What unlawful harassment is and is not; When, why, and between whom harassment can occur; Why all employers, regardless of size, need to understand and take appropriate measures to address this issue now more than ever; The importance of harassment training for all employees; What issues should be covered for training to be effective; The importance of understanding the related issues of bullying, tolerance, diversity and professionalism; Practical and cost-efficient measures employers should take to prevent harassment claims (including creating/updating handbook policies); The extraordinary costs (i.e., financial, reputational, legal, and otherwise) associated with harassment and a work environment that is perceived to be unprofessional and intolerant; Related insurance issues; and Strategies for defending harassment claims if they are made.