Network Monitoring: You are responsible for monitoring the performance, availability, and security of the network infrastructure. This includes using network monitoring tools to detect and analyze network incidents, troubleshoot issues, and ensure optimal network performance. Troubleshooting and Issue Resolution: You possess strong troubleshooting skills to identify and resolve network-related problems. This may involve diagnosing network connectivity issues, analyzing log files, and working closely with other teams to resolve complex issues promptly. Incident Management: You have experience in incident management processes, including incident identification, logging, categorization, prioritization, and escalation. You are capable of handling incidents within defined SLAs (Service Level Agreements) and effectively communicating updates to stakeholders.

1. Always-On Network Operations Center (NOC) Services with hex64
By leveraging our Always-On Network Operations Center (NOC) Services, you can enjoy
uninterrupted network connectivity, enhanced performance, increased security, and peace of
mind knowing that your network is in capable hands around the clock.
1. Proactive Monitoring: Our NOC Services ensure round-the-clock monitoring of your
network infrastructure, detecting potential issues before they escalate into major
problems. We employ advanced monitoring tools and technologies to keep a constant
watch on your network's health.
2. Rapid Issue Resolution: With our Always-On NOC Services, we provide quick and
efficient troubleshooting and resolution of network issues. Our skilled technicians are
available 24x7 to address any network disruptions and minimize downtime, ensuring
smooth operations for your business.
3. Incident Management: We have a well-defined incident management process in place,
enabling us to respond promptly to any network incidents or outages. Our NOC team
follows best practices to categorize, prioritize, and resolve incidents, ensuring minimal
impact on your business operations.
https://www.hex64.net/noc-services/