2. We create smart commerce & in-store solutions that helps
retailers to offer a customer-centric brand experience.
NTS RETAIL
We create smart retail solutions that help telcos to
elevate in-store experience and retail performance.
3. Telco Customers in
over 25 countries
More than 30,000
deployed installations
Serving more than 200
million subscribers
4. We speak the telco
retail language
Industry knowledge is a key differ-
entiator in the telecom retail business.
The right understanding of telco in-
store and order fulfillment processes
is absolutely essential for transforming
project goals into reality.
Our telco expertise comes
along with more than 25 years of
experience in more than 370 telco
implementation projects.
This enables us to apply best-practice
retail approaches and to offer tailored
solutions, meeting 100% of your
requirements.
6. ▪ One system for global
operations (high scalability)
▪ Central administration
of large retail networks
▪ Seamless workflows
across all customer
touchpoints
▪ Multi-language and
multi-currency support
Retail Management
7. After-Sales Services
Stock Management
Self-Service /
Checkout
Welcome &
Queue Management
Digital Signage
Enrollment
POS / Mobile POS
The modular telco store platform
Assisted /
Guided Selling
Retail Analytics
8. Designed with the specific needs
of MNOs in mind
Own stores
Partner stores
Dealer
Field
executive
Suppliers
Backend
systems
NTS Retail has been designed to
meet the specific requirements of
CSPs with large distribution
networks.
It enables seamless control and
monitoring of all stock-, fulfillment-
and sales processes across your
sales channels.
9. AT A GLANCE
NTS distribution management
▪ Central store management
▪ Central stock control (360° inventory view)
▪ Central goods allocation (replenishment)
▪ Management of direct and indirect channels
▪ Real-time sales performance insights
10. ▪ Centralized control and monitoring of stock levels
▪ 360° inventory view (Cross-channel product availability)
▪ Central monitoring of all goods movements
▪ Centrally controlled shop-to-shop
transfers and reverse logistics
▪ Stock additions and removals
▪ Serial number management
▪ Seamlessly interlinked with POS
Stock management
11. NTS stock management feature
overview
Stock management functions Local stock management Central stock management
Stock control and monitoring ✓ ✓
Goods in/out posting ✓ ✓
Stocktake ✓ ✓
Order functionalities ✓ ✓
Shop-to-shop transfer ✓ ✓
Serial number management ✓ ✓
Order consolidation ✓
Storage location management ✓
Relocation handling ✓
Picking and consignment ✓
Electronic prepaid voucher management ✓
12. ▪ Central order management (request, consolidation,
approval, delivery note)
▪ Highly flexible formula generator for the exact calculation
of order quantities
▪ Overview of all pending, overdue, advised and partially
delivered orders
▪ Inventory valuation according to the FIFO, LIFO,
average and fixed price calculation methods
▪ Freely definable minimum, warning
and maximum stock levels
HIGHLIGHTS
Replenishment
13. Replenishment features
Replenishment features
Allocation proposals with the integrated highly flexible formula generator ✓
Replenishment formula templates ✓
Algorithms for the calculation of the quantities ✓
Templates for forecast analyzing sales and inventory ratios of past periods ✓
Dynamic calculation of minimum/maximum/warning or target stock levels ✓
Master admin templates as a basis for other template of shop managers ✓
Detailed logging of calculation processes ✓
Select locations that should be affected by the analysis results ✓
Select article/goods groups affected by the analysis results ✓
Determine algorithms defining the analysis results ✓
Exclude functionality for articles, article/goods groups or locations ✓
14. Real-time management insights
NTS Retail tells you exactly what is going on
inside your retail outlets.
Obtain real-time insights about
▪ Sales performance
▪ Goods flows
▪ Store activities
15. Your benefits
Performance control Omni-channel Reduced fraud and loss Automation
Based on holistic insights
across your retail outlets
Enable omni-channel
fulfillment processes.
Reduce fraud due to automated
workflows and validation processes.
Automate and simplify sales and
fulfillment processes.
Designed for telecom operators Reduced stocktaking costs Seamless fulfillment processes
Fast implementation and low customization
efforts due to an “out-of-the-box” solution
management solution for CSPs.
Reduced stocktaking costs by up
to 50% with highly automated stock
management processes.
