Seca strives to ensure compliance with guiding regulatory frameworks and conduct all activities in an environment of ethical behavior, security of information, protection of privacy, and quality assurance of deliverables.

1. Workplace Bullying and Harassment Investigations
Organization leaders, managers, directors and other major officials are completely responsible for
making and creating a work environment that enables people to thrive. If there is any kind of turf wars,
disagreements and differences of opinion that is escalating into interpersonal conflict, the officials need
to intervene immediately without any delay or compromises. Not intervening and not resolving such turf
wars, disagreements, or differences is not at all an option if you value your organization and look to
maintain a positive culture and work environment in your premises. In conflict-ridden situations, your
mediation skill and interventions play a very critical role. You should not be biased and should not be
influenced irrespective of any conditions.
Actions to Avoid in Conflict Resolution
 Do not even think of avoiding the conflict, and hoping it will go away with time. This is the biggest
mistake that officials make. Trust no differences have been sorted without proper resolutions. This is
important to understand that even if that conflict appears to have been superficially put to rest, it will
rear its ugly head whenever stress increases or a new disagreement occurs. An unresolved conflict or
interpersonal disagreement festers just under the surface in your work environment. It burbles to the
surface whenever enabled, and always at the worst possible moment. This, too, shall pass, is not an
option - ever.
 Do not meet separately with people in conflict. If you allow each individual to tell their story to you,
you risk polarizing their positions, You should always have a joint meeting and the case should be
resolved. The person in conflict has a vested interest in making himself or herself “right” if you place
yourself in the position of judge and jury. The sole goal of the employee, in this situation, is to
convince you of the merits of their case, But it is important for work place integrity that you should be

2. completely honest to resolve the issue without favoring anyone of the two.
 Do not believe, for even a moment, the only people who are affected by the conflict are the
participants. Everyone in your office and every employee with whom the people engaged in the
conflict interact, is affected by the stress. People feel as if they are walking on egg shells in the
presence of the antagonists. This contributes to the creation of a hostile work environment for other
employees. In worst case scenarios, your organization members take sides and your organization is
divided.
Seca strives to ensure compliance with guiding regulatory frameworks and conduct all activities in an
environment of ethical behavior, Workplace Dispute Resolution & Workplace Bullying and Harassment
Investigations security of information, protection of privacy, and quality assurance of deliverables.