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SOCIAL MEDIA ROI Social Media is Dead Long Live Social Media ROI  Nesrine YOUSSEF & Leila LAMRHOUTI & Maliha SERIR
1.  WHAT IS MEANT BY 'SOCIAL MEDIA IS NOT FREE'? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. IN ADDITION TO ROOMS BOOKINGS, WHAT MEASUREMENTS WOULD BE EFFECTIVE FOR HOTELS? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3. HOW SHOULD A HOTEL, WITH LIMITED RESOURCES, DECIDE WHAT SM EFFORTS TO MAKE? ,[object Object],[object Object],[object Object],[object Object],[object Object]
4. WHAT ROLE DOES SM PLAY IN OFFERING CUSTOMER SERVICES? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Social media roi

  • 1. SOCIAL MEDIA ROI Social Media is Dead Long Live Social Media ROI Nesrine YOUSSEF & Leila LAMRHOUTI & Maliha SERIR
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