Health Consumer Needs: Requirements from the patient perspective

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Health Consumer Needs: Requirements from the patient perspective

  1. 1. Health Consumer Needs: Requirements from the patient perspective Future eHealth Systems Master Class Dr. Mohammad Al-Ubaydli PATIENTS KNOW BEST
  2. 2. Trained as a doctor and PRHO GP Trained as a programmer and worked at NIH Honorary Senior Research Associate at UCL CHIME Teaching about PHRs at UCL medical school
  3. 3. Trained as a doctor and PRHO GP Trained as a programmer and worked at NIH Honorary Senior Research Associate at UCL CHIME Teaching about PHRs at UCL medical school I was obsessed with handhelds...
  4. 4. Trained as a doctor and PRHO GP Trained as a programmer and worked at NIH Honorary Senior Research Associate at UCL CHIME Teaching about PHRs at UCL medical school I was obsessed with handhelds...
  5. 5. Trained as a doctor and PRHO GP Trained as a programmer and worked at NIH Honorary Senior Research Associate at UCL CHIME Teaching about PHRs at UCL medical school I was obsessed with handhelds... I’m serious!
  6. 6. Trained as a doctor and PRHO GP Trained as a programmer and worked at NIH Honorary Senior Research Associate at UCL CHIME Teaching about PHRs at UCL medical school ...and now it’s PHRs
  7. 7. healthcamp.patientsknowbest.com no agenda
  8. 8. healthcamp.patientsknowbest.com no agenda
  9. 9. healthcamp.patientsknowbest.com no agenda incredible learning next HCUK: May 2009, Cambridge
  10. 10. It is worth stating beliefs If we have different beliefs, we can save ourselves from the argument If you are not sure about a belief, then consider its conclusions If it sounds like I am suggesting my work is good... I’m not! I am only referring to the good work of others: I think the NHS is full of good IT work
  11. 11. Belief: the NHS exists to serve patients
  12. 12. Belief: the best way to serve patients has not yet been invented
  13. 13. Belief: most inventors do not, and never will, work for the NHS Because most people do not, and never will, work for the NHS
  14. 14. Belief: most inventors do not, and never will, work for a large company Because most quit their jobs to start a new company
  15. 15. Belief: inventors love accountability but hate committees
  16. 16. Belief: patients know best (if we let them)
  17. 17. The NHS exists to serve patients The best way to serve patients has not been invented yet Most inventors do not, and never will, work for the NHS Most inventors do not, and never will, work for a large company Inventors love accountability but hate committees Patients know best

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