisher reporting platform, complex stakeholder reports requiring data from multiple sources are now generated in minutes, saving many hours of manual report compilation each month. Additional benefits from the integrated system include automated generation of business documents, and distributed responsibility for project data. Project managers are now directly responsible for maintaining
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©2014 by Monks Project Solutions Page 4 project status, cost and forecast data which was previously maintained by Accounting and Project Controls. This change has created a positive improvement in project management accountability.
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