6-sigma recipients..THE BOMBAY DABBAWALLAHS

1. NAKUL PANDYA
2012A4PS154U

3. CONTENTS
I. Who are these Dabbawallahs ?
II. Origin of the idea…
III. How do they do it ?
IV. The unexpected achievements
V. What can we learn from them ?

4.  Ordinary men
 Deliver fresh food in tiffins
across the city
 Delivery to offices and
schools
 Fairly literate

5.  Banker hired a person to deliver
this lunch from home
 NMTBSA – Nutan Mumbai Tiffin
Box Supplier Association
 Started serving the city since 1890
 Officially registered in 1956,
headed by the president Raghunath
D. Medge

6.  Strength of 5000, carrying
2,00,000 tiffins in 3 hours
Members work under supervision
of president, general secretary,
treasurer and director
 Collect tiffins from homes, deliver
to the designated place, later deliver
them back to homes

7. Follow “MULTI LEVEL CODING SYSTEM”

8.  Six Sigma Compliants
 World record in Best Time Management
 Registered in the GUINESS BOOK OF
WORLD RECORDS
 Registered with Ripley’s Believe it or not
 Documentaries made by BBC, MTV, ZEE TV
as an honour
 Association honoured by Prince Charles visit

9.  Sense of commitment
 Sense of work ethics
Sense of time management
 Team work
 Consistency
 Punctuality