How to manage your employees grievances and

1. Introduction to HRM

2. 1- 2
Human Resources (HR)
• Human resources are the people an organization
employs to carry out various jobs, tasks, and
functions in exchange for wages, salaries, and other
rewards.

3. Copyright © 2012 by Cengage Learning.
All rights reserved.
1- 3
Human Resources (HR)
• Human resources are the people an organization
employs to carry out various jobs, tasks, and
functions in exchange for wages, salaries, and other
rewards.

4. HUMAN RESOURCE MANAGEMENT
???
Organization
Manager
Management
Process

5. Line and Staff Aspects of HRM
Authority
Line
Authority
Staff
Authority
Line
Manager
Functional
Authority
Staff
Manager

7. HR
MANAGER’s
DUTIES
A Line Function
A Coordinative Function
Staff (assist and advise)
functions

8. Present
Situation -
after covid
19
Discussion
10/10/12

9. Changing HR Functions
10/10/12
• “Hybrid” working system
• Return-to-work policies
• Recruitment, selection and retention
• Continuous communication
• Supporting workers’ mental health, including online meditation sessions and
fitness classes, might be necessary.
• flexibility to working hours. for many parents with children working from
home
• Provided with the proper corporate technical equipment,

10. New Approaches to
Organizing HR
1
2
3
4
Transactional HR
Corporate HR
Embedded HR
Centers of Expertise

11. The link between HRM and firm
performance

12. Cooperative Line
and Staff HR
Management
An Example

13. THE TRENDS SHAPING HUMAN RESOURCE
MANAGEMENT
Trends
So Companies
Must Be
Employers Will
Therefore Expect
From HR
Management That
They
• Globalization
• Increased
Competition
• More High-Tech
Jobs
• Technological
Innovation
• More
Knowledge
Work
• More
Competitive
• Faster and
More
Responsive
• Organized
around
empowered
teams
• Quality
Conscious
• Focus more on
big picture
issues such as
helping the
company
achieve its
strategic goals.
• Create high-
performance
work systems.

14. Globalization & Competition Trends
“The bottom line is that the growing integration of the world economy into a
single, huge marketplace is increasing the intensity of competition in a wide range
of manufacturing and service industries.”

15. Indebtedness (“Leverage”) & Deregulation

16. Technological Trends

17. Trends In The Nature Of
Work

18. Workforce & Demographic Trends
Trends Affecting Human
Resource
Demographic Trends
Geeration “Y"
Retirees
Nontraditional Workers
Workers From Abroad

19. Economic Challenges and Trends
This means challenging times ahead for employers. The
challenging times mean that for the foreseeable future—
and even well after things turn positive—employers will
have to be more frugal and creative in managing their
human resources than perhaps they’ve been in the past.

20. The New HR Managers
HRM Yesterday
and Today
They Focuse
More on
Strategic, Big
Picture Issues
The Use New
Ways to Provide
Transactional
Services
They Take an
Integrated,
“Talent
Management”
Approach to
Managing HR
They Manage
Ethics
They Manage
Employee
Engagement
They Measure
HR Performance
and Result
They Use
Evidence-Based
HRM
They Add Value
They Have New
Competencies
HR Certification