Interview warm up

1. Interview Warm-Up
How to Build Rapport with
Subjects

2. Thank you for your time, my name is _________. I work at
__________ and we are designing a new product that allows
people to __________.
I do not want to sell you anything but it would be great
to get your feedback now so that when our product is
ready to ship, it will best meet the needs
of customers.
Before jumping into talking about us, is it ok if I ask
you some questions so that I can get to know you better?
Intro: Frame & Qualify

3. 1. Where are you from? How long have you lived here?
Softball Questions

4. 2. Tell me about your job. What do you love or hate
about it?
Softball Questions

5. 3. Have you ever participated in a user research study?
Softball Questions

6. 3. Have you ever participated in a user research study?
Softball Questions