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Agile Isn\'t the Point Better Is The Point
1. Agile Isn’t the Point; Better is the Point Michael Bromley Head of Portals and Online Services
2. Agile isn’t the Point; Better is the Point Delivering business value is the only thing that matters Becoming agile is an organisational change that takes time and effort You learn to be agile by being agile If you deliver value nobody cares how you do it, but don't rub it in their faces! Our updated version of the Agile Manifesto
3. NBN Co - New to the World and New to Agile NBN Co is a Government Business Enterprise (GBE) formed in July 2009 to design, build and operate the National Broadband Network (NBN). The NBN will enable high speed broadband to be delivered to all Australian households, businesses and enterprises through a combination of fibre, wireless and satellite technology.
13. Delivering Business Value Delivering business value is the only thing that matters Don’t focus on: Principles Buzzwords Processes Convincing People What’s wrong with “the other way” Focus on: Collaborating with your business stakeholders Prioritising business value Getting things done, in a sustainable way Being transparent
14. Agile is Radical and Takes Time rad-i-cal (dictionary.com) –adjective 1. of or going to the root or origin; fundamental: a radical difference. 2. thoroughgoing or extreme, especially as regards change from accepted or traditional forms: a radical change in the policy of a company. 3. favoring drastic political, economic, or social reforms: radical ideas; radical and anarchistic ideologues. Becoming agile is an organisational change that takes time and effort Don’t expect overnight success Remember to iterate this too! Plan for the long term and remember to always focus on delivery Don’t forget this is all about people, culture, and developing a suitable environment for change and growth.
15. You learn Agile by being Agile Preparation is necessary, Reading up on latest trends is helpful, Studying other organisations can give you insight, You need some basic understanding to begin, But...NOTHING works better than just doing it!
16. Deliver Deliver Deliver, but don’t gloat! If you deliver consistently: People stop asking how Your stakeholders become your advocates Your management recognizes your contribution Your detractors stop questioning your methods You buy credibility against future mistakes Don’t ruin it by gloating or preaching Don’t reignite the religious war
19. Better For Us Individuals And Interactions Working Software Customer Collaboration Responding To Change 14
20. Agile isn’t the Point; Better is the Point Delivering business value is the only thing that matters Becoming Agile is an organisational change that takes time and effort You learn Agile best by doing Agile If you deliver value nobody cares how you do it, but don't rub it in their faces! The updated Manifesto
Editor's Notes
Startup new processes/no processesNew people old baggage!No legacy SystemsHeaps of legacy thinking
So many new people ALL the time = new ideas and lots of changesNeed to focus on delivering the business value rather than our own techniques or fail
Big Portfolio of very diverse projects means no 1 way to do thingsSome projects Agi-FallSome projects AgileSome projects Water-GileAll projects deliver business value with:Collaboration/Availability/Transparency (see next page)Lean principlesTest driven developmentContinuous deployment (as a goal)
This is how the skeptics see usReligous wars only guarantee failureFocusing on the specifics is missing the pointI became the poster boy for Agile rather than the poster boy for Delivery
Once we made better delivery of business value the point and:I stepped away from SDM/Agile coachingI stopped using the term “Agile”I started to talk about delivering value all the timePeople took notice:I was no longer dealing with doubters and skeptics but customers with issues I could solveWhen we delivered it spoke a thousand times louder than my best argumentsPeople started to relax and forgot about the differences and focussed on working together
We thought we could do it all at once and overnight...ooopsWe iterated our agile implementation in order to set expectations properlyWe stopped worrying about being Agile and started planning deliveryOnce we stepped back from ”Agile” we discovered that people were keen to learn and improve but not so keen to be told their methods are wrong...we explained that we are just re-examining the things they already do not implementing new things and they agreed all things can be improved .
I can’t stress this enough...talk less...do more...fail fast...iterate!
Don’t ruin your success by saying I told you so...Accept that your success is in your success not in somebody telling you “well done” or “you were right” Eventually some of our biggest sceptics came to us for help with card walls, standups and cont deployment tools (hey just the fact that Cont Dep was on the menu was a win)
To recap:Review our journeyShow succeses:nbnco.com.au (and content management)Enterprise Content ManagementIntranetBoard PortalCRMAccess Seeker PortalNetwork ExtensionAustralian Broadband GuaranteeFreedom of Information ActNew DevelopmentsContact Centres
