![LM Short PayOff Gov't v.1
Business Architecture
"AS-IS" Process Map
Loss Mitlgatipn - Short PayOff - Government
FHA, VA, VA Vendee. VA National, Impac, 65B4C
Process Approval: Owner Dote:
Nntr-
Packet sent via Hope Team
OR Average TimeLine: 30 -> 45 days
2. SPO send out on prior call.
Ylail room put in Documen urn
3. VA IIKISI havb SIGNED
PURCHASE CONTRACT In Pe rform Review
3.3 i WRC-20
« WRC-10 Review Docs WRC-30
TeamLead |—>t SPO DOCS .» ~V°
_y No-no
Documen'um t Assign to Neg • —i HomeSaver
Period c Event
Name
^ r- 1 NG-10 NG'2° NG-30 NGJK] , NG-6°
_ . . „ 1 Order Appraisal & bvaluate
H
1
Negotiator ° n C y .^ h r = L) Review SPO Docs I
f^ I
.r ,C°"««
Customer/Aqent
, Explain Process 1
r 1
^ _
Title
* . , _ _. ,
Appraisal & Title
^7 HcmeSaver ' 1
Ho me Saver ,
k
v ' NI
C j
1 ) NoContact/No
Periodic Event 'y j Docs
Wamp Rp)ry ''•-._--[ ^ HTATo
1 ' / NG-110
Customer/ Frequency 3 times/10 days
Agent
©
Name Lag
MgtApprovcr | Frequency 21 days " Periodic Evenl
Name Titte -Lay
Frequency. 7 days
Claims
i
o
External j Appr lis^l ! •U Ttle
PEOPLE:
Note VA - can get appraisal from
Piano - FHA = 5 Neg
VA website ft done in last 6
Piano - VA Vendee & National = 1 Neg months
P i a n o - V A - 2 Neg
All links to Right - "yes" unless noted
VOLUMES (Avg Monthly): Aug-Jan 2007 = Open 247; completed 73
** All Lag times = business days](https://image.slidesharecdn.com/processdoc-120403192752-phpapp01/85/Process-doc-1-320.jpg)
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Government Short Payoff Process
- 1. LM Short PayOff Gov't v.1 Business Architecture "AS-IS" Process Map Loss Mitlgatipn - Short PayOff - Government FHA, VA, VA Vendee. VA National, Impac, 65B4C Process Approval: Owner Dote: Nntr- Packet sent via Hope Team OR Average TimeLine: 30 -> 45 days 2. SPO send out on prior call. Ylail room put in Documen urn 3. VA IIKISI havb SIGNED PURCHASE CONTRACT In Pe rform Review 3.3 i WRC-20 « WRC-10 Review Docs WRC-30 TeamLead |—>t SPO DOCS .» ~V° _y No-no Documen'um t Assign to Neg • —i HomeSaver Period c Event Name ^ r- 1 NG-10 NG'2° NG-30 NGJK] , NG-6° _ . . „ 1 Order Appraisal & bvaluate H 1 Negotiator ° n C y .^ h r = L) Review SPO Docs I f^ I .r ,C°"«« Customer/Aqent , Explain Process 1 r 1 ^ _ Title * . , _ _. , Appraisal & Title ^7 HcmeSaver ' 1 Ho me Saver , k v ' NI C j 1 ) NoContact/No Periodic Event 'y j Docs Wamp Rp)ry ''•-._--[ ^ HTATo 1 ' / NG-110 Customer/ Frequency 3 times/10 days Agent © Name Lag MgtApprovcr | Frequency 21 days " Periodic Evenl Name Titte -Lay Frequency. 7 days Claims i o External j Appr lis^l ! •U Ttle PEOPLE: Note VA - can get appraisal from Piano - FHA = 5 Neg VA website ft done in last 6 Piano - VA Vendee & National = 1 Neg months P i a n o - V A - 2 Neg All links to Right - "yes" unless noted VOLUMES (Avg Monthly): Aug-Jan 2007 = Open 247; completed 73 ** All Lag times = business days
- 2. LM Short PayOff GoVt v.1 Note: ATP (Approval to 1. SPO Worksheet (15-20 min) Periodic Event Participate) is good for 90 (TIGER - SPO/Dil Access db) Name: Lag days to find buyer...can be OR Frequency: 2-3 days extended at 30 day intervals. 2. VA - Comparison Wksheet Needs Team Lead Approval Contact < 3 days of closing Close within 30 days NGr11.0 Periodic Event Name: Lag Frequency: 5-10 days 0 Form 4319 Frequency: 21-28 days O
- 3. LM Short PayOff Gov't v.1 Note. 1. Opens Claim Record in HS 2. Send Lotus Note hrbm: V . I WRC-30 / n I NG-20 Df dine NG-60 let er sen . MUD MGT-10 , N§-10° NG-100 NG.HO NG-90 Choose I 1 ^ ReconcileHUD | «. Approved -- i ' '• • f WraPUP & Close . /" n - 1 HomeJaver ' 1 ) r.prtifif -i HI in Periodic Event Periodic Event V, x/ Name: Sale $$ Name: File sent Hud 1 ''At' Closing" Table ' "*L_J NG-110 ~"~~Saie ' ' XT-K <^ • ' ' ; >-'w 4 ' ' Completes ' 1 Close SPO 1 1 J