2. 12 years old female, EFN
Problems:
Enuresis & Poor bladder control
Suspected Cow's milk protein intolerance
Constipation
Recurrent UTIs
Bilateral grommets
Right hearing aid & Left hearing Loss
3. Patient is the 2nd out of 5 children.
Mum is wheelchair dependent
Dad is a full time carer for Mum, and drives
family every where. He does not work
Family was evicted from home on 05/12/2016
due to inability to pay rent
Now living in MK
4. Mum reports she has a diagnosis of
transverse myelitis – but GP mentioned such
diagnosis has not been confirmed.
GP has also advised that mum likely has a
personality disorder.
Similarly, Health visitor to the house also
thinks Mum has a mental health problems.
5. Obvious discrepancies and misinformation
being relayed to health professionals.
Reported problems seem to be moving from
system-to-system and patient seem to be
over-diagnosed.
Exaggerating symptoms
Undergoing too many investigations
7. Treated for constipation and diarrhoea.
AXR – Generalised colonic feacal loading.
In 2015, had upper and lower GI endoscopy –
some eosinophilic lesions, no other
abnormality seen.
Gastro team did this investigations following
mum's complaints and insistence.
Currently on maximum dose ofCosmoCol per
day
8. Treated for Lt hearing Loss & reduced
hearing on the Rt.
Bilateral grommets
Rt hearing aid
However, there are concerns from the ENT
team as results of audiological tests done had
shown that EFN could hear better than mum
had described.
9. In April 2018, mum requested for a referral to
the Rheumatologists to investigate for
Ehlers-Danlos syndrome.
She mentioned patient was always falling
over, have very flexible joints, and her scars
takes long to heal.
10. Referred and seen by the Rheumatologist
Outcome: No evidence of musculoskeletal
hypermobility syndrome or EDS.
11. Issue No 1:
In a recent OP clinic, Mum had reported that
EFN has had 4-5 UTIs over the past 12
months.
However, from records, patient has not had
any confirmed UTI since 2015
? Seen in MKGH. One episode of admission
12. Issue No 2:
During another OPA, Mum had mentioned
that patient has had UTI requiring hospital
admission at Milton Keynes Hospital and
treated with IV antibiotics
Again, there is nothing on patient's BHT
medical notes to corroborate this.
13. Issue No 3:
Following complaints of poor bladder control;
In June 2016, EFN had bladder function
assessment done, which showed a normal
bladder function.
She was started on oxybutynin but stopped
due to side effects (headache)
Tolterodine was prescribed by the Urology
team as an alternative.
14. Unfortunately patient didn't receive this
medication as mum reported that there had
been a problem with the local GP or
pharmacist regarding the medication.
GP surgery denied this claim.
15. Issue No 4:
June 2017, patient had a pre-assessment for
the video urodynamic studies.
Urology Nurse, raised a concern regarding
the invasive nature of this procedure since
patient has got a normal ultrasound &
bladder voiding report, and had not tried
other anti-cholinergics.
16. Mum did not respond to this.Which gives the
impression that mum really wants patient to
undergo this invasive procedure with no
strong indication.
17. Issue No 5:
In Feb 2018, the urology team advised that
EFN follows the normal continence protocol
of voiding and medication before resorting to
urodynamic studies.
However, mum kept insisting that patient
goes directly to have the urodynamic studies
as initial step .
18. Issue No 6:
In Jan 2019, the UrologyTeam changed EFN's
medication fromTolterodine to Solifenacin.
Mum claimed that GP had some concerns
regarding the suggested dose and having
been unable to contact the Urology
department had decided to discontinue the
medication.
19. When contacted, the GP Surgery mentioned
that mum has not yet contacted the GP
regarding this new medication.
20. Issue No 7:
Urology Nurse also explained to mum that as
per protocol, anti-cholinergic medications
would have to be tried, then urodynamic
studies and finally botox injection as last
resort.
But mum went ahead to tell patient's school
that patient was going to have Botox
injection to the bladder.
21. Issue No 8:
Urology team had advised that patient start
taking responsibility for drinking sufficiently
and visiting the toilet regularly
Mum resisted this suggestion stating the
patient would not be able to manage her
‘slack bladder’ and ‘floppy colon’.
22. In one occasion, Mum had mentioned to a
registrar at JRH that EFN had been diagnosed
of Ehlers Danlos syndrome.
This was added to patients records, without
confirmation, and unfortunately led to
confusions.
23. Issue No 1:
EFN showed no signs of bowel or bladder
issues in class, when this was raised, mum
stated that the issue was small and would not
be noticed.
Mum had also told school that patient and
her brother had EDS, but unable to provide
medical letters backing this diagnosis.
24. Issue No 2:
The school also reported that mum has not
given them patients urology protocol to follow
i.e when to drink, when to void, what amount
to drink, as advised by Urology team.
whereas mum had earlier stated that she had
given this plan to the school.
25. The only information mum gave school was
that patient needs to wear incontinent pads
during the day because of her bowel and
bladder problems.
26. Issue No 3:
School has also reported that there have
been several accidents and incidents
involving all the other children.
However the none of the children are under
Child Protection order or social services care.
28. Chromosomal alteration at 6p21.33 x 1 and
17p13.3x3, affectingTNXB gene affecting
TNXB gene linked to Ehlers-Danlos syndrome
and renal reflux.
Seen by the ClinicalGenetics team
29. Mum appears to have an agenda for
diagnosis.
using medical terminologies in discussions
Lack of consistency and evidence from mum
regarding ELN health
Unwilling to accept or comply to specialist
advice
Poor treatment compliance