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Strategic Audience
Research for "Hits 96"
    ANALYSIS...
               © 2009, Mark Kassof & Co.
WHY IS HITS 96 FAILING
     WITH CHR?
 THERE ARE TWO SEGMENTS
THAT ARE TARGETS FOR CHR...
                                                       RHYTHMIC HITSTERS

                                                                     These listeners much prefer
                These listeners much prefer rhythmic               rock-based hits to rhythmic hits.
                       hits to rock-based hits.
                                                              HOT POPSTERS
                                                                       If Hits 96 had no CHR
                                                                   competition, it could target both
                                                                      segments. But it has two
                                                                    competitors, both from Blaine.
                                                                      Jammin' 99 is #1 with the
                                                                  "Rhythmic Hitsters," Power 100 is
                                                                     #1 with the "Hot Popsters."

                                                                  In addition, being from Corrytown
                                                                   is no advantage for Hits among
                                                                     the "Hot Popsters." And it is a
                                                                       disadvantage among the
                                                                  "Rhythmic Hitsters," who prefer to
                                                                    listen to the bigger city station!


                                                             SO, WHAT SHOULD HITS 96 DO?
                                                          WE FIND THREE STRATEGIC OPTIONS ...
HOT A/C
This strategy would abdicate the "Rhythmic Hitsters" to target the "Hot Popsters," by emphasizing
         rock-based hits and including more non-currents (but remaining mainly current).




               Hot A/C would build on what Hits 96
                  already has, because the "Hot
               Popsters" are already its #1 segment
             (though Rock 102 and Power are ahead
                               of it).

              Even so, the strategy would require a                 HOT POPSTERS
              new identity to promote the perception
              of change on a station that won't have
                     changed all that much.

                Perception of change is essential
              because even these listeners have a
                 negative image of "Hits 96." For
              example, more than a third name it as
                the station that's "getting worse."




g
CORRYTOWN COUNTRY
   This strategy would position Hits 96 as Corrytown's OWN Country station. It would primarily
                                     target the "Country Core."



                                              COUNTRY CORE
                                                             More than half of the "Country Core"
                                                             strongly prefers a Corrytown station
               COUNTRY CROSSOVERS                               to one from out of town. Their
                                                             dominant station now -- The Gator --
                                                                      is from Washburn.

The "Country Crossovers" wouid be only a                        This strategy would require is a
P2/P3 target for Corrytown Country, for two                       strong promotional push to
  reasons.(1) They don't have a strong
hometown preference, and (2) They have
                                                              reposition Gator as an out-of-town
    others interests beyond Country.                            station. Right now, most of the
                                                              "Country Core" does not know that!

                                                                In addition, this strategy would
                                                              mandate strong local services and
                                                               community involvement, so that
                                                              "Corrytown Country" is more than
                                                                          just a liner.
CLASSIC HITS
                      This strategy would target the "Classic Hitsters" and "Classic Wimpsters" with a
                        rock-based-but-not-hard mix of classics from the late '60s through the '80s.


 Oldies 104 and Lite 95 are the top
stations for the "Classic Wimpsters"
 now. But as our mapping reveals,                                                         The Eagle is the "Classic Hitsters" #1
Oldies 104's mix is too old for these                                                       station now. But as our mapping
  listeners, while Lite 95 is too soft                                                    . reveals, Eagle is too hard and isn't
           and too current:                                                                        old enough for them:
                   P A S T
           OLDIES104 +                                                                                              P A S T


                                                                                                         OLDIES104 +
               IDEAL *
                                    + EAGLE
          SOFT107 +      + VALLEY                                                                                             * IDEAL
          LITE +
                                                  H A R D
S O F T




                                                                                                                                     + EAGLE




                                                                                                                                                    H A R D
                                                                                           S O F T
                                                                                                     SOFT107 +   VALLEY +
                                                                                                                                             +
                                                                                                        LITE +                            ROCK102
                                    + POWER
                                     + HITS96
                                                                                                                               + HITS96
                                                                                                                            + POWER
                                           +
                                        ROCK102



