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Lamb, Hair, McDaniel
CHAPTER 19
Pricing Concepts
2010-2011
2
LO 1 Discuss the importance of pricing decisions
to the economy and to the individual firm
LO 2 List and explain a variety of pricing
objectives
LO 3 Explain the role of demand in price
determination
Learning OutcomesLearning Outcomes
3
LO 4 Understand the concept of yield
management systems
LO 5 Describe cost-oriented pricing strategies
LO 6 Demonstrate how the product life cycle,
competition, distribution and promotion
strategies, customer demands, the Internet
and extranets, and perceptions of quality
can affect price
Learning OutcomesLearning Outcomes
4
Discuss the
importance of pricing
decisions to the
economy and to the
individual firm
The Importance of PriceThe Importance of Price
LO1
5
The Importance of Price
Price allocates resources
in a free-market economy
To the consumer...
Price is the cost
of something
To the seller...
Price is revenue
LO1
6
What Is Price?
Price is that which is
given up in an
exchange to acquire a
good or service.
Price
LO1
7
What is Price?
• Sacrifice Effect of Price
– What is sacrificed to get a good or service
• Money, Time, Dignity
• Information Effect of Price
– Infer quality information based on price
• Higher quality = higher price
• Convey status
• Value Based upon Perceived Satisfaction
– Reasonable Price = Perceived Reasonable Value
• Exchange based on expectation of satisfaction
LO1
8
Fashion’s Elite Wage War on Discounts
• Anna Wintour and Diane von Furstenburg
– Fashion’s Night Out: Joint effort between 700
stores in 11 countries
• Feature extended store hours and special events
– Giveaways and appearances by celebrities and
designers.
– Aims to attract customers
– Reverse the trend of discounting
– Hope to increase consumer demand by cutting back their
orders by about 20%.
– But if shoppers still won’t buy, there will be a need to offer
sales in order to move inventory
Source: Binkley, Christina. “Fashion’s Elite Wage a War on Discounts,” The Wall Street Journal, August 13, 2009, D1, D6.
LO1
9
The Importance of Price to
Marketing Managers
Revenue
The price charged to
customers multiplied by the
number of units sold.
Profit Revenue minus expenses.
LO1
10
Trends Influencing Price
Flood of new products
Increased availability of bargain-priced private
and generic brands
Price cutting as a strategy to maintain or
regain market share
Internet used for comparison shopping
LO1
11
The Importance
of Pricing Decisions
Price X Sales Unit = Revenue
Revenue – Costs = Profit
Profit drives growth, salary increases, and corporate investment
LO1
12
List and explain a
variety of pricing
objectives
Pricing ObjectivesPricing Objectives
LO2
13
Pricing Objectives
Profit-Oriented
Sales-Oriented
Status Quo
LO2
14
Profit-Oriented
Pricing Objectives
Profit-Oriented Pricing Objectives
Profit
Maximization
Satisfactory
Profits
Target
Return on
Investment
LO2
15
Profit Maximization
Setting prices so that total
revenue is as large as possible
relative to total costs.
Profit
Maximization
LO2
16
Return on Investment
ROI = Net Profit after taxes
Total assets
Net profit after taxes
divided by total assets.
Return
on
Investment
LO2
17
Sales-Oriented
Pricing Objectives
Market
Share
Sales
Maximization
Sales-Oriented Pricing Objectives
LO2
18
Market Share
Market Share A company’s
product sales as a
percentage of total
sales for that
industry.
LO2
19
Sales Maximization
Short-term objective to
maximize sales
Ignores profits, competition, and
the marketing environment
May be used to sell off excess
inventory
LO2
20
Status Quo Pricing
Objectives
Maintain
existing
prices
Meet
competition’s
prices
Status Quo Pricing Objectives
LO2
21
Pricing during a Recession
Increase advertising when your competitors are cutting back
to improve your market share and ROI at a lower cost.
Motivate distributors to stock your full product line: offer
early-buy allowances, extended financing, and generous
return policies.
Offer temporary price promotions, reduce quantity-discount
thresholds, extend credit to long-standing customers, price
smaller-pack sizes aggressively.
Know your cost structure to ensure that any cuts or
consolidations will save money with minimum customer
impact.
Source: Professor John Quelch, “Marketing Your Way Through a Recession,” Harvard Business
School, Working Knowledge, March 3, 2008.LO2
22
Explain the role of
demand in price
determination
The DemandThe Demand
Determinant of PriceDeterminant of Price
LO3
23
The Demand
Determinant of Price
Demand
The quantity of a product that
will be sold in the market at various
prices for a specified period.