POS and stock mgmt. running on one unified
store platform. This enables a seamless
transition of supply chain & fulfillment
processes without any integration efforts.
16. Boost speed-to-market and
reduce implementation costs
Fosters revenue growth
Reduce OPEX
1 2 3
average saved time per
transaction for staff in store
of CSPs’ in-store processes are
automated by NTS Retail’s software
real-time information about products, services and customers
- allowing unique pricing and loyalty programs
Notes: KPIs are based on a sample of NTS Retail’s more than 300 projects with our customers
Benefits that we achieved
together with our clients
Shorten implementation time
350 person-days
Faster system implementation
than with mega vendors
Precertified connectors to leading backend
systems
60%
reduction of implementation costs due to a high
functional coverage and preconfigured telco setup
Modular system & multi-client capability
High scalability
and flexibility; perfect for enterprises with extensive
branch structures and large retail networks
Error
reduction
80%
less user
mistakes with
NTS Retail
Short fulfillment times
4 hrs
between webshop order
submission and courier delivery
Increase of online transactions
40%
driven by real-time omni-channel
stock level visibility for online customers
Automated replenishment
50%
reduction of shipment costs by
consolidating shop deliveries
80%
reduction of
shipment failures
Consistency
across all channels; real time information about
products, services and customers — allowing
for unique pricing and loyalty programs
85%
of in-store processes are
automated by NTS Retail’s
software
3 min
Average saved time
per transaction for
store staff
Seamless backend integration:
Automated and accelerated
store operation management
60%
of accessory sales by proactively
recommending add-on articles and
services to sales associates
Enhanced up & cross-selling
NTS Retail intuitively guides sales associates
through the entire consulting process, pro-
actively incorporating all current campaigns
250 min /
FTE / year
Reduced staff training costs
15%
of store net profits from increased con-
version by equipping sales associates
with NTS Retail’s mobile sales solution
Increased revenues
reduction of unau-
thorized discounts
Fraud prevention/detection
50% decrease of
stock quantities
Optimized stock levels
30%
18. “NTS Retail’s elaborate software
solution allows for an efficient
management of all our retail
channels. It strongly supports
Orange Egypt in implementing
our comprehensive digital store
transformation project.”
Marwan Akmal Mohamed, Sr. Supervisor Sales & Retail
Solutions, Orange Egypt
19. Using NTS Retail, Vodafone Egypt has structured its order processes more clearly and was able to optimize central goods
allocations. By perfectly interlinking the central warehouse with the stores, Vodafone now profits from automated goods
allocation workflows.
Vodafone Egypt
“NTS Retail will avail a new process which will help
us save millions. I acknowledge the cooperation and
encouragement of the NTS staff during the project.
It was our pleasure to work with you.
Thank you NTS Retail Team!”
Mohamed ElHosieny, Senior IT Project Manager, Vodafone Egypt
20. NTS Retail provides Etisalat with a fully web-based POS solution built atop NTS commerce platform. The system is fully
integrated with Etisalat’s CRM and product catalog, allowing staff to run all retail process from a comfortable, easy-to-use
interface. Hardware sharing is implemented through a secure device sharing API layer. Thanks to the range of configuration
options Etisalat franchisees can also run their operations through NTS Retail’s platform.
Etisalat UAE
21. “The NTS Retail Suite has helped us eliminate multiple
error sources and increase efficiency. We now profit from
convenient bill payment handling and optimized inventory
management processes to mention just a few examples.”
IT, Viva Bahrain
22. Spark digital store transformation
▪ Future-proof omnichannel POS operations
▪ Transparent stock management
▪ Automated order handling
▪ Speed up and simplify sales processes
▪ Simplified maintenance and support workflow
▪ Stock reservation and click & collect
“Providing great omni-channel customer experience is a top priority
for us. We understand that for many customers, visiting our stores
is an integral part of their individual customer journey. NTS Retail
has been an excellent partner for us in our constant effort to
improve our customer’s service experience..”
Phil Worsley, Tribe Lead Omnichannel, Spark New Zealand
23. GIVE US A CALL OR
DROP US A SHORT E-MAIL
TO GET FREE CONSULTING.
NTS Retail KG / Ebner-Platz 1 / A-4060 Leonding / ntsretail.com
info@ntsretail.com / tel +43 (0) 50 687
