El costo real de los ataques ¿Cómo te impacta en ROI?
Observation Lab - Store Atmospheres & Customer Behavior
1. Observation Lab – store 1
Warm store, very inviting with few customers
An expensive decorative store, really an art gallery, with
many smaller items available
2. Observation lab store 2
Very busy, but very cold store
Rushed, noisy atmosphere
Little shopping being done. Not inviting.
3. Observation lab store 3
Busy, upbeat, great vibe
The spontaneous purchases were $26 shirts
Next door to another similar store that had a much calmer
atmosphere, selling the same product
4. Observation lab store 4
Easy lighting, warm store
Many side purchases to make
Multi room, random layout, so you never knew what you
might find in various corners
Very spacious and open