Supply
The quantity of a product that will
be offered to the market by a supplier
at various prices for a specific period.
LO3
24
The Demand Curve
LO3
25
The Supply Curve
LO3
26
How Demand and Supply
Establish Price
Price
Equilibrium
The price at which demand and
supply are equal.
Elasticity
of Demand
Consumers’ responsiveness or
sensitivity to changes in price.
LO3
27
Price Equilibrium
LO3
28
Elasticity of Demand
Elastic
Demand
 Consumers buy more or less
of a product when the
price changes.
Inelastic
Demand
 An increase or decrease in
price will not significantly
affect demand.
Unitary
Elasticity
 An increase in sales exactly
offsets a decrease in prices,
and revenue is unchanged.
LO3
29
Elasticity of Demand
Elasticity (E) =
Percentage change in quantity
demanded of good A
Percentage change in price of good A
If E is greater than 1, demand is elastic.
If E is less than 1, demand is inelastic.
If E is equal to 1, demand is unitary.
LO3
30
Elasticity of Demand
Price Goes...Price Goes... Revenue Goes...Revenue Goes... Demand is...Demand is...
Down Up Elastic
Down Down Inelastic
Up Up Inelastic
Up Down Elastic
Up or Down Stays the Same Unitary Elasticity
LO3
31
Elasticity of Demand
LO3
32
Factors that Affect
Elasticity of Demand
Availability of substitutes
Price relative to purchasing power
Product durability
A product’s other uses
Rate of inflation
LO3
33
Understand the
concept of yield
management
systems
The Power of YieldThe Power of Yield
Management SystemsManagement Systems
LO4
34
Yield Management Systems
A technique for adjusting
prices that uses complex
mathematical software to
profitably fill unused
capacity.
LO4
Yield
Management
Systems
35
Yield Management Systems
Discounting early purchases
Limiting early sales at discounted prices
Overbooking capacity
LO4
36
Yield Management Systems
Yield Management Systems (YMS)
make it possible for a company to:
1. stimulate demand when
demand is low, and
2. maximize profits when demand
is high.
.
LO4
37
SOURCE: “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at
http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007.
Yield Management Systems
Supply Side of Product or Service
LO4
High Office block
House
Airline seat
Utilities
Sport event
Rental car
Low Shirt
Pencils
Food
Tropical fish
Low High
CapitalIntensity
Perishability
38
SOURCE: “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at
http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007.
Yield Management Systems
Variabilityof
Demand
Demand Side of Product or Service
LO4
High Utilities
Highway use
Telephone
Airline seat
Sport event
Rental car
Mobile phone
Low Food
Music CD
Shirt
Office block
Laptop
House
Low High
Variability of Value
39
Yield Management Systems
LO4
40
Describe cost-oriented
pricing strategies
The Cost Determinant of PriceThe Cost Determinant of Price
LO5
41
The Cost Determinant of Price
Varies with changes
in level of output
Types of Costs
Variable
Cost
Fixed Cost
Does not change
as level of output changes
LO5
42
The Cost Determinant of Price
Break-Even
Pricing
Profit Maximization
Pricing
Keystoning
Markup pricing
Methods
Used to
Set Prices
LO5
43
Markup Pricing
Markup
Pricing
The cost of buying the product
from the producer plus amounts
for profit and for expenses not
otherwise accounted for.
Keystoning
The practice of marking up prices
by 100%, or doubling the cost.
LO5
44
Profit Maximization
Profit
Maximization
A method of setting prices that
occurs when marginal revenue
equals marginal cost.
Marginal
Revenue
The extra revenue associated
with selling an extra unit of output,
or the change in total revenue with
a one-unit change in output.
