Lou Piombino's list of Major Accomplishments, Career Summary & Recommendations.

1. LOUIS PIOMBINO, CSM
OAKLAND, NJ 07436 • LINKEDIN.COM/IN/LOUPIOMBINO • LOUP.SEARCH@GMAIL.COM
ACCOMPLISHMENTS / CAREER SUMMARY / RECOMMENDATIONS
ACCOMPLISHMENTS:
Sr. Project / Program Manager:
 Stryker: Turned around $4.8M program that lacked PM oversight for over 6-weeks pushing delivery into red to meet FDA deadline;
(Hired back 2x) also addressed scope change impacting schedule, dependencies, integration & resources to remediate 10,000 devices.
 Prudential: 1. Crashed 11-wk project to meet 7-wk contract date enabling $430M sale of Pru Bache Commodities; awarded FTE, PM role
(Hired back 4x) 2. Saved $8M by disproving the need to replace reported IVR “burning platform”; awarded FTE, Sr. PM / Director role
3. Lift in lead generation 3.5% attributed to redesigned Individual Life website; changes included new UX, tools & calculators.
4. Stood up 3 enterprise-wide digital platforms totaling $2.8M:
a. Content Management System: IBM WCM; b. Search Platform: IBM Watson (WEX); c. Mobile Platform: IBM Worklight
 Novartis: Resolved long-standing FDA non-compliance by creating process that updated apps twice monthly with formulary data
 Pfizer: Realized $1.1M savings at Call Center due to launch of Self-Service Web / IRV solutions
 Sparkroom: On 1st
day took ownership of stalled project and met challenge to launch within 4-weeks; awarded FTE, PMO Lead role
PMO Lead:
 Orbcomm: Rebuilt partnership between disjointed IT and Engineering departments, awarded FTE, Program Manager role
1. Productivity up 32%; 2. Decreased recalls 30%; 3. $330K saved in re-work
 Orbcomm, Sparkroom Services, and Perry Systems:
1. Held multiple roles: Sr. Project Manager, Portfolio Manager, and PMO Lead;
2. Led PM / BA teams from hiring, mentoring, directing through to dismissal; 3. Revamped PM / BA hiring process;
4. Established Level-2 PMO; 5. Created project phase gating systems (inputs / outputs) & dashboard tracking reports.
Product Manager:
 Topcon Medical: Redesigned Asian computerized medical device to meet Board Certification in US, EU and S. America:
• Promoted to Product / Brand Mgr. due to sales growth: first year $500K, second year $850K, third year exceeded
$1.5M
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SUCCESSFULLY FULFILLED ROLES WITH LITTLE TO NO PRIOR EXPERIENCE:
• Ascensia / Bayer : no prior role experience : Sr. Software Product QA Engineer
• Stryker : both contracts, no prior industry exp. : Medical Device UDI (Unique Device Identifier), and EU MDR
• Prudential : 2 out of 4 contracts, no prior industry exp. : Actuary and eCommerce Digital Media
• Novartis : no prior industry experience : Commercial / Agency Digital Media
• ORBCOMM : no prior role or industry experience : Program Manager in Mobile Asset Mgmt ( Embedded Eng.)
• MetLife : no prior industry experience : Insurance
• Pfizer : no prior role or industry experience : Project Manager in Pharma and HR
• Topcon Medical : no prior role or industry experience : Product Manager in Medical Device
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•
ROLES:
• Sr. Project Manager (>14 years) : Full SDLC and System Integration projects from vision to launch: Web, Mobile, Portal and IVR.
- Proficient in Waterfall and Agile / Scrum methods managing day-to-day team, client, and vendor.
• Program Manager (2.5 years) : Handled programs ranging from $1.8M - $12.5M

