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the Agile Virtual
                                                                Enterprise
                                                                     empty concept or future necessity?




                                                                                           Marc Buyens
                                                                                    marc.buyens@xpragma.com
                                                                                            www.xpragma.com


Notes accompany this presentation. Please select Notes Page view.
These materials can be reproduced only with Gartner’s official approval.
Such approvals may be requested via e-mail — quote.requests@gartner.com.
contents

  the historical perspective
  is it a better organisational form?
  can it be done within a single
  organisation?
the historical
PERSPECTIVE
the concept “business agility”

       “an agile organization is one that responds
       quickly to changes in its business
       environment; immediately exploiting new
       business opportunities whilst recognizing and
       repelling unwelcome threats”

Business Agility (www.business-agility.com)
the concept “business agility”


              high
     change                 flexibility
                            flexibility      agility
                                             agility




                     commoditisation
                     commoditisation       innovation
                                           innovation
              low




                     high                               low
                                 predictability
changing without changing

       “The good-to-great companies paid scant
       attention to managing change, motivating
       people, or creating alignment.
       Under the right conditions, the problems of
                       conditions
       commitment, alignment, motivation, and change
       largely melt away.“


Jim Collins, Good to great
the product “business agility”
   On Demand — IBM, CA, and others
   Adaptive Enterprise — HP
   Organic Business — Forrester Research
   Agile Enterprise — EDS, Unisys
   Scalable Enterprise — Dell
   Adaptive Infrastructure — CAP/E&Y
   Dynamic Systems Initiative — Microsoft
   Other
   –   Policy-based computing
   –   Service-centric computing
   –   Harmonious Computing
   –   Open mission-critical systems
the product “business agility”
   On Demand — IBM, CA, and others
   Adaptive Enterprise — HP
   Organic Business — Forrester Research
   Agile Enterprise — EDS, Unisys
   Scalable Enterprise — Dell                so I can
   Adaptive Infrastructure — CAP/E&Y        really BUY
                                               this?
   Dynamic Systems Initiative — Microsoft
   Other
   –   Policy-based computing
   –   Service-centric computing
   –   Harmonious Computing
   –   Open mission-critical systems
the “virtual enterprise”

       “a virtual enterprise is a temporary
       aggregation of core competencies and
       associated resources collaborating to address
       a specific situation, presumed to be a
       business opportunity“

H. T. Goranson, The agile virtual enterprise, Cases, metrics, tools
what good is it for?
    The AIM-9X Sidewinder Air-to-Air missile program will develop a short
    range heat seeking weapon to be employed in both offensive and
    defensive counter-air operations. The new missile is required to
    reestablish the parity of US aircraft in short range air combat, vis-à-vis
    improved foreign export aircraft and missiles.

Source: http://www.globalsecurity.org/




AIM-9M Sidewinder                        R-77RVV-AE Missile (NATO designation: AA-12 Adder)
examples
types of Virtual Enterprises



opportunity-driven   capability-driven




supply chain         bidding consortium
the Virtual Enterprise framework
                           opportunity
                          identification


  virtual enterprise
                                                  partner
  reconfiguration /
                                               identification
      dissolution


     virtual enterprise                    virtual enterprise
         operation                             formation
the networked market model
             market
             market                          lead partner B
                                              lead partner B


                          lead partner A
                           lead partner A



                                            coordinator B
                                             coordinator B
                      coordinator A
                       coordinator A




  contributor A
   contributor A                                      contributor C
                       contributor B                   contributor C
                        contributor B
is it a better
organisational form?
UNPREDICTABILITY is fact
…but we keep on dreaming of
PERFECT control




© The Cockpit Group
…but we keep on dreaming of
PERFECT control


                when everything is GREEN
                 most likely, you are DEAD


© The Cockpit Group
structure
MATTERS
the beer game



              brewery




                        wholesaler

   retailer
so…




      “... if everyone has to think outside the box,
      maybe it’s the box that needs fixing”
      Malcolm Gladwell
the INNOVATION mantra
  the creation of a working environment that
  facilitates and stimulates innovation
  the development of personal skills and the
  promotion of practices, tools and methods to
  stimulate creative thinking
  the management of new ideas
...but we keep on playing the
dog crate race
can it be done
within a single
 organisation?
the innovation requirements list
   adopting an open communication between all layers of the
   organisation so that everyone is fully aware of the strategic
   direction, the opportunities and also the challenges of the
   organisation
   having a willingness to accept a reasonable amount of
   promising, yet risky ideas to have their fair chance for
   development and implementation; being tolerant for failure
   stimulating an entrepreneurial mindset
   fostering knowledge sharing and cross-fertilisation of ideas
   across all entities of the organisation
   having the conviction that anyone in the organisation can be a
   potential contributor for innovation
   introducing a fair amount of challenge
   freeing up the necessary time/resources for innovative thinking
the promise of the VE
   peer-to-peer; relationships based on equality
   loosely coupled; nothing is forever
   trust; accepted distrust
   shared/partial control
   small footprint relationships
   high concept
   not built to last
differentiators



