2. What is it your customer wants?
“I want it to be easy. Friendly,
helpful, knowledgeable &
easy”
3. What is it your customer wants? We ask.
On a quarterly basis, we ask UK consumers about various
industries, and what their priorities are when
contacting/shopping with them
UK CUSTOMER SURVEYS
5. In a discreet and subtle way our UK wide team can visit you
unannounced or on a chosen day/time.
This can be in 1 location or across several hundred.
MYSTERY SHOPPING
14. Do you feel like you’re reinventing the wheel?
We can provide you with useful techniques to training great
service.
TOOLKITS & TRAINING
15. And then….. we’ll send you a report
But not just reporting…
bringing your feedback to life
NOT JUST REPORTING
16. We provide our feedback in the form of a video that
has sound clips, illustrations and suggestions.
We like to share… so we think the whole of your team
may want to see it too!
NOT JUST REPORTING
18. We have over 10 years
experience in service…
& monitoring service.
We’re passionate about
not just good… but great
service. To you & your
customers.
Our head office is based
in Chester but our
mystery shoppers are UK
wide. WHY US?
19. We can be set up in
just 3 weeks, saving
you time & money on
short term monitoring We keep tight control of
our costs, so we know
we’re competitive and
great value for money.
Plus….No long term
contracts. WHY US?
20. Call us or email us for more information
enquiry@socialspaceltd.com
01244 459122
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