This document provides a summary of the 5 best customer relationship management (CRM) systems and 5 questions to consider when selecting a CRM. It lists the major CRM objectives as referral & relationships, leads, leads, leads, listing & transaction management, and an all-in-one system. It encourages the reader to text "INMAN17" to a phone number to receive notes on each CRM and a complete list of CRM options to consider.