   high concept              strategy and objectives
   unprotected               protected
   negotiated                inherited
   open                      closed
   interpreted               understood
   autonomous                dependent
   light-weight agreements   formal contracts
characteristics of the VE agreement

   personalised mission statement
   personal agenda’s are OK
   peer-to-peer relationship
   actors are contributors or facilitators, not control layers
   participation and positioning in VE is competence based
   not seniority
   ‘no expectations’ based trust
   together we succeed, together we fail
   it’s your problem
remaining questions
   how do we protect the lower layers?
   the impact of external stakeholders is not
   balanced
   pains and gains are not identical at all levels
   ‘breed’ and ‘greed’ are still the dominant
   models
   legal and regulatory requirements
is CSR a way to go?

       “Socially responsible practices are the ultimate
       value creators: They create emotional value,
       experiential value, social value, and have course,
       financial value. People who interact with such
       companies feel safe, secure, and pleased in their
       dealings.”


Idris Mootee
annex
Creative Commons


             gailf548       Zak A            jslander           photohome_uk



clip works


             Office Now    billjacobus1   closelyobserved.com   Orin Optiglot




             MK Media       Wonderlane       tyger_lyllie
JOE M500     Productions
Creative Commons
  billjacobus1 @ http://www.flickr.com/photos/billjacobus1/
  clip works @ http://www.flickr.com/photos/14947022@N06/
  closelyobserved.com @ http://www.flickr.com/photos/soylentgreen23/
  Gailf548 @ http://www.flickr.com/photos/galfred/
  JOE M500 @ http://www.flickr.com/photos/m500/
  Jslander @ http://www.flickr.com/photos/pancakejess/
  MK Media Productions @ http://www.flickr.com/photos/yakobusan/
  Office Now @ http://www.flickr.com/photos/officenow/
  Orin Optoglot @ http://www.flickr.com/photos/orinrobertjohn/
  photohome_uk @ http://www.flickr.com/photos/photohome_uk/
  tyger_lyllie @ http://www.flickr.com/photos/tyger_lyllie/
  Wonderlane @ http://www.flickr.com/photos/wonderlane/
  Zak A @ http://www.flickr.com/photos/79605023@N00/
resources
     The agile virtual       The Tipping Point
     enterprise              How Little Things
     Cases, metrics, tools   Can Make a
     H.T. Goranson           Big Difference
                             Malcolm Gladwell




     The Black Swan          The Fifth Discipline
     The Impact of the       The Art & Practice
     Highly Improbable       of the Learning
     Nassim Nicholas         Organization
     Taleb                   Peter M. Senge
resources
     Good to great
     Why some companies
      make the leap and
     others don't
     Jim Collins

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the Agile Virtual Enterprise - empty concept or future necessity?

