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Our Bookings Increased by 20% in Less Than a Month after
Implementing TripConnect with Hotelogix
A 25-room business hotel, Hotel Imperial is located strategically in North Haiti
and travelers can easily find it by the national road. It offers facilities like a
swimming pool, outdoor and indoor restaurant as well as a conference room.
The spacious rooms, few with balconies and a mountain view, attract visitors
on business as well as leisure trips.
The Challenges:
The hotel team was managing the property as well as online bookings
manually by relying on emails and excel sheets, which was time consuming and
complex. The hotel found it unsystematic and were looking for a tool that
would help them organize the management of the property as well as increase
bookings online. Hotel Imperial already had a presence on TripAdvisor and got
to know from their guests that they had referred to TripAdvisor reviews before
visiting them. The hotel team then realized the need to boost their presence
on TripAdvisor. They researched and got to know about TripConnect that could
increase direct bookings to their website and save on commissions paid to
Online Travel Agents.

2. Visit us at http://www.hotelogix.com/
The Selection Process:
The hotel had shortlisted a few vendors that offered a cloud-based property
management system online but realized that some systems were not available
for use in places like Iowa and Haiti. Then they found Hotelogix online and took
a free trial of their system. They saw that it was available for use in their
location and decided to start using the property management system to
streamline the hotel operations. Once implemented, they found it easy to
manage reservations from any place by just connecting online. The operations
became more systematic after using the PMS. They were also pleased to know
that Hotelogix was a premium partner of TripConnect. On checking the prices,
it suited them well and they opted to integrateTripConnect with the property
management system.
Main Benefits of Hotelogix:
Hotelogix benefitted Hotel Imperial by not only helping them manage their
property better but by also saving them costs of commissions given to OTAs, as
TripConnect increased direct bookings to their website. The interface also
helped them invite more guest reviews on TripAdvisor and expanded their
reach.
The hotel would earlier get visitors mostly from USA but after implementing
TripConnect with Hotelogix, they started witnessing an increase in the number
of guests visiting from countries like Turkey, France, South Africa, Italy and UK.

3. Visit us at http://www.hotelogix.com/
“The combination of Hotelogix PMS and TripConnect is a powerful tool to
increase our hotel bookings. Hotelogix PMS automatically updates all channels
with rates and availabilities and the FrontDesk gets updated with bookings in
real time. It has increased our bookings by 20% in less than a month.”
Ms. Lelibeth Duran, Operations Manager, Hotel Imperial
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