Healthcare Administration Resume by Mia C. Coleman. Visit http://www.resumesrightnow.com.

1. JOHN SMITH
1234 Main Street • Anywhere, CA 12345
(555) 555‐5555 • (555) 555‐1234
abc@123.com
HEALTHCARE ADMINISTRATION
Offering over 20 years of experience in a leadership capacity
while acquiring education and formal training in Healthcare Business Administration
Accomplished management professional with over 20 years of relevant operations management, counseling and administrative
experience. Highly skilled in directing teams in delivery of exceptional service and advancement of top‐level objectives; career
record of surpassing client and organizational expectations. Proven expertise in development of financial frameworks as well as
financial analysis and planning. Notable success shaping strategic vision and developing sophisticated strategies to drive
profitability and sustain growth. Reputation for establishing priorities, scheduling, and meeting deadlines through the skillful
allocation of human and material resources. Core competencies include:
• Strategic Planning & Partnerships • Leadership / Management • Public & Community Relations
• Operational / Capital Budgeting • Business Development • Patient & Family Support
• Profitability / Efficiency Studies • Project Management • Counseling Compliance
EDUCATION
MBA in Health Care Administration, May 5, 2010 Bachelor of Science in Human Services, 2007
UNIVERSITY OF PHOENIX MERCER UNIVERSITY, Macon, GA
Academic Honors, 3.5+ GPA
Bachelor of Arts in Religion, 2003 Associate of Science in Business Management, 1989
PEPPERDINE UNIVERSITY, Malibu, CA SOUTHWESTERN CHRISTIAN COLLEGE, Terrell, TX
SUMMARY OF QUALIFICATIONS
Counseling  Facilitation  Operations Management  Fiscal Organization  Conflict­Resolution
Results­driven professional with extensive experience impacting organizational performance through execution of relationship building, financial
management, business development, short/long­term strategic planning, and project management.
 Administration: Adaptable administrator accustomed to the integration of new systems, restructuring of work, and an
increasingly complex regulatory environment. Managed entire business operations of large companies/organizations,
including a hotel and many churches. Directed a variety of programs and the lives of people through implementation of
interpersonal communication and counseling.
 Management/Training: Proven track record of successfully managing personnel, finances, facility operations, and
admissions while concurrently providing excellent customer care. Trained and managed new hires and existing
employees, achieving significant improvements in their productivity.
 Communication: Ability to use strong communication, organizational, and problem solving skills and to liaise with
various departments, institutions, and the public to raise awareness and bring support to facilities. Established
relationships with community and social organizations. Expertise in providing outstanding customer service in various
platforms through rapport and relationship building.
 Business & Development: Developed processes to ensure timely completion of interdepartmental projects, which
included establishing activity sequence, duration estimates, and schedule development and control. Utilized skills
through networking and marketing to establish new business. Instrumental in designing comprehensive plans for
business growth, maintaining oversight and tracking every aspect of operations to maximize efficiency.
 Healthcare/Counseling: Worked with a certified team of professional clinical counselors while observing
counselor/client interaction, developing a range of counseling techniques. Formal study of counseling techniques of
“mediation and conflict‐resolution” at Mercer University. Served as “Case Manager” to those in need of resources by
assisting them in obtaining jobs, housing, higher education, and addiction counseling. Effectively facilitated “individual”
and “family‐oriented” counseling in specialized areas as family bereavement, pre‐marriage, post‐divorce, and “at‐risk‐
youth,” maintaining confidentiality at all times.

2. JOHN SMITH
(555) 555‐5555 • (555) 555‐1234
abc@123.com
PROFESSIONAL EXPERIENCE
MINISTER
Plant Street Church of Christ, Macon, GA, 2003 – present / Haigler Street Church of Christ, Abbeville, S.C., 1996 – 1998
Chatham Avalon Church of Christ, Chicago, IL, 1991 – 1995
Administration  Directing  Finance  Public Speaking  Counseling  Organization  Conflict Resolution
Public and motivational speaker administering the Word of God. Facilitate various “congregational fellowships” and spiritual
development programs for the edification of the Church. Perform family weddings, funerals, baptisms, etc.
 Program Development: Organized and facilitated many programs and ministries for personal and spiritual growth of
church members. Some of the programs included:
 “Sick­and­Shut­In Ministry” for ailing and geriatric members who were limited to their homes or nursing homes.
Provided counseling and fellowship to uplift.
 “Youth Ministries” for children, to assess and address social, spiritual, and family needs through a “needs
assessment” program. Planned mentoring activities and counseling sessions.
 “Care Team Ministry” for new members of the congregation. Held account for new members to encourage and
maintain a high retention rate through group fellowship.
 Training: Authored manuals entitled, “The Gift that Keeps on Giving,” as well “New Convert Retention Manual.” Coached in
the understanding of various evangelism techniques, such as Bible study methods, etiquette, and follow‐up procedures.
Trained teachers to use Biblical resources and to understand concepts of how to comprehend Biblical study processes.
Taught staff to manage and add checks and balances to deficient financial areas of the church.
 Administrative/Budgeting: Implemented skills in the creating and interpreting of financial graphs, charts, and
spreadsheets. Produced fixed and variable “cost‐allocation budgets” for each fiscal year. Created short and long‐term
budgets, and maintained the oversight of all cash flow, billing, supplies, inventory, and tax areas of the Church. Designed a
comprehensive contribution register to document, and account for, all collected funds, payrolls, and operating expense
payouts.
Mega Life & Health Insurance, Atlanta, GA
MEDICAL INSURANCE SALES FIELD REPRESENTATIVE, 2007 – 2008
Maintained relevant knowledge of insurance laws and company policies pertinent to the business. Followed leads, via phone
calls, and used effective marketing techniques to solicit new business. Provided customer service to clients by presenting them
with quotes and rates, and assisted them when filing claims. Submitted money allocated for premiums in a timely manner.
Wrote Insurance policies, and reviewed legal contracts, with clients.
 Closed 85% percent of new business and weekly set an average of 10 personal appointments.
Secure Health Plans for Georgia, Macon, GA
INTERN COUNSELING, 2007
Worked with a certified team of professional clinical counselors, while observing counselor/client interaction; thus, developing
a range of proficient counseling techniques, (e.g., “helping techniques,” “mediation procedures,” and “group counseling
methods”).
The Jameson Inn Hotel, Greenwood, S.C.
NIGHT AUDITOR MANAGER, 1997 – 1998
Managed entire staff. Provided customer service to clients by accommodating all guests by booking rooms via phone
reservations and walk‐ins. . Collected funds, recorded books, and performed nightly fiscal audits.
Jay’s Foods, Chicago, IL
ROUTE SALEMAN, 1992 – 1996
Established and serviced new chain store accounts through strategic planning and negotiation. Managed large quantities of
merchandise and cash. Serviced and met the needs of all clients. Performed both perpetual and periodic inventories to adapt to
market changes. Exceeded weekly sales quota.