LO5
45
Break-Even Pricing
LO5
46
Break-Even Pricing
Break-Even
Quantity
=
Total fixed costs
Fixed cost contribution
Fixed cost
Contribution
= Price - Avg. Variable Cost
LO5
47
REVIEW LEARNING OUTCOME
Cost-Oriented Pricing
Strategies
LO5
48
Demonstrate how the product
life cycle, competition,
distribution and promotion
strategies, customer demands,
the Internet and extranets, and
perceptions of quality can affect
price
Other Determinants of PriceOther Determinants of Price
LO6
49
Other Determinants of Price
Perceived Quality
Promotion Strategy
Distribution Strategy
Competition
Stages of the
Product Life Cycle
LO6
50
Stages in the
Product Life Cycle
IntroductoryIntroductory
StageStage
GrowthGrowth
StageStage
DeclineDecline
StageStage
$$
HighHigh
$$
StableStable
$$
DecreaseDecrease
MaturityMaturity
StageStage
$$
DecreaseDecrease
StableStable
HighHigh
LO6
51
The Competition
High prices may induce firms to
enter the market
Competition can lead to price
wars
Global competition may force
firms to lower prices
LO6
52
Distribution Strategy
Manufacturers Wholesalers/Retailers
 Offer a larger profit margin or
trade allowance
 Use exclusive distribution
 Franchising
 Avoid business with price-
cutting discounters
 Develop brand loyalty
Sell against the
brand
Buy gray-market
goods
LO6
53
Distribution Strategy
Stocking well-known branded items at
high prices in order to sell store brands
at discounted prices.
Selling against
the brand
LO6
54
The Impact of the Internet
Internet auctions
Shopping bots
Second opinions from expert sites
Product selection
LO6
55
SOURCE: Jeffrey A. Trachtenberg, “Borders
Business Plan Gets a Rewrite,” Wall Street
Journal, March 22, 2007 B1Net Publisher Revenue
1998 2006
$22.5 Billion $28.5 Billion
Online 13%
Schools and Libraries
24%
Book Clubs 5%
Non-bookstore Retail
18%
Traditional Retail 38%
[+ 2% direct-to-consumer
sales]
Online 2%
Schools and Libraries
27%
Book Clubs 16%
Non-bookstore Retail
13%
Traditional Retail 42%
Impact of the Internet on Book Distribution
LO6
56
The Relationship of
Price to Quality
Charging a high price to
help promote a high-
quality image.
Prestige Pricing
LO6
57
Dimensions of Quality
1. Ease of use
2. Versatility
3. Durability
4. Serviceability
5. Performance
6. Prestige
LO6
58
REVIEW LEARNING OUTCOME
Factors Affecting Price
Price
– Convenience
– Selling against
the brand
– Exclusive
distribution
Distribution
Intranet and extranets
– Consumers
use shopping
for bargains
– Increased
competition
– Internet auctions
Price used as
a promotional
tool
Promotion
strategy
Large customers
pressure
suppliers for
price reductions
and guaranteed
margins
Demands
of large
customers
Uncertain
consumers
tend to rely on
price to indicate
quality (“You get
what you pay
for.”)
Price/quality
relationship
– Other firms
enter market
– Price wars
Introduction
Growth
Maturity
Decline
PLC
Competition
LO6

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2011 2-19marketing-110719013216-phpapp01

  • 1. 1 Lamb, Hair, McDaniel CHAPTER 19 Pricing Concepts 2010-2011
  • 2. 2 LO 1 Discuss the importance of pricing decisions to the economy and to the individual firm LO 2 List and explain a variety of pricing objectives LO 3 Explain the role of demand in price determination Learning OutcomesLearning Outcomes
  • 3. 3 LO 4 Understand the concept of yield management systems LO 5 Describe cost-oriented pricing strategies LO 6 Demonstrate how the product life cycle, competition, distribution and promotion strategies, customer demands, the Internet and extranets, and perceptions of quality can affect price Learning OutcomesLearning Outcomes
  • 4. 4 Discuss the importance of pricing decisions to the economy and to the individual firm The Importance of PriceThe Importance of Price LO1
  • 5. 5 The Importance of Price Price allocates resources in a free-market economy To the consumer... Price is the cost of something To the seller... Price is revenue LO1
  • 6. 6 What Is Price? Price is that which is given up in an exchange to acquire a good or service. Price LO1
  • 7. 7 What is Price? • Sacrifice Effect of Price – What is sacrificed to get a good or service • Money, Time, Dignity • Information Effect of Price – Infer quality information based on price • Higher quality = higher price • Convey status • Value Based upon Perceived Satisfaction – Reasonable Price = Perceived Reasonable Value • Exchange based on expectation of satisfaction LO1
