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What is the most appropriate method for the
business you have chosen to increase its profits?
TASK 3: What is the most appropriate method for
the business you have chosen to increase its
profits?
• investigate a business which provides a good or a service
• use primary research to briefly outline the current methods this business
   uses to
ensure it is profitable
• use primary and/or secondary research to identify 2–3 other appropriate
   methods
this business could use to increase its profits
• present useful information/data to support the points you are making
• analyse these different methods this business could use to increase its
   profit
• make supported recommendations for how this business might increase
   its profit
• using your analysis, arrive at a supported judgement that
   Timescale (6months / long term)
   How short term?
   Is the goal to increase profits over the next 6
    months?
   Possible reason:
    ◦ 1. To sell the business in 6 months’ time (for the
      highest price possible)
    ◦ 2. To ensure the business survives after a period of
      making losses
   1. Push prices up (it will take time for
    customers to find another place to go, e.g.
    barber puts price up from £7 to £9)
    ◦ + if the barber is good/friendly enough, people
      may stay beyond 6 months
    ◦ - but usually people will drift away; in 2 years’ time
      business will be down (especially as new customers
      will go to those charging £7)
   2. Cut the costs you can: delay buying new
    equipment; put redecoration on hold; refill
    shampoo bottles with Tesco’s Value
    ◦ + it takes time for people to notice, so revenues in
      the 6 months will not be affected
    ◦ - ... but in the longer term it will affect repeat
      purchase (customer loyalty), word of mouth
      reputation and therefore hit product trial
   3. Go crazy on (low-cost) promotion, e.g. Get
    your staff to blitz nearby streets with door-
    to-door leaflets, perhaps offering a special
    deal, e.g. £5 Mondays
    ◦ + it will boost revenue and (probably) profits in the
      coming months
    ◦ - it might be unsustainable in the long term, i.e.
      too exhausting to be kept up (but if you’re selling
      in 6 months, you may not care)
   Is the goal to increase profits over the long
    term?
   Possible reason:
    ◦ 1. To provide the funds for expanding the business
      without needing to get bank loans
    ◦ 2. To build up the business so that it can support
      the whole family (with a 3-15yr view)
       Boost repeat purchase/customer loyalty
    ◦     Good customer experience, ranging from
          satisfaction to delight
    ◦     Consistent customer experience (one bad
          experience might stop you going)
    ◦     Ethics/environmental factors: you may feel
          committed to the supplier’s ethical policies
       Add value, to make price rises possible
    ◦     Add a distinctive, even unique, feature to the
          product/service
    ◦     Create a fashionable/trendy image/vibe to make
          people happy to pay more (eg Apple)
    ◦     Ethics/environmental factors: many people are
          willing to pay a bit extra for Fairtrade, i.e. guilt-
          free shopping
       Become more efficient to lower costs
    ◦     Move to lean production to reduce wastage of
          resources: stock, time and staffing
    ◦     Involve staff so that they feel part of the
          business, and therefore want to keep costs
          down, e.g. John Lewis employee ownership
    ◦     Increase investment in new IT systems, e.g. a
          retailer might move to more online selling, and
          fewer High Street shops
Y/N How exactly is it done?
Open more outlets
Boost repeat purchase
Produce more efficiently
Raise prices
Cutting input costs
Opening longer hours
Short-term promotions

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2a 2013 increase profit

  • 1. What is the most appropriate method for the business you have chosen to increase its profits?
  • 2. TASK 3: What is the most appropriate method for the business you have chosen to increase its profits? • investigate a business which provides a good or a service • use primary research to briefly outline the current methods this business uses to ensure it is profitable • use primary and/or secondary research to identify 2–3 other appropriate methods this business could use to increase its profits • present useful information/data to support the points you are making • analyse these different methods this business could use to increase its profit • make supported recommendations for how this business might increase its profit • using your analysis, arrive at a supported judgement that
  • 3. Timescale (6months / long term)
  • 4. How short term?
  • 5. Is the goal to increase profits over the next 6 months?  Possible reason: ◦ 1. To sell the business in 6 months’ time (for the highest price possible) ◦ 2. To ensure the business survives after a period of making losses
  • 6. 1. Push prices up (it will take time for customers to find another place to go, e.g. barber puts price up from £7 to £9) ◦ + if the barber is good/friendly enough, people may stay beyond 6 months ◦ - but usually people will drift away; in 2 years’ time business will be down (especially as new customers will go to those charging £7)
  • 7. 2. Cut the costs you can: delay buying new equipment; put redecoration on hold; refill shampoo bottles with Tesco’s Value ◦ + it takes time for people to notice, so revenues in the 6 months will not be affected ◦ - ... but in the longer term it will affect repeat purchase (customer loyalty), word of mouth reputation and therefore hit product trial
  • 8. 3. Go crazy on (low-cost) promotion, e.g. Get your staff to blitz nearby streets with door- to-door leaflets, perhaps offering a special deal, e.g. £5 Mondays ◦ + it will boost revenue and (probably) profits in the coming months ◦ - it might be unsustainable in the long term, i.e. too exhausting to be kept up (but if you’re selling in 6 months, you may not care)
  • 9.
  • 10. Is the goal to increase profits over the long term?  Possible reason: ◦ 1. To provide the funds for expanding the business without needing to get bank loans ◦ 2. To build up the business so that it can support the whole family (with a 3-15yr view)
  • 11. Boost repeat purchase/customer loyalty ◦ Good customer experience, ranging from satisfaction to delight ◦ Consistent customer experience (one bad experience might stop you going) ◦ Ethics/environmental factors: you may feel committed to the supplier’s ethical policies
  • 12. Add value, to make price rises possible ◦ Add a distinctive, even unique, feature to the product/service ◦ Create a fashionable/trendy image/vibe to make people happy to pay more (eg Apple) ◦ Ethics/environmental factors: many people are willing to pay a bit extra for Fairtrade, i.e. guilt- free shopping
  • 13. Become more efficient to lower costs ◦ Move to lean production to reduce wastage of resources: stock, time and staffing ◦ Involve staff so that they feel part of the business, and therefore want to keep costs down, e.g. John Lewis employee ownership ◦ Increase investment in new IT systems, e.g. a retailer might move to more online selling, and fewer High Street shops
  • 14.
  • 15. Y/N How exactly is it done? Open more outlets Boost repeat purchase Produce more efficiently Raise prices Cutting input costs Opening longer hours Short-term promotions