                  T O D A Y
                                                                                                                   T O D A Y

                         CLASSIC WIMPSTERS
                                                                                          Beyond music, the "Classic Hitsters"
                                                                                            are down on The Eagle right now,
                                                                                          because it fired its long-time morning
                                                                                           team Black & Decker and replaced
                                                                                             them with Bob & Tom. So these
                                                            CLASSIC HITSTERS               listeners are open to a new choice.
RECOMMENDATION:

               CLASSIC HITS
    It targets the biggest unserved need among Corrytown listeners.




     CLASSIC WIMPSTERS




                   CLASSIC HITSTERS
ESSENCE OF THE MIX:

'70s Soft Rock
Pop Rock
Older Classic Rock
but only the BIGGEST HITS!
"SPICE" OF THE MIX:

 Rock A/C
 Newer Classic Rock
 BUT ONLY THE HUGE HITS, MAINLY 6PM - MID!

 '80s Oldies
 BUT NO NOVELTY OR "EURO" SOUNDS

-----------------------------------------------------------------------------

 '70s Singer/Songwriters
 We didn't test it, but biggest hits by performers like
 James Taylor, Carole King, Paul Simon, Harry Chapin,
 Carly Simon, Jim Croce fit, in our experience.
PLAY NO...
NOVELTIES
BUBBLEGUM
DISCO
EURO/"NEW WAVE"
ALTERNATIVE
WIMPY SONGS BY ARTISTS
WITHOUT ROCK CREDIBILTY
OVERALL:



    HIP BUT
   NOT HARD
CLASSIC HITS TARGETS
                         P A S T

            OLDIES104 +



                             * IDEAL

                                       + EAGLE
                      VALLEY +
          SOFT107 +




                                                        H A R D
S O F T




           LITE +

                                                +
                                              ROCK102
                                       + HITS96
                                    + POWER




                        T O D A Y
OVERALL:



    EMPHASIZE '70s
      AND '80s
'70s ARE A CRUCIAL ELEMENT! THE MIX SHOULD BE
OLDER THAN THE VALLEY, NEWER THAN OLDIES 104.
POSITIONER...


    "Corrytown's
    Classic Hits"
THE HOMETOWN ASSOCIATION IS A POSITIVE
     AND AN EDGE OVER THE RIVER.
CHANGE CALL
 LETTERS OR (AT
   MINIMUM) ID
"HITS 96" HAS LITTLE POSITIVE EQUITY. AND IT
   STANDS FOR CURRENTS, NOT CLASSICS!

