1. HF-ARMS
Automated remote monitoring for patients
with heart failure utilizing natural language
speech recognition. Collect clinical data at
a fraction of the cost, with all the clinical
fidelity of a trained care manager.
Jeffrey J. Guterman, MD, MS
Chief Medical Officer
4PatientCare
2. Solution Overview
High Level Solution Description
• Automated speech recognition system that collects clinical data from patients with
heart failure to support more efficient population management.
HealthCare/Business problem addressed
• Heart Failure (HF) is the most expensive preventable condition, regardless of
patient ethnicity, race, socio-economic status, gender, or insurance status. HF
results in more than $30 billion in medical costs annually. Patient-centered
telephonic communication and monitoring positively impact patient adherence,
satisfaction, and outcomes. Communications involving skilled clinical staff are
expensive; HF-ARMS provide a cost effective solution with equal clinical efficacy.
The application developed addresses the following
category:
• Applications that improve management of high cost chronic diseases.
• Innovative approaches to addressing value-based care imperatives.
3. Usability and Design
Patient communication is triggered automatically based
on specific clinical conditions in Allscripts
Communication results with details of the patient
interaction are available via a secure web interface in
real-time to care providers.
Automatic provider alerts are triggered based on
responses by patient
6. Go to Market Plans
HF-ARMS is timed perfectly for the changing health care
landscape. This application is targeted to those who take
risk for avoidable expense; Emergency Department and
Inpatient use.
Those who take risk are expanding from traditional
health plans to Accountable Care Organization and full-
risk medical groups
8. Why this solution be selected!
Allscripts and 4PatientCare are together poised to lead
the new era of healthcare reform in 2014 and beyond.
The old drivers of volume-based reimbursement and
impersonal insurance-focused disease management for
those with chronic illness will yield to the new reality of
value-driven healthcare, with a shift away from face-to-
face encounters to automated remote monitoring.
HF-ARMS allows Accountable Care Organizations all the
advantages of traditional disease management programs,
at a fraction of the cost, all while maintaining the
precious patient-provider relationship
