1. MEET OUR OPTIME TEAM!
| A LEADING HIGH TECH MARKETING CONSULTING GROUP

2. OPTIME’S 2012 RESOLUTIONS!
In our 14th year Celebration our most important
resolution is building the RIGHT THRIVING TEAM
to REACH OUR GOALS with VITALITY and
LEARNING.

3. OPTIME’S 2012 RESOLUTIONS!
VITALITY
The sense of being alive, passionate
and excited!

4. OPTIME’S 2012 RESOLUTIONS!
LEARNING
The growth that comes from gaining new
knowledge and skills.

5. OPTIME’S 2012 RESOLUTIONS!
Employees who experience VITALITY
SPARK positive energy in themselves and
others.

6. OPTIME’S 2012 RESOLUTIONS!
The only way we can accomplish our 2012
resolutions is making the difference in a daily
basis

7. OPTIME’S 2012 RESOLUTIONS!
As SUPERVISORS and COACHES we will
be taking measures to help each of the
members of our optime team to blossom in
every project we undertake.

8. SALES – Meet the sales team
Maria Merce Martin Yelitza de Andrade Andrea Tallo Eugenia Atencio Anna D’Amario
Members Care team
Sales & Operational Support Team
Silvia Torrano Kelly Torres Martin Chavez Karina Barrios

9. MB LEADER MOTOROLA MOTOBENEFITS – Meet the operational team
EUGENIA ATENCIO YANIRA LOPEZ VIVIANA MOLINA ELIEZER ORTIZ MARCELA SOUZA
VIP Attention
Coordinator
EVENTS
KELLY TORRES MARTIN CHAVEZ

10. MOTOROLA MOTOBENEFITS – Meet the operational team
| A LEADING HIGH TECH MARKETING CONSULTING GROUP

11. MOTOROLA MOTOBENEFITS – Meet the operational team
| A LEADING HIGH TECH MARKETING CONSULTING GROUP

12. GROWANDWIN – Meet the operational team
REGISTRATIONS Leader
G&W LEADER
TURNAROUND Leader
Maria Merce Martin Luis Jimenez Yajaira Cruz
LUIS JIMENEZ
WINPOINTS Leader
BRAZIL MC Leader
Helenna Bibbo
Ana Ordonez
MEMBERS CARE SPECIALISTS
Helenna Bibbo Paola Rivera Eliezer Ortiz

13. GROWANDWIN – Meet the operational team
| A LEADING HIGH TECH MARKETING CONSULTING GROUP

14. GROWANDWIN – Meet the operational team
| A LEADING HIGH TECH MARKETING CONSULTING GROUP

15. AVAYA CONNECTANDWIN – Meet the operational team
NICOLE BARRETO Veronique Moua Lutecia Florencio Andres Sanchez

16. AVAYA CONNECTANDWIN – Meet the operational team
Nicolle Veronique Lutecia Andres
Job Title Meet the team Scope of Responsibility Barreto Moua Florencio Sanchez
Push Strategy to meet registrations goals ✔ ✔ ✔ ✔
Avaya connectandwin
Push Strategy to meet distribution goals ✔ ✔ ✔ ✔
Team
Push Strategy to meet redemption goals ✔ ✔ ✔ ✔
Calculator development & follow-up ✔
Set Program goals for PUSH STRATEGY ✔
Analysis of WinPoints uploaded vs expected ✔
Assign & coordinate weekly registration, distribution
✔
and redemption push strategy
Avaya connectandwin
NICOLE BARRETO
PROGRAM MANAGER Analysis of results & push strategy pro-active actions ✔
Weekly performance presentations & minutes ✔
Quarterly performance presentations & minutes ✔
Cross-selling opportunities ✔
Launch of new Developments ✔
Upload Sales monthly ✔
Analysis of WinPoints uploaded vs expected ✔
Copywriting ✔
Performance Leader Prize pre-approval for fulfillment ✔
My optime ID's to follow-up improvements ✔
VERONIQUE MOUA
Weekly performance presentations & minutes ✔
Quarterly performance presentations & minutes ✔
Ticketing Responses & chat support ✔
Member Care
Specialist Push Strategy with outbound calls - telemarketing*** ✔
(French, English)
Analysis of results & program improvements ✔
| A LEADING HIGH TECH MARKETING CONSULTING GROUP

