1. Hello,
I
am
so
sorry
to
hear
that
you
got
damaged
plate.
Sometimes
there
isn't
enough
bubble
wrap
to
deal
with
bad
handling
from
the
Postal
Service
or
Fed
Ex.
To
receive
replacements,
please
send
a
photo
of
the
damaged
items.
You
can
attach
it
to
an
Amazon
message
or
take
a
photo
with
your
cell
phone
and
text
it
to
me
personally
at
xxx-­‐xxx-­‐xxxx.
Please
include
your
name
and
address
so
I
can
look
up
your
order.
In
addition,
please
let
me
know
if
it's
an
accent
plate
(small
plate)
or
a
large
plate
(dinner
plate).
When
I
receive
your
photos,
I
input
a
replacement
order
within
24
hours
and
get
replacements
out
to
you.
Thank
you
for
your
patience
and
understanding.
Message
with
any
questions.
Best,
Laura
Baker