Communication is one of the most important functions to master in order for any business to be successful in today's increasingly competitive markets, particularly for firms doing business internationally. In the business communication we can generate a symbiotic mutualism to meet the needs and desires of our lives as human beings. If communication is the element that distinguishes us as living beings with bodies, the business is also an important element that distinguishes us not only with objects, but also distinguishes us as humans with animals. If we combine these two elements strength, Communication with Business, it would be something extraordinary, especially if we had mastered the unification of these two. However, this fact does business communication, business communication is communication that is used in the business world that includes various types and forms of communication to achieve business goals. Because this communication is the communication that occurs in the business environment, we must not violate the norms set by the business world when doing communication. Usually business communications have strict rules, hard, formal, and without tolerance. In the business environment there are various means of communication that can be used by firm to communicate with consumers, it means that communication available among others in the form of a agreement, letter of shipping, delivery wire, telephone conversations, personal visits, advertising etc.