17. AVAYA CONNECTANDWIN – Meet the operational team
Nicolle Veronique Lutecia Andres
Job Title Meet the team Scope of Responsibility Barreto Moua Florencio Sanchez
Push Strategy follow-up to meet turnaround
Prize tracking to meet registrations goals ✔ ✔ ✔ ✔
Avaya connectandwin Daily communication & weekly meetings with
Push Strategy to meet distribution goals ✔ ✔ ✔
✔ ✔
Team Fulfillment team
Push Strategy performance follow-up ✔ ✔ ✔ ✔
Member Care to meet redemption goals ✔
Turnaround Leader
Calculator development & follow-up ✔
Filter all members' prize inquiries and follow-up ✔
Set Program goals for PUSH STRATEGY ✔
LUTECIA FLORENCIO My optime ID's to follow-up improvements ✔
Analysis of WinPoints uploaded vs expected ✔
Analysis & program improvement feedback ✔
Assign & coordinate weekly registration, distribution
✔
and redemption push& chat support
Ticketing Responses strategy ✔
Avaya connectandwin
Member Care NICOLE BARRETO
PROGRAM MANAGER
Specialist Analysis of results & push strategy -pro-active actions
Push Strategy with outbound calls telemarketing*** ✔ ✔
(Portuguese, English) Weekly performance presentations & minutes
Analysis & program improvement feedback ✔ ✔
Quarterly performance presentations & minutes ✔
Ticketing Responses & chat support ✔
Cross-selling opportunities ✔
Member Care
Launch of new Developments ✔
Specialist ANDRES SANCHEZ Push Strategy with outbound calls - telemarketing*** ✔
(Spanish, English) Upload Sales monthly ✔
results & program improvements
Analysis of WinPoints uploaded vs expected ✔ ✔
Copywriting ✔
Performance Leader Prize pre-approval for fulfillment ✔
My optime ID's to follow-up improvements ✔
VERONIQUE MOUA
Weekly performance presentations & minutes ✔
Quarterly performance presentations & minutes ✔
Ticketing Responses & chat support ✔
Member Care
Specialist | A LEADING HIGH TECH MARKETING CONSULTING GROUP
Push Strategy with outbound calls - telemarketing*** ✔

18. FULFILLMENT- MEET THE TEAM
Purchase Leader
Supervisor
Admin Leader
Admin. Leader
Fulfillment Support Team
Nathalia Vallejo
Kelly Torres
Carolina Aristimuño
Nathalia Vallejo
Provider Coordinator
Mkt Leader
Fulfillment Team
Miguel Alarcon Indhira Sanchez Helena Bibbo Lutecia Florencio
Delivery& Tracking
Admin. Support
Leader
Claudia Colon Lyda Aguilar Eliezer Ortiz Viviana Molina

19. SOCIAL MEDIA – Meet the operational team
SOCIAL MEDIA TEAM
Members Care team
Anifer Pita Eileen Perez

20. OPTIME CREATIVE – Meet the operational team
Miguel Celis Sofia Garrido
Creative Director
Maria Merce Martin
Fernando Cardenal
(Outsourcing)
0 Wilson Granja Diego Cantillo
Creative SUPERVISOR
Andres Bautista
Alain Tovar Jose Chaves Maggui Segnini
USA
Juan Gomez (intern)
BRAZIL
COLOMBIA
MEXICO
Emilse Cespedes Juan Gomez Donnie Aguilar Gabriel Perdomo VENEZUELA

21. PROGRAMMING – Meet the operational team
Javier Mijares Miguel Aguero
Guillermo Palm DM Supervisor Development Supervisor
IT Director
Tirso Palm
Strategic
Development &
Consulting
Carlos Sema
Patricia Ayuso Cesar Lizarraga Yasmany Medina Carla Ramirez
Wilfredo Figueroa Luis Cardenas
Technical Support Oscar Hernandez Oscar Bolaños Jesus Reyes Yeison Quintero
Jan Cardoso Manuel Aguirre Wilson Robles Heymer Noriega Jeenson Aguilar

22. ADMINISTRATION – Meet the operational team
Financial Support
Admin & RRHH
Lyda Aguilar
Yuniet Banobre
Accounting

23. THE VALUE OF HAPPINESS!
| A LEADING HIGH TECH MARKETING CONSULTING GROUP