  • 8. 8 Fashion’s Elite Wage War on Discounts • Anna Wintour and Diane von Furstenburg – Fashion’s Night Out: Joint effort between 700 stores in 11 countries • Feature extended store hours and special events – Giveaways and appearances by celebrities and designers. – Aims to attract customers – Reverse the trend of discounting – Hope to increase consumer demand by cutting back their orders by about 20%. – But if shoppers still won’t buy, there will be a need to offer sales in order to move inventory Source: Binkley, Christina. “Fashion’s Elite Wage a War on Discounts,” The Wall Street Journal, August 13, 2009, D1, D6. LO1
  • 9. 9 The Importance of Price to Marketing Managers Revenue The price charged to customers multiplied by the number of units sold. Profit Revenue minus expenses. LO1
  • 10. 10 Trends Influencing Price Flood of new products Increased availability of bargain-priced private and generic brands Price cutting as a strategy to maintain or regain market share Internet used for comparison shopping LO1
  • 11. 11 The Importance of Pricing Decisions Price X Sales Unit = Revenue Revenue – Costs = Profit Profit drives growth, salary increases, and corporate investment LO1
  • 12. 12 List and explain a variety of pricing objectives Pricing ObjectivesPricing Objectives LO2
  • 14. 14 Profit-Oriented Pricing Objectives Profit-Oriented Pricing Objectives Profit Maximization Satisfactory Profits Target Return on Investment LO2
  • 15. 15 Profit Maximization Setting prices so that total revenue is as large as possible relative to total costs. Profit Maximization LO2
  • 16. 16 Return on Investment ROI = Net Profit after taxes Total assets Net profit after taxes divided by total assets. Return on Investment LO2
  • 18. 18 Market Share Market Share A company’s product sales as a percentage of total sales for that industry. LO2
  • 19. 19 Sales Maximization Short-term objective to maximize sales Ignores profits, competition, and the marketing environment May be used to sell off excess inventory LO2
  • 21. 21 Pricing during a Recession Increase advertising when your competitors are cutting back to improve your market share and ROI at a lower cost. Motivate distributors to stock your full product line: offer early-buy allowances, extended financing, and generous return policies. Offer temporary price promotions, reduce quantity-discount thresholds, extend credit to long-standing customers, price smaller-pack sizes aggressively. Know your cost structure to ensure that any cuts or consolidations will save money with minimum customer impact. Source: Professor John Quelch, “Marketing Your Way Through a Recession,” Harvard Business School, Working Knowledge, March 3, 2008.LO2
  • 22. 22 Explain the role of demand in price determination The DemandThe Demand Determinant of PriceDeterminant of Price LO3
  • 23. 23 The Demand Determinant of Price Demand The quantity of a product that will be sold in the market at various prices for a specified period. Supply The quantity of a product that will be offered to the market by a supplier at various prices for a specific period. LO3
  • 26. 26 How Demand and Supply Establish Price Price Equilibrium The price at which demand and supply are equal. Elasticity of Demand Consumers’ responsiveness or sensitivity to changes in price. LO3
  • 28. 28 Elasticity of Demand Elastic Demand  Consumers buy more or less of a product when the price changes. Inelastic Demand  An increase or decrease in price will not significantly affect demand. Unitary Elasticity  An increase in sales exactly offsets a decrease in prices, and revenue is unchanged. LO3
  • 29. 29 Elasticity of Demand Elasticity (E) = Percentage change in quantity demanded of good A Percentage change in price of good A If E is greater than 1, demand is elastic. If E is less than 1, demand is inelastic. If E is equal to 1, demand is unitary. LO3
  • 30. 30 Elasticity of Demand Price Goes...Price Goes... Revenue Goes...Revenue Goes... Demand is...Demand is... Down Up Elastic Down Down Inelastic Up Up Inelastic Up Down Elastic Up or Down Stays the Same Unitary Elasticity LO3
  • 32. 32 Factors that Affect Elasticity of Demand Availability of substitutes Price relative to purchasing power Product durability A product’s other uses Rate of inflation LO3
  • 33. 33 Understand the concept of yield management systems The Power of YieldThe Power of Yield Management SystemsManagement Systems LO4
  • 34. 34 Yield Management Systems A technique for adjusting prices that uses complex mathematical software to profitably fill unused capacity. LO4 Yield Management Systems
  • 35. 35 Yield Management Systems Discounting early purchases Limiting early sales at discounted prices Overbooking capacity LO4
  • 36. 36 Yield Management Systems Yield Management Systems (YMS) make it possible for a company to: 1. stimulate demand when demand is low, and 2. maximize profits when demand is high. . LO4
