As you begin to request information about kiosk software developers, kiosk software, lock down browser options and more, here are a few tips about what you'll want to consider before requesting a quote. Costs will vary based on your needs but self service devices can save you money and provide a great service to your customer.

1. Kiosk Software &
Client Application
Development
Process

2. Client Application & Kiosk Software
• Before seeking a kiosk
software quote.
– You will want to think about
your team’s technical
knowledge, the resources
available, the timing of
deployment, and the starting
point of your application.
© KioWare 2013

3. Levels of Interaction
There are five different levels in which you
can integrate Kiosk Software with the
Client Application Development Process
Factors that influence which level of service is
needed:
1.
2.
3.
4.
© KioWare 2013
Staff knowledge of self service
methodology
Availability of client side development staff
Level of application modification
needed/capable
Application status in development process

4. Development Staff
1. Do you have development
staff that are knowledgeable
about self service
methodology?
If you answer yes to this question,
you’ll want to consider the level of
resources available.
2. Do you have development
resources available to work on
this project? If yes, at what
level and with how much time?

5. Application
1. Are you working with an
existing application or do
you need an application
designed from scratch?
2. If the application is already
designed/developed, will
you need changes to the
design and/or appearance?
© KioWare 2013

6. Decision Tree
Is your development staff knowledgeable
about Self service Methodology?
Yes
No
Does your development staff have the
time/resources to complete the project?
Do you have an existing application
you want to integrate?
See Option 2
Yes
No
Yes
No
Do you need layout/integration
between the existing application and
the kiosk software?
See Option 1
See Option 3
Yes
See Option 4
© KioWare 2013
See Option 5
No
Call or email for
more information
877.843.4790

7. Option 1 (KioWare Specific)
• If you have a
development staff that is
already knowledgeable in
self-service methodology,
we can provide advice on
how to integrate the
application with
KioWare. This is our
standard pre-sales
technical support and is
offered at no charge.
© KioWare 2013

8. Option 2 – (KioWare Specific)
• For clients that have a
development staff that isn't
knowledgeable in self-service
methodology, we can provide
consulting advice - typically
touch screen layout, or specific
component integration advice
(cash acceptors, RFID readers,
etc). May have a charge
associated or may fold into presales technical support.
© KioWare 2013

9. Option 3 – (KioWare Specific)
• If you have a development
staff but not enough
resources to complete the
project, we can provide
resources assuming the
project can be efficiently
divvied up. Almost
always, the project is well
enough defined that we
can provide a fixed cost
quote.
© KioWare 2013

10. Option 4 – (KioWare Specific)
• If you have an application you plan to
utilize but it is in need of changes to its
display (touch screen redesign) without
modifying the application itself, this option
applies. We can intercept the content,
modify the layout, then display it. There
are caveats and each project is
different. Again, almost always, the
project is well enough defined that we can
provide a fixed cost quote.
© KioWare 2013

11. Option 5 – (KioWare Specific)
• For a client who
needs us to develop
the application from
scratch. We have all
the technical
resources necessary
in-house and can
provide a fixed cost
quote.
© KioWare 2013

12. For more. . .
• Contact Kioware with questions about
your kiosk software development and
application needs.
– Request our Kiosk Application Development
Tips Whitepaper.
– Email Sales for more information
– Call 877.843.4790 (Toll Free USA) or
717.843.4790
© KioWare 2013