Misti D. Clark is seeking a position in criminal justice and has over 5 years of experience as a deputy sheriff and corrections officer. She has a strong background in customer service, problem solving, and de-escalating conflicts. Clark has volunteered extensively in her community and graduated with honors in criminal justice from ITT Technical Institute.

1. Misti D. Clark
3624 S Hesperides St
Tampa, Fl. 33629
423-443-5110 Cell
Auntsissy8@gmail.com
Summary
 More than 5 years of experience working in a Deputy Sheriff’s / Correctional Officer Role.
 3 years of solid Customer Service Experience
 Able to handle irate customers/inmates and de-escalate the situation
 Proficient with MS office (Word, Excel, Power Point, and Outlook)
 Provide assistance to the community by doing volunteer work
 Graduated with honors with an Associate Degree in Criminal Justice.
Criminal Justice Experience
Hamilton County Sheriff Department Chattanooga, TN October 2008 - August 2012
Deputy Sheriff / Corrections Officer
 Controlled inmate population
 Made sure inmates were protected, fed, and clothed
 Escorted inmates to doctor’s appointment and to court
 Resolved any fights that were escalated amounts the inmates
Walker County Sheriff Department Lafayette, GA January 2006 - October 2008
Corrections Officer
 Maintain an orderly and well organized, and safe environment for the inmates and
officers.
 Controlled inmate population
 Escorted inmates to doctor’s appointment and to court
 Resolved any fights that were escalated amounts the inmates
Current employment
Wal-mart Riverview, FL December 2014- Present
Produce Associate
 Provide excellent customer service to all customers
 Stock the shelves with produce
 Unload trucks, lifting 15+ lbs
 Perform additional tasks when needed

2. Convergy's Chattnaooga, TN August 2014-December 2014
Customer Retention Department Associate
 Worked in the Call Center
 Handled approximately 50 call a day
 Retained customers for DirecTV
 De-escalated any irate customer and handled hard situations.
Amazon Chattanooga, TN October 2012 - August 2013
Inventory Controller
 Problem solved when orders wore incomplete
 Matched inventory with invoices to make sure no items were stolen
 Worked in the Pack department – by shipping the correct orders to the customers.
Volunteer Work:
Chattanooga Food Bank
Chattanooga, Tennessee
Bagging food for the needy
Battlefield Primary School
Fort Oglethorpe, Georgia
PTO Assistant, Easter Egg Hunt, Fall Carnival
Woodstation Elementary School
Rock Spring, Georgia
Fall Festival
Lakeview Fort Oglethorpe High School JROTC
Fort Oglethorpe, Georgia
Any and all events
Lakeview Middle School Band
Rossville, Georgia
Volunteer at the McKenzie Arena
Education:
ITT Technical Institute Chattanooga, TN
Associate of Applied Science Degree - Criminal Justice Graduation June2012

3. GPA 3.7