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Case 1 Analysis

  • 1. Strategic Audience Research for "Hits 96" ANALYSIS... © 2009, Mark Kassof & Co.
  • 2. WHY IS HITS 96 FAILING WITH CHR? THERE ARE TWO SEGMENTS THAT ARE TARGETS FOR CHR... RHYTHMIC HITSTERS These listeners much prefer These listeners much prefer rhythmic rock-based hits to rhythmic hits. hits to rock-based hits. HOT POPSTERS If Hits 96 had no CHR competition, it could target both segments. But it has two competitors, both from Blaine. Jammin' 99 is #1 with the "Rhythmic Hitsters," Power 100 is #1 with the "Hot Popsters." In addition, being from Corrytown is no advantage for Hits among the "Hot Popsters." And it is a disadvantage among the "Rhythmic Hitsters," who prefer to listen to the bigger city station! SO, WHAT SHOULD HITS 96 DO? WE FIND THREE STRATEGIC OPTIONS ...
  • 3. HOT A/C This strategy would abdicate the "Rhythmic Hitsters" to target the "Hot Popsters," by emphasizing rock-based hits and including more non-currents (but remaining mainly current). Hot A/C would build on what Hits 96 already has, because the "Hot Popsters" are already its #1 segment (though Rock 102 and Power are ahead of it). Even so, the strategy would require a HOT POPSTERS new identity to promote the perception of change on a station that won't have changed all that much. Perception of change is essential because even these listeners have a negative image of "Hits 96." For example, more than a third name it as the station that's "getting worse." g
  • 4. CORRYTOWN COUNTRY This strategy would position Hits 96 as Corrytown's OWN Country station. It would primarily target the "Country Core." COUNTRY CORE More than half of the "Country Core" strongly prefers a Corrytown station COUNTRY CROSSOVERS to one from out of town. Their dominant station now -- The Gator -- is from Washburn. The "Country Crossovers" wouid be only a This strategy would require is a P2/P3 target for Corrytown Country, for two strong promotional push to reasons.(1) They don't have a strong hometown preference, and (2) They have reposition Gator as an out-of-town others interests beyond Country. station. Right now, most of the "Country Core" does not know that! In addition, this strategy would mandate strong local services and community involvement, so that "Corrytown Country" is more than just a liner.
  • 5. CLASSIC HITS This strategy would target the "Classic Hitsters" and "Classic Wimpsters" with a rock-based-but-not-hard mix of classics from the late '60s through the '80s. Oldies 104 and Lite 95 are the top stations for the "Classic Wimpsters" now. But as our mapping reveals, The Eagle is the "Classic Hitsters" #1 Oldies 104's mix is too old for these station now. But as our mapping listeners, while Lite 95 is too soft . reveals, Eagle is too hard and isn't and too current: old enough for them: P A S T OLDIES104 + P A S T OLDIES104 + IDEAL * + EAGLE SOFT107 + + VALLEY * IDEAL LITE + H A R D S O F T + EAGLE H A R D S O F T SOFT107 + VALLEY + + LITE + ROCK102 + POWER + HITS96 + HITS96 + POWER + ROCK102 T O D A Y T O D A Y CLASSIC WIMPSTERS Beyond music, the "Classic Hitsters" are down on The Eagle right now, because it fired its long-time morning team Black & Decker and replaced them with Bob & Tom. So these CLASSIC HITSTERS listeners are open to a new choice.
  • 6. RECOMMENDATION: CLASSIC HITS It targets the biggest unserved need among Corrytown listeners. CLASSIC WIMPSTERS CLASSIC HITSTERS
  • 7. ESSENCE OF THE MIX: '70s Soft Rock Pop Rock Older Classic Rock but only the BIGGEST HITS!
  • 8. "SPICE" OF THE MIX: Rock A/C Newer Classic Rock BUT ONLY THE HUGE HITS, MAINLY 6PM - MID! '80s Oldies BUT NO NOVELTY OR "EURO" SOUNDS ----------------------------------------------------------------------------- '70s Singer/Songwriters We didn't test it, but biggest hits by performers like James Taylor, Carole King, Paul Simon, Harry Chapin, Carly Simon, Jim Croce fit, in our experience.
  • 10. OVERALL: HIP BUT NOT HARD
  • 11. CLASSIC HITS TARGETS P A S T OLDIES104 + * IDEAL + EAGLE VALLEY + SOFT107 + H A R D S O F T LITE + + ROCK102 + HITS96 + POWER T O D A Y
  • 12. OVERALL: EMPHASIZE '70s AND '80s '70s ARE A CRUCIAL ELEMENT! THE MIX SHOULD BE OLDER THAN THE VALLEY, NEWER THAN OLDIES 104.
  • 13. POSITIONER... "Corrytown's Classic Hits" THE HOMETOWN ASSOCIATION IS A POSITIVE AND AN EDGE OVER THE RIVER.
  • 14. CHANGE CALL LETTERS OR (AT MINIMUM) ID "HITS 96" HAS LITTLE POSITIVE EQUITY. AND IT STANDS FOR CURRENTS, NOT CLASSICS!