We are happy to receive a new client review! It is so gratifying to hear such words about our commitment to work and results-driven approach >

1. а new client
review
"They are
the
system, trying to engineer and
offer the best fit solution."
very responsive and
effective in customizing
“

2. So far, *instinctools has optimized some of the processes in the
client's ERP system including sales, finances, logistics, and other
departments. The team's transparency and excellent project
management helps in delivery phases on time. Their
responsiveness impresses the client.
02
ERP Customization for TV
Services & Media Company
Custom Software
Development
P r o j e c t
June 2020 - Ongoing
Project Feedback
5.0
Overall
Score
Quality: 5.0
5.0
Schedule:
5.0
Cost:
5.0
Would Refer:

3. The Client
The Challenge
I’m a VP of Business Development
in a Germany-based company
providing IP television services
and media products worldwide.
Please describe your company
and your position there.
We hired *instinctools to make the customization of ERP software
according to our business needs. The main goal was to integrate
the Odoo system to match our business processes and connect
the Business Intelligence tool for data analysis and visualization.
For what projects/services did your company hire
*instinctools, and what were your goals?
03
VP of Business Development,
TV Services & Media Company
Telecommunications
51-200 Employees
Wiesbaden, Germany

4. The Approach
After a thorough analysis of our project, they’ve provided us with a
profound project estimate, work scope, and roadmap. The
company also had the resources we needed for the ERP system
development. That’s why we decided to cooperate with
*instinctools.
How did you select this vendor and what were the
deciding factors?
The two key deliverables for this project were the development and
customization of Odoo ERP software and BI integration for
analytics and data visualization. The *instinctools team analyzed
the Odoo business model to make it perfectly match our company's
business processes.
For data visualization, the *instinctools team connected various
data sources to the ERP system, developed a BI connector for the
integration with Odoo, and built custom dashboards for different
types of reports in Tableau.
Describe the scope of work in detail, including the
project steps, key deliverables, and technologies used.
It’s been almost two years as we are working with a close-knit and
stable dedicated team at *instinctools. We have:
How many people from the vendor's team worked
with you, and what were their positions?
04

5. It’sbeenalmosttwoyearsasweareworkingwithaclose-knitand
stablededicatedteamat*instinctools.Wehave:
Howmanypeoplefromthevendor'steamworked
withyou,andwhatweretheirpositions?
05
TheOutcome
Thoughtheprojectisnotyetfinished,wecanspeakaboutsome
functionaloutcomesvaluableforusatthemoment.Theyhave
alreadystructuredandoptimizedtheprocessesinsales,finances,
logistics,andotherdepartments,makingitpossibletorunthese
processes“underoneroof”ofanERPsystem.
Canyoushareanymeasurableoutcomesofthe
projectorgeneralfeedbackaboutthedeliverables?
Theyareveryresponsiveandeffectiveincustomizingthesystem,
tryingtoengineerandofferthebestfitsolution.
Whatdidyoufindmostimpressiveoruniqueabout
thiscompany?
aprojectmanager
aUXdesigner
businessanalysts
asolutionarchitect
backendandfrontendengineers
qualityassurancespecialists
abusinessintelligenceconsultant

6. We were very satisfied with their project management and delivery
approach. Working with * instinctools agile development team,
having transparent processes and clear communication, we’ve
managed to finish delivery phases on time. They also participated
in decision-making processes, being a part of our internal team.
Describe their project management style, including
communication tools and timeliness.
I wouldn’t remember anything specific about our cooperation, as
we always discuss some minor issues and try to resolve them ad
hoc. Maybe they could have optimized the process of developers’
change on the project.
Are there any areas for improvement or something
they could have done differently?
instinctools.com
Delivering the future. Now