2. Lou Piombino (continued) Page 2
• PMO Lead (5 years) : Set-up PMOs at small corps.; led PM / BA teams advocating best practices, visibility & communication
• Product Manager (3.5 years) : Medical device - Computerized Refraction system (link)
• Partner to 3rd
parties (6 years) : Digital Agency and Professional Services: Accenture, Cognizant, Infosys
Vendors: IBM, Google, Salesforce.com
• Progressive roles
o IT (8 years) : Developer, BA, QA, to Sr. Tech Lead
o Business (3.5 years) : Jr. to Sr. Product Manager
•
•
RECOMMENDATIONS (excerpts from LinkedIn):
— Stryker Medical, Sr. Manager, Engineering Intelligence, Harold Kaefer; hired and managed Lou
“Lou did a tremendous job managing completion of a critical FDA mandated program after coming in midstream without any medical device
experience. He dove right in, took ownership of the complex program, and navigated the team through several major roadblocks resulting in
successful on-time completion.
Incredible dedication and attention to detail.
— Stryker Medical, Associate Manager Regulatory Affairs, Colleen Burdel; worked directly with Lou
“Lou took over Stryker Recon's complex UDI Program after a 6-week PM absence, yet a quickly approaching FDA deadline. Lou jumped-in, and
while short on UDI experience was long on program / project know-how; within a short time he had 11 global teams working through
challenges, collaborating, and developing a new efficient plan.
Lou wins by mixing his “A-type” personality with humor, example setting, and “call me anytime” attitude.”
— Prudential Financial, Director eBusiness, James Nichols; worked directly with Lou
"I worked with Lou closely at Prudential for two years. He helped me execute strategically important projects, including the decoupling of web
properties as a result of the sale of Prudential Bache Global Commodities. Lou was assigned this high-profile $430M project with just 7 weeks
to complete. This one came with many challenges which Lou was able to manage around…. Lou worked closely with teams in two different
companies using Agile methods to launch the project on-time (over a July 4th holiday no less).”
— Sparkroom, Sr. Director Application Development, Jay Donaldson; hired and managed Lou
“Lou largely stands out for how quickly he was able to hit the ground running in light of the dynamic environment he was stepping into. On day
one Lou was given his first project, a challenging one at that, with the mandate that it had to be delivered within 4-weeks – which it did.
Within his first month, Lou was also assigned to take over the management and further development of the PMO, in addition to providing hands-on,
day-to-day support for his specific projects. Despite this dynamic and somewhat turbulent on-boarding, Lou rose to these challenges with humor,
disarming smile, and outstanding team-player attitude.”
— Novartis, Brand Manager, Kristine Philips; managed Lou indirectly
"Lou is a true digital project professional / team player, with a great attitude and wit. He has that rare ability to manage multiple processes with
diverse technologies into one seamless efficient launch. Lou also shares his digital expertise in an unassuming manner yet with the necessary
leadership skills to inspire his colleagues to deliver.”
— Topcon Medical, Director of Sales, James Jarmusch; hired and managed Lou
"Lou was hired, without previous industry experience, but solely on his personal determination and general positive assessment received from
the management group at Topcon.
He helped expand the sales of the product he managed…. I would highly recommend him to any employer knowing that he would dedicate his time
and effort to ensuring success at any task put before him.”

3. Lou Piombino (continued) Page 3
— Perry Systems, Partner, Betsy Lipschutz; managed Lou
“…. Lou started with us at a time of tremendous growth that required immediate Client relationship building, project visibility, resource management
and overall control; I entrusted Lou to make very difficult and high profile decisions - each time he exceeded expectations… As our Sr. Project /
Program Manager, Lou has been instrumental in establishing process, standards, risk management, and ACCOUNTABILITY to provide World
Class Service.”
— Orbcomm, Software Architect / IT Division Lead, Venky Karuppanan; worked directly with Lou
"Lou and I worked together on many custom mobile client integrations. Lou is a great resource and loves to educate colleagues and clients. I best
describe him as accountable, knowledgeable and professional.
Lou is a passionate and creative Project Manager. He is constantly thinking about how to improve the product and looking for ways to help the
development team…..”