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©2017 Navigant Consulting, Inc. All rights reserved. W28743
TREND #2: MEDICARE ADVANTAGE’S RISING STAR
Ongoing ACA insurance exchange uncertainty has payers saturating an
already crowded Medicare Advantage (MA) market. A new Navigant
analysis shows how MA star ratings improvements can grow plan
enrollment and revenue.
2018 HEALTHCARE OUTLOOK
_______________________________
1. Medicare Advantage 2017 Spotlight: Enrollment Market Update; Kaiser Family Foundation; 6/6/17..
www.kff.org/medicare/issue-brief/medicare-advantage-2017-spotlight-enrollment-market-update/
2. The Facts on Medicare Spending and Financing; Kaiser Family Foundation; 7/18/17.
www.kff.org/medicare/issue-brief/the-facts-on-medicare-spending-and-financing/
3. Anthem To Buy Medicare Advantage Plan In Lucrative Florida Market; Forbes: 9/20/17.
www.forbes.com/sites/brucejapsen/2017/09/20/anthem-to-buy-medicare-advantage-plan-in-lucrative-florida
4. CMS releases star ratings for Medicare Advantage and drug plans, Kaiser earns top marks; Healthcare Finance; 10/11/17.
www.healthcarefinancenews.com/news/cms-releases-star-ratings-medicare-advantage-and-drug-plans-kaiser-earns-top-marks
MA plans are appealing to aging baby boomers, providers,
and payers, and they’re growing in popularity.
INPATIENT SPENDING2
2006 2016 2006 2016
Medicare
Benefit MA
2004 2017
13% 33%
= 19M
enrollees
MA ENROLLEES1
WITH THE NATION’S LARGEST COMMERCIAL PAYERS
AGGRESSIVELY EXPANDING MA OFFERINGS3
AND CHALLENGING
PLAN GROWTH...
2X
INCREASING MA STAR RATINGS IS
KEY TO ATTRACTING NEW
ENROLLEES,4
DRIVING REVENUE.
MA
Traditional
Medicare
Traditional
Medicare
1/3
WHAT PAYERS NEED TO DO
Improvements
3-4
RATING
Navigant MA Star Ratings Analysis*
*From publicly available data on 500 MA contracts, 2012-2016
MA plan attractiveness often connected to providers that
INVEST RESOURCES TO CLOSE CARE GAPS
$
Plans should seek provider arrangements to
SHARE QUALITY AND EFFICIENCY IMPROVEMENTS
that enhance plan satisfaction, financial benefits
Increase collaboration with providers
Improving from a 3-star to 4-star rating
could increase plan revenue 13%-17%
+1
RATING
1-star rating improvement could increase
annual plan enrollment 8%-12%

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How Medicare Advantage Star Ratings Drive Enrollment & Revenue

  • 1. navigant.com ©2017 Navigant Consulting, Inc. All rights reserved. W28743 TREND #2: MEDICARE ADVANTAGE’S RISING STAR Ongoing ACA insurance exchange uncertainty has payers saturating an already crowded Medicare Advantage (MA) market. A new Navigant analysis shows how MA star ratings improvements can grow plan enrollment and revenue. 2018 HEALTHCARE OUTLOOK _______________________________ 1. Medicare Advantage 2017 Spotlight: Enrollment Market Update; Kaiser Family Foundation; 6/6/17.. www.kff.org/medicare/issue-brief/medicare-advantage-2017-spotlight-enrollment-market-update/ 2. The Facts on Medicare Spending and Financing; Kaiser Family Foundation; 7/18/17. www.kff.org/medicare/issue-brief/the-facts-on-medicare-spending-and-financing/ 3. Anthem To Buy Medicare Advantage Plan In Lucrative Florida Market; Forbes: 9/20/17. www.forbes.com/sites/brucejapsen/2017/09/20/anthem-to-buy-medicare-advantage-plan-in-lucrative-florida 4. CMS releases star ratings for Medicare Advantage and drug plans, Kaiser earns top marks; Healthcare Finance; 10/11/17. www.healthcarefinancenews.com/news/cms-releases-star-ratings-medicare-advantage-and-drug-plans-kaiser-earns-top-marks MA plans are appealing to aging baby boomers, providers, and payers, and they’re growing in popularity. INPATIENT SPENDING2 2006 2016 2006 2016 Medicare Benefit MA 2004 2017 13% 33% = 19M enrollees MA ENROLLEES1 WITH THE NATION’S LARGEST COMMERCIAL PAYERS AGGRESSIVELY EXPANDING MA OFFERINGS3 AND CHALLENGING PLAN GROWTH... 2X INCREASING MA STAR RATINGS IS KEY TO ATTRACTING NEW ENROLLEES,4 DRIVING REVENUE. MA Traditional Medicare Traditional Medicare 1/3 WHAT PAYERS NEED TO DO Improvements 3-4 RATING Navigant MA Star Ratings Analysis* *From publicly available data on 500 MA contracts, 2012-2016 MA plan attractiveness often connected to providers that INVEST RESOURCES TO CLOSE CARE GAPS $ Plans should seek provider arrangements to SHARE QUALITY AND EFFICIENCY IMPROVEMENTS that enhance plan satisfaction, financial benefits Increase collaboration with providers Improving from a 3-star to 4-star rating could increase plan revenue 13%-17% +1 RATING 1-star rating improvement could increase annual plan enrollment 8%-12%