The document describes an image service that aims to reduce costs for clients. It proposes a modular design where core operating system components and software updates are shared between clients. This would allow components to be implemented and updated just once for all clients. The service also aims to provide truly zero-touch installation and support for diverse clients by allowing customization of the image structure. An example structure splits the image into operating system, language packs, software and hardware driver components that can be customized for each client.

1. OjoConsulting Oy
Image Service Description
V1.0 Olli Jokinen
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2. Corporate Image problems
• Relatively High Cost: All costs direct, Pay per
change 100%
• Complex Resourcing needed (Technical skills)
• Updating not controlled
• Testing facilities needed and time consuming
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3. Image Service Targets
• Modular design -> Reduced Direct Customer Costs:
– Reference OS shared between Customers
– Core components, Language packs etc implemented only once
– Components updated only once –> Applies to all Customers
• Truly Zero touch installation
– Push start, Configured by the end user at the end of process
• Support for diverse Customers:
– All parts of the service available for modification based on
Customer needs.
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4. Image Structure example
Image Parts: Client One: Client Two:
Barebone Windows 7 Enterprise (shared) Barebone Windows 7
Finnish
French Swedish
Corporate selected Languagepacks Russia Danish
Office 2007 SP2 Office 2010
Corporate Software (AV, Apps, Tools etc) Office Communicator Skype
Fsecure Antivirus Symantec EndPoint
Hardware Driver Sets and Middleware
HP Corporate models Drivers
WSConfigurator for Settings
Dedicated Image Dedicated Image
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5. Image Deployment Example
• Deployment is exported to USB by Svc Provider
• USB converted to IMG
• IMG copied to Customers Primary SCCM DP
• SCCM handles the copying to Remote DP’s
(Delta/BITS)
• Remote Site Tech Staff restores IMG to USB sticks
• Where DP’s not available offer Internet download
or postal services
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6. Image Installation Step-by-step
7. WsConfigurator
4. Drivers (interactive)
3. Critical Updates
HW Specific drivers 6. Corporate Language
1. Startup 2. OS Install (At the time of 5. OS Languages 8. Ready to use
for designated Software
(interactive) (silent) Image Creation) (silent) Keyboard
models (silent)
(silent) Timezone
(Silent)
Computer Name
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7. Pros and Cons
Pros Cons
• True Zero Touch Installation • Installation of individual components
• Reduced Costs effective: takes longer time
– Modular Image build • Customer Imaging skills not needed
– Current Corporate Software packages
can be used
– Updates to sw apply to all images
(can be separate if needed)
– HW Drivers can be shared between
Customers
– SCCM technology can be used in
distribution (BITS/Delta)
• Supports diverse Installation
Methods:
– Zero touch installation on users desk
with WSConfigurator
– Vendor based preinstallation
– Offline installation
• Does not require Customer
Maintenance
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8. THANK YOU!
Olli Jokinen Matti Kurki
Ojoconsulting Oy Ojoconsulting Oy
olli.jokinen@ojoconsulting.com matti.kurki@ojoconsulting.com
GSM: +358 (0) 40 834 5743 GSM: +358 (0) 45 6793375
Ojoconsulting Oy
Harjukatu 30
15110 LAHTI, FINLAND
Company Website: http://www.ojoconsulting.com
NimbusMonitoring Service: https://nimbus.ojoconsulting.com
PRTG plugins Community Website: http://www.prtgplugins.com
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