mark wilcox

Indianapolis, Indiana Area, Arizona United States

Managing Partner at SWAT TEAM Partners, LLC

Apparel / Fashion

I work with brands, agencies, marketing services companies, CX strategy/tech consultancies and hi-tech start-ups. • It includes customer-centric CX & CRM strategy, competitive assessments, ai platforms & consultative selling. • My work preparing bespoke market intelligence research (collecting & synthesizing knowledge about client, prospect, industry & marketing insights to prep a pitch team in the US & global markets). I have come to believe nearly everyone (brands and their eco-system) has some unique differentiations but all of them struggle to get to a seamless customer centric business model. I believe each has a fairly good vision and strategy but fall far short on customer cent...