Karen T. Lin
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Personal Information
Organization / Workplace
Independent / FreelanceLocation
Taiwan, CA TaiwanOccupation
User-Centered Innovation & Intuition Consulting | Taipei, DC, SF & BostonIndustry
Design
Website
www.linkedin.com/in/karenlinAbout
Karen seeks to transform the human experience in meaningful ways through insightful research & design. Her job is to investigate how to keep your customers happy with your products & services - and to help you deliver fulfilling experiences. SERVICES & DELIVERABLES: * Stakeholder & customer interviews * Competitive UI assessments & heuristic evaluations * Field research & usability testing * Conceptual design & POCs * User flows, decision trees & use cases * Information architecture, wireframe mockups & functional specifications * QA testing as a UX resource (for design decisions when trade-offs need to be made) * UX training and coaching