  • 1. the Agile Virtual Enterprise empty concept or future necessity? Marc Buyens marc.buyens@xpragma.com www.xpragma.com Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with Gartner’s official approval. Such approvals may be requested via e-mail — quote.requests@gartner.com.
  • 2. contents the historical perspective is it a better organisational form? can it be done within a single organisation?
  • 4. the concept “business agility” “an agile organization is one that responds quickly to changes in its business environment; immediately exploiting new business opportunities whilst recognizing and repelling unwelcome threats” Business Agility (www.business-agility.com)
  • 5. the concept “business agility” high change flexibility flexibility agility agility commoditisation commoditisation innovation innovation low high low predictability
  • 6. changing without changing “The good-to-great companies paid scant attention to managing change, motivating people, or creating alignment. Under the right conditions, the problems of conditions commitment, alignment, motivation, and change largely melt away.“ Jim Collins, Good to great
  • 7. the product “business agility” On Demand — IBM, CA, and others Adaptive Enterprise — HP Organic Business — Forrester Research Agile Enterprise — EDS, Unisys Scalable Enterprise — Dell Adaptive Infrastructure — CAP/E&Y Dynamic Systems Initiative — Microsoft Other – Policy-based computing – Service-centric computing – Harmonious Computing – Open mission-critical systems
  • 8. the product “business agility” On Demand — IBM, CA, and others Adaptive Enterprise — HP Organic Business — Forrester Research Agile Enterprise — EDS, Unisys Scalable Enterprise — Dell so I can Adaptive Infrastructure — CAP/E&Y really BUY this? Dynamic Systems Initiative — Microsoft Other – Policy-based computing – Service-centric computing – Harmonious Computing – Open mission-critical systems
  • 9. the “virtual enterprise” “a virtual enterprise is a temporary aggregation of core competencies and associated resources collaborating to address a specific situation, presumed to be a business opportunity“ H. T. Goranson, The agile virtual enterprise, Cases, metrics, tools
  • 10. what good is it for? The AIM-9X Sidewinder Air-to-Air missile program will develop a short range heat seeking weapon to be employed in both offensive and defensive counter-air operations. The new missile is required to reestablish the parity of US aircraft in short range air combat, vis-à-vis improved foreign export aircraft and missiles. Source: http://www.globalsecurity.org/ AIM-9M Sidewinder R-77RVV-AE Missile (NATO designation: AA-12 Adder)
  • 12. types of Virtual Enterprises opportunity-driven capability-driven supply chain bidding consortium
  • 13. the Virtual Enterprise framework opportunity identification virtual enterprise partner reconfiguration / identification dissolution virtual enterprise virtual enterprise operation formation
  • 14. the networked market model market market lead partner B lead partner B lead partner A lead partner A coordinator B coordinator B coordinator A coordinator A contributor A contributor A contributor C contributor B contributor C contributor B
  • 15. is it a better organisational form?
  • 17. …but we keep on dreaming of PERFECT control © The Cockpit Group
  • 18. …but we keep on dreaming of PERFECT control when everything is GREEN most likely, you are DEAD © The Cockpit Group
  • 20. the beer game brewery wholesaler retailer
  • 21. so… “... if everyone has to think outside the box, maybe it’s the box that needs fixing” Malcolm Gladwell
  • 22. the INNOVATION mantra the creation of a working environment that facilitates and stimulates innovation the development of personal skills and the promotion of practices, tools and methods to stimulate creative thinking the management of new ideas
  • 23. ...but we keep on playing the dog crate race
  • 24. can it be done within a single organisation?
  • 25. the innovation requirements list adopting an open communication between all layers of the organisation so that everyone is fully aware of the strategic direction, the opportunities and also the challenges of the organisation having a willingness to accept a reasonable amount of promising, yet risky ideas to have their fair chance for development and implementation; being tolerant for failure stimulating an entrepreneurial mindset fostering knowledge sharing and cross-fertilisation of ideas across all entities of the organisation having the conviction that anyone in the organisation can be a potential contributor for innovation introducing a fair amount of challenge freeing up the necessary time/resources for innovative thinking
  • 26. the promise of the VE peer-to-peer; relationships based on equality loosely coupled; nothing is forever trust; accepted distrust shared/partial control small footprint relationships high concept not built to last
  • 27. differentiators high concept strategy and objectives unprotected protected negotiated inherited open closed interpreted understood autonomous dependent light-weight agreements formal contracts
  • 28. characteristics of the VE agreement personalised mission statement personal agenda’s are OK peer-to-peer relationship actors are contributors or facilitators, not control layers participation and positioning in VE is competence based not seniority ‘no expectations’ based trust together we succeed, together we fail it’s your problem
  • 29. remaining questions how do we protect the lower layers? the impact of external stakeholders is not balanced pains and gains are not identical at all levels ‘breed’ and ‘greed’ are still the dominant models legal and regulatory requirements
  • 30. is CSR a way to go? “Socially responsible practices are the ultimate value creators: They create emotional value, experiential value, social value, and have course, financial value. People who interact with such companies feel safe, secure, and pleased in their dealings.” Idris Mootee
  • 31. annex
  • 32. Creative Commons gailf548 Zak A jslander photohome_uk clip works Office Now billjacobus1 closelyobserved.com Orin Optiglot MK Media Wonderlane tyger_lyllie JOE M500 Productions
  • 33. Creative Commons billjacobus1 @ http://www.flickr.com/photos/billjacobus1/ clip works @ http://www.flickr.com/photos/14947022@N06/ closelyobserved.com @ http://www.flickr.com/photos/soylentgreen23/ Gailf548 @ http://www.flickr.com/photos/galfred/ JOE M500 @ http://www.flickr.com/photos/m500/ Jslander @ http://www.flickr.com/photos/pancakejess/ MK Media Productions @ http://www.flickr.com/photos/yakobusan/ Office Now @ http://www.flickr.com/photos/officenow/ Orin Optoglot @ http://www.flickr.com/photos/orinrobertjohn/ photohome_uk @ http://www.flickr.com/photos/photohome_uk/ tyger_lyllie @ http://www.flickr.com/photos/tyger_lyllie/ Wonderlane @ http://www.flickr.com/photos/wonderlane/ Zak A @ http://www.flickr.com/photos/79605023@N00/
  • 34. resources The agile virtual The Tipping Point enterprise How Little Things Cases, metrics, tools Can Make a H.T. Goranson Big Difference Malcolm Gladwell The Black Swan The Fifth Discipline The Impact of the The Art & Practice Highly Improbable of the Learning Nassim Nicholas Organization Taleb Peter M. Senge
  • 35. resources Good to great Why some companies make the leap and others don't Jim Collins