Bulgaria has a population of over 7 million people and a GDP per capita of 9,088 euros. The IT outsourcing market value in Bulgaria was estimated to be 183.7 million euros in 2009. The potential for IT and outsourcing is concentrated in Sofia, the capital and largest city. While the software market accounts for 1/6 of the ICT market, driven by ERP/CRM software. Bulgarian companies have specialized in developing complex IT systems at costs almost 3 times lower than the Czech Republic, however, EU membership may cause salaries to increase significantly.

1. IT SOURCINGEUROPE Central and Eastern Europe’s Country Profile: Bulgaria

2. Area: 110,910 km2 Population (est. 2009): 7.205 million Human Development Index (est. 2007): 0.840 GDP/capita (est. 2009): 9,088€ GDP growth rate (est. 2009): -0,79% IT Outsourcing market value (est. 2009) – 183.7€ million GENERAL DATA

3. * Based on the 2009 Legatum Institute estimation PROSPERITY INDEX*

4. PROSPERITY INDEX

6. At present, the potential of the ICT market is concentrated in Sofia, the capital and largest city in Bulgaria.

9. In ITO the key demand spreads to software development, bespoke IT solutions, network software, web architecture and service assistance.

10. Overall, the Bulgarian companies have specialized in the development of complex informational systems in different areas, including CAD/CAM, GIS, ERP, CRM, firmware, E-business and B2B solutions.

11. Software development and operating costs remain rather low (almost 3 times lower than in Czech Republic). However, the EU membership requires that Bulgaria adjusts its practices to the EU standards and, therefore, the threat is great that the salaries in ITO will rise significantly.MARKET TRENDS

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