  • 37. 37 SOURCE: “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007. Yield Management Systems Supply Side of Product or Service LO4 High Office block House Airline seat Utilities Sport event Rental car Low Shirt Pencils Food Tropical fish Low High CapitalIntensity Perishability
  • 38. 38 SOURCE: “Dynamic Pricing Schemes—Established Supplier Led Pricing—Yield Management,” online at http://www.managingchange.com/hynamic/yieldmgt.htm, accessed November 7, 2007. Yield Management Systems Variabilityof Demand Demand Side of Product or Service LO4 High Utilities Highway use Telephone Airline seat Sport event Rental car Mobile phone Low Food Music CD Shirt Office block Laptop House Low High Variability of Value
  • 40. 40 Describe cost-oriented pricing strategies The Cost Determinant of PriceThe Cost Determinant of Price LO5
  • 41. 41 The Cost Determinant of Price Varies with changes in level of output Types of Costs Variable Cost Fixed Cost Does not change as level of output changes LO5
  • 42. 42 The Cost Determinant of Price Break-Even Pricing Profit Maximization Pricing Keystoning Markup pricing Methods Used to Set Prices LO5
  • 43. 43 Markup Pricing Markup Pricing The cost of buying the product from the producer plus amounts for profit and for expenses not otherwise accounted for. Keystoning The practice of marking up prices by 100%, or doubling the cost. LO5
  • 44. 44 Profit Maximization Profit Maximization A method of setting prices that occurs when marginal revenue equals marginal cost. Marginal Revenue The extra revenue associated with selling an extra unit of output, or the change in total revenue with a one-unit change in output. LO5
  • 46. 46 Break-Even Pricing Break-Even Quantity = Total fixed costs Fixed cost contribution Fixed cost Contribution = Price - Avg. Variable Cost LO5
  • 48. 48 Demonstrate how the product life cycle, competition, distribution and promotion strategies, customer demands, the Internet and extranets, and perceptions of quality can affect price Other Determinants of PriceOther Determinants of Price LO6
  • 49. 49 Other Determinants of Price Perceived Quality Promotion Strategy Distribution Strategy Competition Stages of the Product Life Cycle LO6
  • 50. 50 Stages in the Product Life Cycle IntroductoryIntroductory StageStage GrowthGrowth StageStage DeclineDecline StageStage $$ HighHigh $$ StableStable $$ DecreaseDecrease MaturityMaturity StageStage $$ DecreaseDecrease StableStable HighHigh LO6
  • 51. 51 The Competition High prices may induce firms to enter the market Competition can lead to price wars Global competition may force firms to lower prices LO6
  • 52. 52 Distribution Strategy Manufacturers Wholesalers/Retailers  Offer a larger profit margin or trade allowance  Use exclusive distribution  Franchising  Avoid business with price- cutting discounters  Develop brand loyalty Sell against the brand Buy gray-market goods LO6
  • 53. 53 Distribution Strategy Stocking well-known branded items at high prices in order to sell store brands at discounted prices. Selling against the brand LO6
  • 54. 54 The Impact of the Internet Internet auctions Shopping bots Second opinions from expert sites Product selection LO6
  • 55. 55 SOURCE: Jeffrey A. Trachtenberg, “Borders Business Plan Gets a Rewrite,” Wall Street Journal, March 22, 2007 B1Net Publisher Revenue 1998 2006 $22.5 Billion $28.5 Billion Online 13% Schools and Libraries 24% Book Clubs 5% Non-bookstore Retail 18% Traditional Retail 38% [+ 2% direct-to-consumer sales] Online 2% Schools and Libraries 27% Book Clubs 16% Non-bookstore Retail 13% Traditional Retail 42% Impact of the Internet on Book Distribution LO6
  • 56. 56 The Relationship of Price to Quality Charging a high price to help promote a high- quality image. Prestige Pricing LO6
  • 57. 57 Dimensions of Quality 1. Ease of use 2. Versatility 3. Durability 4. Serviceability 5. Performance 6. Prestige LO6
  • 58. 58 REVIEW LEARNING OUTCOME Factors Affecting Price Price – Convenience – Selling against the brand – Exclusive distribution Distribution Intranet and extranets – Consumers use shopping for bargains – Increased competition – Internet auctions Price used as a promotional tool Promotion strategy Large customers pressure suppliers for price reductions and guaranteed margins Demands of large customers Uncertain consumers tend to rely on price to indicate quality (“You get what you pay for.”) Price/quality relationship – Other firms enter market – Price wars Introduction Growth Maturity Decline PLC Competition LO6